ZipRecruiter

Log In

1

Online Call Center Jobs in Bothell, WA (NOW HIRING)

Seatown

Call Center Manager

Mukilteo, WA · On-site

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling operations within a high-volume, trade-based call center. This role drives revenue growth, operational ...

ScaleHouse Talent

Call Center Representative

Bothell, WA

$150K - $200K/yr

We're growing our call center and looking for driven representatives to help convert inbound interest into qualified in-home appointments. As an Inside Sales / Call Center Representative, you'll be ...

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

Gene Johnson

Call Center Manager

Woodinville, WA · On-site

$85K - $115K/yr

We're looking for an experienced Call Center Manager who is passionate about developing people, improving processes, and delivering an outstanding customer experience. This role will oversee the ...

TEKsystems

Call Center Representative

Renton, WA

$27.50/hr

Minimum of 1 year of customer service experience in a call center, dispatch, transportation, automotive, hospitality, airline, AAA, or related environment. * Strong computer proficiency with the ...

Starwood Hotels

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Call Center / PBX Agent Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus.

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

next page

Showing results 1-20

All JobsOnline Call Center JobsOnline Call Center Jobs in Bothell, WA

Online Call Center information

See Bothell, WA salary details

$12

$20

$27

How much do online call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online call center in Bothell, WA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

What are the key skills and qualifications needed to thrive as an online call center agent?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

Can I work at an online call center from home?

Online call center jobs are often designed to be remote, allowing employees to work from home with a computer and internet connection. These roles typically require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center agents.

What are the most commonly searched types of Call Center jobs in Bothell, WA?

The most popular types of Call Center jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Online Call Center jobs?

Cities near Bothell, WA with the most Online Call Center job openings:

Online Call Center jobs near you
Infographic showing various Online Call Center job openings in Bothell, WA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $41,649 per year, or $20 per hour.

Call Center Specialist

SeaMar Community Health Centers

Seattle, WA • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s):

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Call Center Specialist - Posting #27187

Hourly Rate: $20.00

Position Summary:

Full-time Call Center Specialist position available for our Call Center located in White Center, near Seattle, WA. We are looking for customer service oriented candidates who are bilingual in English/Spanish. Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while taking and relaying messages to the appropriate department.

Desired Requirements/Qualifications:

  • Maintains professionalism and the willingness to help others at all times.

  • Demonstrates the ability to make independent decisions quickly when necessary.

  • Demonstrates sound problem solving skills and the ability to be diplomatic in the face of adversity.

  • Demonstrated ability to multi-task effectively, handles calls quickly and efficiently.

  • Will be making medical appointments, and contacting patients via phone on behalf of Sea Mar.

  • Screens and assesses incoming calls in a timely manner.

  • Demonstrate and maintain a high level of work ethic and professionalism.

  • Possess excellent problem-solving skills and be able to communicate efficiently.

  • Be able to multi-task and properly use basic office software.

  • Must answer incoming telephone calls within 3 rings or less.

  • C.N.A or Medical Assistant preferred.

  • Must be bilingual in English/Spanish.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

  • Medical

  • Dental

  • Vision

  • Prescription coverage

  • Life Insurance

  • Long Term Disability

  • EAP (Employee Assistance Program)

  • Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. 

How to Apply:

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Terri Alvarez, Call Center Supervisor and Referral Tracking Supervisor, at terrialvarez@seamarchc.org. 

Sea Mar is an Equal Opportunity Employer

Posted on 12/3/2024

External candidates are considered after 12/6/2024

This position is represented by Office and Professional Employees International Union (OPEIU).

Please visit our website to learn more about us at www.seamar.org.  You may also apply thru our Career page at https://www.seamar.org/jobs-general.html

Powered by JazzHR

Apply