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Overnight Call Center Jobs in Renton, WA (NOW HIRING)

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.50 - $22/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

Starwood Hotels

Call Center Agent

Seattle, WA

$23.50/hr

Call Center / Pbx Agent Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring ...

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How much do overnight call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for overnight call center in Renton, WA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What Are Overnight Call Center Jobs?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Representative, and why are they important?

To thrive as an Overnight Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is often required. Strong stress management, patience, and the ability to work independently are key soft skills for excelling during non-traditional hours. These skills ensure effective customer support, accurate information handling, and reliable service when supervision may be limited.

What are overnight call center jobs?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Renton, WA? The most popular types of Call Center jobs in Renton, WA are:
What job categories do people searching Overnight Call Center jobs in Renton, WA look for? The top searched job categories for Overnight Call Center jobs in Renton, WA are:
What cities near Renton, WA are hiring for Overnight Call Center jobs? Cities near Renton, WA with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Renton, WA as of June 2026, with employment types broken down into 6% Locum Tenens, 3% As Needed, 72% Full Time, and 19% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,907 per year, or $20.1 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site

$25.25 - $35.67/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Where You'll Work
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include:
  • Health/dental/vision
  • FSA and HSA spending accounts
  • 2 retirement plans
  • Paid vacation and sick time
  • Adoption assistance
  • Wellness program

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
Job Summary and Responsibilities
This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.
Please Note: One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.
As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.
Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.
To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.
"We deliver inspired people to do meaningful work."
Job Requirements
  • 6 months of office and/or call center, customer service or healthcare experience
  • Familiarity with medical terminology and proficient in Microsoft Office products
  • Previous call center or health care or customer service experience preferred
  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail
  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software
  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions
  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature
  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)
  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)
  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Apply