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Online Call Center Jobs in Bothell, WA (NOW HIRING)

Marysville Toyota

Service BDC/Call Center

Marysville, WA

$17 - $22/hr

GENERAL SUMMARY We are looking for a positive, motivated candidate for our growing Service Department. This role would be split between a Receptionist/ BDC position. Intercepts and routes incoming ...

Marysville Toyota

Service BDC/Call Center

Marysville, WA · On-site

$18/hr

EOE Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected ...

SOS International LLC

Call Agent

Seattle, WA · On-site

$17 - $22.50/hr

Call Agents perform the call center supported registration process, provide applicable referrals, and address follow-up questions from survivors. This is an Independent Contractor position. The Call ...

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All JobsOnline Call Center JobsOnline Call Center Jobs in Bothell, WA

Online Call Center information

See Bothell, WA salary details

$12

$20

$27

How much do online call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online call center in Bothell, WA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

What are the key skills and qualifications needed to thrive as an online call center agent?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

Can I work at an online call center from home?

Online call center jobs are often designed to be remote, allowing employees to work from home with a computer and internet connection. These roles typically require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center agents.

What are the most commonly searched types of Call Center jobs in Bothell, WA?

The most popular types of Call Center jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Online Call Center jobs?

Cities near Bothell, WA with the most Online Call Center job openings:

Online Call Center jobs near you
Infographic showing various Online Call Center job openings in Bothell, WA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $41,649 per year, or $20 per hour.

Call Center Representative | Appointment Setter | 55K-75K | Tukwila

Luxury Bath Technologies

Bellevue, WA • On-site

$55K - $75K/yr

Full-time

Re-posted 16 days ago

Job description

Call Center Representative | Appointment Setter | 55K-75K | Tukwila
Pay: $20/hour + performance-based commission
Total Annual Earnings: $55,000-$75,000
Job Type: Full-time
Work Location: In person (Tukwila, WA)
Call Center Representative (Appointment Setter)
Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.
We are seeking motivated Business Development Representatives to join our team. This is a high-volume communication role focused on engaging homeowners, managing appointments, and supporting our sales team through consistent scheduling and follow-up.
This is a fast-paced, phone-based position ideal for individuals who are comfortable in a high-activity environment and enjoy speaking with people throughout the day.
Compensation & Benefits
  • $20/hour base pay
  • $55,000-$75,000 total annual earnings (base + commission)
  • Performance-based commission and bonus opportunities
  • Paid training
  • Advancement opportunities into sales and leadership roles

What You'll Do
  • Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
  • Schedule new appointments for the sales team with interested homeowners
  • High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
  • No cold calling - all contacts are existing homeowners who have already engaged with Bath Center or requested information
  • Build rapport and maintain professional communication with homeowners
  • Track all interactions and update CRM records accurately
  • Work closely with the sales team to support appointment success and follow-through

Ideal Background
Candidates often come from:
  • Business Development Representative (BDR) roles
  • Sales Development Representative (SDR) roles
  • Inside sales roles
  • Outbound sales environments
  • Call center sales or customer engagement roles
  • Appointment setting roles
  • Customer service roles involving frequent phone communication
  • Retail or hospitality roles requiring strong interpersonal communication

No experience required - paid training provided.
Qualifications
  • Strong communication and phone skills
  • Comfortable in a high-volume, fast-paced calling environment
  • Professional and confident customer interaction skills
  • Reliable, self-motivated, and accountable
  • Comfortable using CRM systems and basic computer tools
  • Goal-oriented and performance-driven mindset

Why Join Bath Center?
  • High-volume communication role with structured lead flow
  • No cold calling - all homeowners have already engaged or requested information
  • Consistent scheduling support for sales team success
  • Fast-paced environment ideal for strong communicators
  • Opportunity to grow into sales or leadership roles within a rapidly expanding company

If you are motivated, dependable, and ready to build a career in business development and appointment setting, we encourage you to apply today.

Apply