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Call Center Manager Jobs in Bothell, WA (NOW HIRING)

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Call Center / PBX Agent Passionate about providing superior service, organization and details with ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

Healthcare Call Center Representative

Redmond, WA · On-site

$18 - $22.50/hr

Healthcare Call Center Representative Kinwell was founded on the principle of personalized, whole ... They will also provide support when needed to manage patient check-in and check-out, scan medical ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and ...

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Manage patient files, notes, and communication logs to support seamless care coordination. * Update records as needed and ensure all patient interactions are documented for future reference.

Healthcare Call Center Representative

Redmond, WA · On-site

$18 - $22.50/hr

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing ... They will also provide support when needed to manage patient check-in and check-out,scan ...

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing ... They will also provide support when needed to manage patient check-in and check-out,scan ...

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Manage patient files, notes, and communication logs to support seamless care coordination. * Update records as needed and ensure all patient interactions are documented for future reference.

The Center Manager is responsible for the daily management of a Carbon Health facility. Managing all operational policies and procedures, center financials, patient experience and community outreach ...

Showing results 21-40

Call Center Manager information

See Bothell, WA salary details

$33K

$71.4K

$122.4K

How much do call center manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for call center manager in Bothell, WA is $71,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $83,800.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the most commonly searched types of Call Center jobs in Bothell, WA?

The most popular types of Call Center jobs in Bothell, WA are:

What job categories do people searching Call Center Manager jobs in Bothell, WA look for?

The top searched job categories for Call Center Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Call Center Manager jobs?

Cities near Bothell, WA with the most Call Center Manager job openings:

Infographic showing various Call Center Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,359 per year, or $34.3 per hour.

Call Center Agent

Starwood Hotels

Seattle, WA • On-site

$24.21/hr

Other

Re-posted 20 days ago


Job description

Call Center / PBX Agent

Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$24.21 per hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.