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Call Center Operations Manager Jobs in Rosharon, TX

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Proficiency working with CRM, booking software and Google Suite * Previous call center experience is preferred RESPONSIBILITIES: * Consistently make 100+ Outbound calls per day * Make 10+ prospect ...

Southwest - Carlton Staffing

Be Seen First

Call Center Associate

Houston, TX · On-site

$19/hr

We're hiring a Call Center Associate for our Houston TX client! We are looking for experienced ... Manage accounts, answer inbound calls, assist with other departments, service inquiries, and ...

New

KSI Collision Parts

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Process and manage customer orders and ensure timely delivery. * Verify customer information, such ... Prior experience in customer service or call center environment preferred. * Excellent ...

Ascensus

Call Center Representative

Houston, TX · On-site

$19/hr

All email communications from Ascensus or its hiring managers originate from @ascensus.com or ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening ... All email communications from Ascensus or its hiring managers originate from @ascensus.com or ...

Alphabe Insight

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel ... Ability to multitask and manage time effectively. * Strong attention to detail and organizational ...

New

Ecom Industries

Call Center Representative

Stafford, TX · On-site

$13.75 - $17.25/hr

Call Center Positions Our client is looking for Call Center Representatives to support their sales ... Manages transfer of ownership of paperwork within DMV regulations for in and out-of-state ...

Global Channel Management

Call Center CSR

Houston, TX · On-site

$14.75 - $19/hr

SAP/ QP1 experience Background in call center environment, and managing account from the customer via email, phone, and emails. Must be willing to work and ready to engage with the team Must have ...

PROGLOBAL MARKETING LLC

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

You will also be using CRM to manage a list of leads and clients, calling numbers marked as ... call center, or telemarketing experience is a plus, but not required

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide high ... Ability to multitask and manage time effectively. * Strong attention to detail and organizational ...

New

Limitless East Marketing

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide high ... Ability to multitask and manage time effectively. * Strong attention to detail and organizational ...

New

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide high ... Ability to multitask and manage time effectively. * Strong attention to detail and organizational ...

New

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All JobsCall Center Operations Manager JobsCall Center Operations Manager Jobs in Rosharon, TX

Call Center Operations Manager information

See Rosharon, TX salary details

$28.2K

$65.9K

$121.2K

How much do call center operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for call center operations manager in Rosharon, TX is $65,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $81,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Operations Managers, and how can they be addressed?

Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.

What is the highest salary in a call center?

The highest salaries for a Call Center Operations Manager can reach up to $100,000 or more annually, depending on experience, location, and company size. Senior managers with extensive experience and specialized skills in operations, leadership, and technology may earn higher compensation, often supplemented with bonuses and benefits.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and some sales or trading roles in finance. These jobs often require advanced skills, extensive experience, and sometimes certifications, and may involve long hours or high-pressure environments.

What is the difference between Call Center Operations Manager vs Call Center Supervisor?

AspectCall Center Operations ManagerCall Center Supervisor
ResponsibilitiesOversees overall call center operations, strategic planning, and team managementManages daily team activities, monitors performance, and handles escalations
Required CredentialsBachelor's degree, experience in call center management, leadership skillsHigh school diploma or equivalent, experience in customer service, team supervision
Work EnvironmentOffice-based, strategic meetings, cross-department collaborationOffice or call center floor, direct team supervision
Industry UsageCommon in large call centers, BPOs, and corporate customer serviceFound in smaller call centers, retail, and service industries

The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.

What does a call center operations manager do?

A call center operations manager oversees daily operations of a call center, including managing staff, ensuring customer service quality, implementing policies, and meeting performance targets. They often analyze data, coordinate training, and use tools like workforce management software to optimize efficiency.

What's the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Director, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.

What are the key skills and qualifications needed to thrive as a Call Center Operations Manager, and why are they important?

To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What job categories do people searching Call Center Operations Manager jobs in Rosharon, TX look for? The top searched job categories for Call Center Operations Manager jobs in Rosharon, TX are:
What cities near Rosharon, TX are hiring for Call Center Operations Manager jobs? Cities near Rosharon, TX with the most Call Center Operations Manager job openings:
Call Center Operations Manager jobs near you

Call Center Representative

StretchLab

Houston, TX • On-site

$13 - $15/hr

Full-time, Part-time

Posted 5 days ago

Job description

Description:

StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are passionate about health & fitness and enthusiastic about helping others feel great. Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand. StretchLab is the industry leader in offering one-on-one assisted stretching, now with more than 500 locations across the US.


Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness journey.


COMPENSATION & PERKS:

  • Health Benefits (if scheduled 30+ hours/week)
  • Employee Assistance Program
  • Complimentary membership to StretchLab (>$2K annual value)
  • Opportunity for advancement (multiple locations and brands)
  • Paid training
  • Up to 50% off retail merchandise
  • Daytime hours 10A-6P weekdays & weekends
  • Flexible work schedule
Requirements:

REQUIREMENTS:

  • Humility and compassion to address customer needs
  • Excellent written and oral communication skills
  • Accurately set appointments and process payments
  • Attention to detail
  • Multi-task in a fast paced environment
  • Proficiency working with CRM, booking software and Google Suite
  • Previous call center experience is preferred


RESPONSIBILITIES:

  • Consistently make 100+ Outbound calls per day
  • Make 10+ prospect bookings per day
  • Follow communication “scripts” when handling different topics
  • Build client rapport
  • Identify customers’ needs and ask clarifying questions
  • Research issues and educate clients on solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Attend regular team meetings
  • Other duties as assigned

DESIRED ATTRIBUTES:

  • Passion for fitness and wellness
  • Energetic
  • Empathetic
  • Team player.