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CWS Property Management

What You Will Do At CWS, the Maintenance Technician's primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in ...

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How much do cws jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for cws in the United States is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $35.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a child welfare specialist (CWS), and why are they important?

To thrive as a Child Welfare Specialist, you need a solid grounding in social work principles, case management, and often a bachelor's degree in social work or a related field. Familiarity with case management software, state reporting systems, and knowledge of relevant laws and child welfare procedures is typically required. Outstanding interpersonal skills, cultural sensitivity, and resilience are crucial for building trust with families and managing emotionally challenging situations. These abilities are vital for ensuring child safety, effective intervention, and positive family outcomes in a demanding environment.

What is a child welfare specialist (CWS)?

CWS workers, or Child Welfare Services workers, are professionals who help protect children from abuse, neglect, and exploitation. They investigate reports of child maltreatment, assess family situations, and work to ensure the safety and well-being of children. Their responsibilities may include providing support services to families, arranging foster care, and working with the courts to make decisions in the best interest of children. CWS workers play a vital role in supporting vulnerable families and helping children thrive. They often collaborate with other agencies, such as law enforcement and healthcare providers, to deliver comprehensive care.

How does a child welfare specialist (CWS) typically collaborate with other professionals to support families and children?

Child Welfare Specialists frequently work in multidisciplinary teams, collaborating with social workers, educators, healthcare providers, and law enforcement to ensure the safety and well-being of children. Daily responsibilities may include attending case meetings, sharing relevant information with colleagues, and jointly developing intervention plans. Effective communication and teamwork are essential, as these professionals must coordinate services, advocate for children’s needs, and sometimes navigate differing perspectives to achieve the best outcomes for families.
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CWS jobs near you
Infographic showing various Cws job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $48,847 per year, or $23.5 per hour.

Regional Director - Austin, TX

CWS Apartment Homes

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

CWS Apartment Homes rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

96th of 202 rated real estate companies

Job description

Regional Director
Reporting: Position reports to a Vice President of Operations
CWS Portfolio: 104 properties, 30,000+ class A units in North Carolina, California, Georgia, Texas, Colorado, Arizona, Tennessee and Washington. CWS expects the portfolio to grow to 150 properties in the next five years.
Employee Responsibility: Approximately 30+ on-site employees report up through this position.
Location: Austin, TX
What's Your Purpose?
What You Will Do
As a Regional Director, you will be responsible for all aspects of successful property management for a portfolio of apartment properties. This includes overseeing the performance of on-site personnel, ensuring the properties are in compliance with all CWS safety practices, implementing operating policies and regulatory requirements, and keeping the properties clean and in working condition.
Align with and positively influence the CWS Culture
As a company leader, embody and promote the CWS Purpose and Values
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
Do a great job operating the properties.
  • Recruit, hire, train, retain, and lead team members within your assigned portfolio.
  • Support, mentor, and train the on-site managers to provide a safe and superior living experience.
  • Drive the growth and development of team members through providing feedback and coaching.
  • Hold team members accountable for their performance.
  • Lead and support large teams of property management professionals in the areas of maintenance, leasing, and operations.

Meet objective budgeted financial goals.
  • Manage the leasing and operations strategies for a portfolio of multi-family apartment communities.
  • Lease the properties at or above market rate, for new and existing residents.
  • Use their knowledge of finance, revenue management, personnel, and project management to ensure the properties meet and exceed specific financial goals.
  • Effectively manage the property's controllable expenses as compared to their budget. Provide timely notification if variances arise, and action planning to mitigate negative variances.

Keep the communities clean, safe, and functional.
  • Conduct regular property inspections to ensure tour path and living conditions are in clean and working order.
  • Review safety inspections and incident reports, and address patterns or other concerns.
  • Ensure property presentation meets expectations and is kept a focus, with a specific emphasis on the components of the tour route as well as stale units.
  • Escalate concerns related to the safety and wellbeing of people or property as appropriate.

Provide exceptional customer service.
  • Resolve resident complaints in a timely, patient, and professional manner.
  • Ensure service requests are completed in a timely and satisfactory manner.
  • Maintain four (4) stars or greater on Google, for each property within the assigned portfolio.
  • Ensure employee engagement is high throughout the assigned portfolio.

Effectively problem solve.
  • Have systems in place that provide indication and warning, which enable proactive addressing of issues before they turn into major problems.
  • When problems arise:
    • Quickly and accurately diagnose the problem.
    • Clearly, concisely, and accurately communicate the essence of the issue at hand.
    • Clearly, concisely, and expertly recommend a remedy or take action on a remedy as appropriate.
    • Follow-up and follow through until all necessary remedies or actions have been completed.
    • Hold yourself and relevant team members accountable to learning from the problem and ensure that similar problems do not occur in the future.

Effectively collaborate with other departments within the Company
  • Establish and maintain credibility and trust with corporate departments in areas related to income, expenses, physical issues, personnel, safety, and security.

What You Bring To Us
Qualities
  • Emotionally intelligent
  • Critical thinker
  • Authentic
  • Superior verbal and written communication skills
  • Influential leader, personality, and role model
  • Polished, professional presentation

Qualifications:
  • Four-year bachelor's degree preferred, graduate experience a plus.
  • 10+ years progressive management experience in the multifamily real estate sector.
  • Knowledge of the multifamily industry's trends, best practices, rules and regulations.
  • Proficiency in Microsoft Office programs (especially Excel) and property management systems such as Yardi or similar software and revenue management systems.
  • Own a valid driver's license and have current automobile insurance.

What We Offer
At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.
We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.
You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday-because we believe in taking care of our team both at work and at home.
Work Environment:
Work is performed in both office and field environments within residential apartment communities. Position may involve exposure to outdoor weather conditions, maintenance shops, construction areas, mechanical equipment, noise, dust, chemicals, and other conditions associated with maintenance operations.
Physical Requirements:
Requires frequent walking of apartment communities, including climbing stairs and accessing maintenance, mechanical, and outdoor areas. Position involves standing, bending, reaching, and occasional lifting of equipment or materials up to 50 pounds. Must be able to inspect property conditions, operate office and maintenance-related equipment, and respond to emergency situations as needed.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.

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