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Cibc Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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CIBC Customer Service Representative information

See salary details

$9

$18

$26

How much do cibc customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for cibc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does CIBC pay well?

CIBC Customer Service Representatives typically earn an hourly wage that is competitive within the banking industry, with starting salaries often around minimum wage and increasing with experience and performance. Compensation may also include benefits such as health insurance and retirement plans, depending on the position and location.

What is the CIBC hiring process like?

The CIBC hiring process for a Customer Service Representative typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and possibly undergoing skills assessments. Candidates should demonstrate strong communication skills and customer service experience, and may need to pass background checks before an offer is made.

Does CIBC offer remote work opportunities?

CIBC Customer Service Representatives may have access to remote work options, depending on the role and department. Many customer service positions at CIBC are now offered with flexible or remote work arrangements, especially for roles that can be performed online or over the phone. Candidates should review specific job postings for remote work availability and requirements.

What are the key skills and qualifications needed to thrive in the Cibc Customer Service Representative position, and why are they important?

To excel as a CIBC Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent; previous experience in banking or customer service is often an asset. Familiarity with customer relationship management (CRM) software, banking platforms, and point-of-sale systems is typically required. Strong interpersonal skills, patience, and the ability to handle stressful situations help representatives deliver a positive client experience. These skills are crucial for meeting client needs effectively, resolving issues efficiently, and representing CIBC’s values in every customer interaction.

What is a client service representative CIBC?

A CIBC Customer Service Representative is a frontline employee who assists clients with banking transactions, account inquiries, and financial services. They typically work in branch environments, require strong communication skills, and may use banking software to support customer needs.

What is a CIBC Customer Service Representative job?

A CIBC Customer Service Representative assists clients with their banking needs, including transactions, account inquiries, and financial product recommendations. They provide exceptional customer service by addressing concerns, offering solutions, and promoting CIBC's banking services. This role requires strong communication skills, problem-solving abilities, and a commitment to helping customers achieve their financial goals.

What are some typical career advancement opportunities for CIBC Customer Service Representatives?

CIBC Customer Service Representatives often have a clear path to career growth within the bank. After gaining foundational experience, many representatives progress into senior customer service roles, personal banking positions, or specialized areas such as lending or wealth management. CIBC values internal mobility and provides training and development programs to help team members prepare for advancement. Demonstrating strong performance and initiative can also open doors to supervisory or management roles over time. This role is an excellent starting point for those looking to build a long-term career in banking.

More about CIBC Customer Service Representative jobs
What cities are hiring for Cibc Customer Service Representative jobs? Cities with the most Cibc Customer Service Representative job openings:
What are the most commonly searched types of Cibc Customer Service Representative jobs? The most popular types of Cibc Customer Service Representative jobs are:
What states have the most Cibc Customer Service Representative jobs? States with the most job openings for Cibc Customer Service Representative jobs include:

$16.50 - $22.50/hr

Full-time

Posted 14 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing