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Call Center Manager Jobs in Renton, WA (NOW HIRING)

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

Call Center Agent

Seattle, WA · On-site

$23.50/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing ... They will also provide support when needed to manage patient check-in and check-out,scan ...

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing ... They will also provide support when needed to manage patient check-in and check-out,scan ...

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Manage patient files, notes, and communication logs to support seamless care coordination. * Update records as needed and ensure all patient interactions are documented for future reference.

Manage patient files, notes, and communication logs to support seamless care coordination. * Update records as needed and ensure all patient interactions are documented for future reference.

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Call Center Manager information

See Renton, WA salary details

$33.2K

$71.8K

$123.2K

How much do call center manager jobs pay per year?

As of May 31, 2026, the average yearly pay for call center manager in Renton, WA is $71,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $84,400.00 per year, depending on experience, location, and employer.

What Does a Call Center Manager Do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a Call Center Manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.
What are the most commonly searched types of Call Center jobs in Renton, WA? The most popular types of Call Center jobs in Renton, WA are:
What job categories do people searching Call Center Manager jobs in Renton, WA look for? The top searched job categories for Call Center Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Call Center Manager jobs? Cities near Renton, WA with the most Call Center Manager job openings:
Infographic showing various Call Center Manager job openings in Renton, WA as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 64% Full Time, 28% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,808 per year, or $34.5 per hour.
Call Center Representative (40141)

Call Center Representative (40141)

Community Health Care

Tacoma, WA

$17.25 - $21.50/hr

Other

Medical, Dental, Life, PTO

Posted 21 days ago


Job description

Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.
We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all.
We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!
We are looking for Call Center Representative to join our clinics!The Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. They also assist patients with filling out information for registration, letters, medical records, and insurance forms.
High School Diploma plus 1 year experience as a Medical Receptionist/Medical Call Center Representative or combination of relevant experience and education.
We encourage anyone with a relevant combination of education and experience to apply.