Indianapolis, IN · On-site
$17 - $20/hr
Contact Center Director (Remote) Location: Remote A Little About Us: PreBorn! is a national grant ... and redirect call from abortion-minded individuals · · Utilize in-house booking platform to ...
New
Indianapolis, IN · On-site
$17 - $20/hr
Contact Center Director (Remote) Location: Remote A Little About Us: PreBorn! is a national grant ... and redirect call from abortion-minded individuals · · Utilize in-house booking platform to ...
New
Indianapolis, IN · On-site
Supervisory Responsibilities/Direct Reports: This role does not provide direct supervision to direct reports. Difficulty of Work: The Call Center customer service representative must use analytical ...
Quick apply
Indianapolis, IN · On-site
Supervisory Responsibilities/Direct Reports: This role does not provide direct supervision to direct reports. Difficulty of Work: The Call Center customer service representative must use analytical ...
Columbus, IN · On-site
$9 - $10/hr
Job Title Call Center Customer Service Representative Reports To ... Subway Catering Director of Operations Job Summary This position is responsible for interacting ...
Columbus, IN · On-site
$9 - $10/hr
Job Title Call Center Customer Service Representative Reports To ... Subway Catering Director of Operations Job Summary This position is responsible for interacting ...
Goshen, IN · On-site
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
Goshen, IN · On-site
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
West Lafayette, IN · On-site
$25.36/hr
Call Center Representative Location: West Lafayette, IN 47906 (Onsite Only) Duration: Temp - 4 weeks, potential to extend to 6 weeks Pay Range: $25.36/hr Schedule & Engagement Details: * Fully onsite.
Quick apply
West Lafayette, IN · On-site
$25.36/hr
Call Center Representative Location: West Lafayette, IN 47906 (Onsite Only) Duration: Temp - 4 weeks, potential to extend to 6 weeks Pay Range: $25.36/hr Schedule & Engagement Details: * Fully onsite.
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Your role will make a direct impact on helping customers maintain their vehicles while ensuring ...
Merrillville, IN · On-site
$72K - $85K/yr
Overall, the position involves a comprehensive approach to call center management, focusing on team leadership, performance optimization, and customer satisfaction enhancement. DUTIES AND ...
Merrillville, IN · On-site
$72K - $85K/yr
Overall, the position involves a comprehensive approach to call center management, focusing on team leadership, performance optimization, and customer satisfaction enhancement. DUTIES AND ...
Merrillville, IN · On-site
$72K - $85K/yr
Overall, the position involves a comprehensive approach to call center management, focusing on team leadership, performance optimization, and customer satisfaction enhancement. DUTIES AND ...
Quick apply
Merrillville, IN · On-site
$72K - $85K/yr
Overall, the position involves a comprehensive approach to call center management, focusing on team leadership, performance optimization, and customer satisfaction enhancement. DUTIES AND ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Salem, IN · On-site
Position Summary The Call Center Receptionist serves as the first point of contact for customers ... This role is responsible for managing incoming calls, directing inquiries, scheduling appointments ...
Lafayette, IN · On-site
Center Directors educate parents, teachers, and community leaders on the incredible value of early childhood education and make that value come to life for the children in their center. When you join ...
New
Lafayette, IN · On-site
Center Directors educate parents, teachers, and community leaders on the incredible value of early childhood education and make that value come to life for the children in their center. When you join ...
New
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
Goshen, IN · On-site
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
Goshen, IN · On-site
$19.02 - $22.93/hr
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...
$85K - $90K/yr
Center Director (Nonprofit Leadership) - Direct Hire | Indianapolis, IN | $85K-$90K We are seeking a Center Director to lead a mission-driven, faith-based youth organization in Indianapolis. This ...
Quick apply
$85K - $90K/yr
Center Director (Nonprofit Leadership) - Direct Hire | Indianapolis, IN | $85K-$90K We are seeking a Center Director to lead a mission-driven, faith-based youth organization in Indianapolis. This ...
$41.9K - $51.9K
4% of jobs
$51.9K - $61.9K
2% of jobs
$61.9K - $72K
0% of jobs
$72K - $82K
3% of jobs
$85.6K is the 25th percentile. Wages below this are outliers.
$82K - $92K
43% of jobs
$92K - $102.1K
18% of jobs
$108.2K is the 75th percentile. Wages above this are outliers.
$102.1K - $112.1K
7% of jobs
$112.1K - $122.1K
11% of jobs
$122.1K - $132.2K
9% of jobs
$132.2K - $142.2K
1% of jobs
$142.2K - $152.3K
1% of jobs
$41.9K
$98K
$152.3K
| Aspect | Call Center Director | Call Center Manager |
|---|---|---|
| Responsibilities | Oversees multiple call centers, develops strategic goals, manages budgets, and aligns operations with company objectives. | Manages daily call center operations, supervises staff, and ensures customer service standards are met. |
| Required Credentials | Bachelor's degree, experience in call center operations, leadership skills. | Bachelor's degree or relevant experience, strong communication skills. |
| Work Environment | Executive offices, strategic planning sessions, high-level meetings. | Call center floor, team supervision, staff training. |
The main difference between a Call Center Director and a Call Center Manager lies in scope and strategic focus. The Director oversees multiple centers and sets organizational goals, while the Manager handles daily operations and team supervision. Both roles require similar credentials and are vital in delivering excellent customer service within the call center industry.
Call center directors oversee operations in a remote customer service facility. In this role, your job duties include the management of all call center staff and ensure they maintain the company's expectations on production levels. You hire new call center agents, assess the performance of existing employees, and plan training and professional development courses. Depending on the company, you may also be responsible for developing operational strategies and business policies, as well as making decisions about communication equipment and software for call center operations. Other duties include managing the call center budget, allocating resources, and coordinating with clients or third-party service providers when necessary.
$17 - $20/hr
Full-time
Medical, Retirement, PTO
Posted 2 days ago
Scope: We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.
Report: Contact Center Director (Remote)
Location: Remote
A Little About Us: PreBorn! is a national grant-maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ.
We are a God-centered and God-directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.
Character Qualities:
· Integrous Integrous
· Adaptable Adaptable
· Teachable Teachable
· Organized Organized
· · Compassion-Hearted
· Multitasker Multitasker
· · Clear Communicator
· · Active Listener
Duties:
· · Answer and redirect call from abortion-minded individuals
· · Utilize in-house booking platform to schedule clients
· · Utilize CTM phone system for receiving and responding to calls, texts and emails
· · Communicate with local centers, as needed, to ensure the smooth booking of appointments
· · All other duties as assigned by the Contact Center Director
Benefits: (Full time only)
· · Health Insurance
· · 401K matching
· · Paid vacation
· Paid holidays
Requirements:Qualifications:
· · Personal, growing relationship with Jesus Christ
· · Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct
· · 100% pro-life
· Willingness to intercede before God for the ministry of PreBorn!
· Access to high-speed internet
· A quiet space to take calls without interruptions and/or background noise
· · Experience in pregnancy crisis centers - Strongly preferred
· Experience and confidence in taking and redirecting phone calls from abortion-minded individuals
· Ability to handle high volume, high-stress phone calls with calm and efficacy
· · Multi-tasker handling multiple platforms at one time
· · Proficient verbal and written communication skills
· · Bi-Lingual in Spanish and English
