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Call Center Jobs in Renton, WA (NOW HIRING)

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

Call Center Trainer Job Locations US-WA-Kent ID 2026-11599 Position Type Regular Full-Time Overview If you reside in California, please see our California Applicant Privacy Policy for more ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. Please Note: One application is sufficient, we ask that you do not apply to multiple ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.50 - $22/hr

Call Center Representative Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. * Assist with customer complaints or ...

AppleOne

Call Center Extraodinaire

Renton, WA

$510K/yr

Job Summary We are seeking a Call Center Extraordinaire to join an on-site customer service team in Renton, WA. This direct hire opportunity is a great fit for a dependable, customer-focused ...

New

Starwood Hotels

Call Center Agent

Seattle, WA

$23.50/hr

Call Center / Pbx Agent Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring ...

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See Renton, WA salary details

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How much do call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center in Renton, WA is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.73 per hour, depending on experience, location, and employer.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Renton, WA? The most popular types of Call Center jobs in Renton, WA are:
What job categories do people searching Call Center jobs in Renton, WA look for? The top searched job categories for Call Center jobs in Renton, WA are:
What cities near Renton, WA are hiring for Call Center jobs? Cities near Renton, WA with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Renton, WA as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $42,078 per year, or $20.2 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site

$25.25 - $35.67/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Where You'll Work
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include:
  • Health/dental/vision
  • FSA and HSA spending accounts
  • 2 retirement plans
  • Paid vacation and sick time
  • Adoption assistance
  • Wellness program

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
Job Summary and Responsibilities
This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.
Please Note: One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.
As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.
Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.
To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.
"We deliver inspired people to do meaningful work."
Job Requirements
  • 6 months of office and/or call center, customer service or healthcare experience
  • Familiarity with medical terminology and proficient in Microsoft Office products
  • Previous call center or health care or customer service experience preferred
  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail
  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software
  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions
  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature
  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)
  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)
  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Apply