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Cibc Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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CIBC Customer Service Representative information

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$9

$18

$26

How much do cibc customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for cibc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does CIBC pay well?

CIBC Customer Service Representatives typically earn an hourly wage that is competitive within the banking industry, with starting salaries often around minimum wage and increasing with experience and performance. Compensation may also include benefits such as health insurance and retirement plans, depending on the position and location.

What is the CIBC hiring process like?

The CIBC hiring process for a Customer Service Representative typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and possibly undergoing skills assessments. Candidates should demonstrate strong communication skills and customer service experience, and may need to pass background checks before an offer is made.

Does CIBC offer remote work opportunities?

CIBC Customer Service Representatives may have access to remote work options, depending on the role and department. Many customer service positions at CIBC are now offered with flexible or remote work arrangements, especially for roles that can be performed online or over the phone. Candidates should review specific job postings for remote work availability and requirements.

What are the key skills and qualifications needed to thrive in the Cibc Customer Service Representative position, and why are they important?

To excel as a CIBC Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent; previous experience in banking or customer service is often an asset. Familiarity with customer relationship management (CRM) software, banking platforms, and point-of-sale systems is typically required. Strong interpersonal skills, patience, and the ability to handle stressful situations help representatives deliver a positive client experience. These skills are crucial for meeting client needs effectively, resolving issues efficiently, and representing CIBC’s values in every customer interaction.

What is a client service representative CIBC?

A CIBC Customer Service Representative is a frontline employee who assists clients with banking transactions, account inquiries, and financial services. They typically work in branch environments, require strong communication skills, and may use banking software to support customer needs.

What is a CIBC Customer Service Representative job?

A CIBC Customer Service Representative assists clients with their banking needs, including transactions, account inquiries, and financial product recommendations. They provide exceptional customer service by addressing concerns, offering solutions, and promoting CIBC's banking services. This role requires strong communication skills, problem-solving abilities, and a commitment to helping customers achieve their financial goals.

What are some typical career advancement opportunities for CIBC Customer Service Representatives?

CIBC Customer Service Representatives often have a clear path to career growth within the bank. After gaining foundational experience, many representatives progress into senior customer service roles, personal banking positions, or specialized areas such as lending or wealth management. CIBC values internal mobility and provides training and development programs to help team members prepare for advancement. Demonstrating strong performance and initiative can also open doors to supervisory or management roles over time. This role is an excellent starting point for those looking to build a long-term career in banking.

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CIBC Customer Service Representative jobs near you
Customer Service Representative - CSR

Customer Service Representative - CSR

Sanders & Johnson, Inc.

Littleton, CO • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

At Sanders & Johnson, Inc., we don't just offer jobs – we offer careers filled with purpose, rewards, and the chance to make a difference every day. Nestled in Denver, CO, our office is not only beautiful but also dog-friendly and filled with a team that values camaraderie and a good laugh!

Here's what we're bringing to the table for our full-time Customer Service Representative - CSR:

  • Competitive pay of $23-$25/hour
  • Company-sponsored retirement plan with company match
  • Paid vacation, paid sick leave, and paid holidays
  • Health, dental, and vision insurance
  • Life and AD&D insurance
  • Opportunities for training and advancement
  • Direct deposit

YOUR DAY-TO-DAY:

As our Customer Service Representative - CSR, you'll ensure customers receive exceptional service by answering calls, scheduling service requests, and managing customer data in our CRM system. You'll handle outbound calls for maintenance appointments, manage lead flow, and collect outstanding balances with professionalism. Light bookkeeping, clerical tasks, and promoting service agreements will also be part of your role. With your calm demeanor, you'll navigate challenging personalities, schedule equipment replacement estimates, and help keep our HVAC and plumbing operations running seamlessly.


QUALIFICATIONS FOR OUR CUSTOMER SERVICE REPRESENTATIVE - CSR:

  • 3+ years of customer service experience
  • Proficiency with technology and software, including Microsoft Excel
  • Punctual, dependable, trustworthy, and always on time
  • Excellent at following up and seeing requests or projects through to completion
  • Coachable and curious about the plumbing and HVAC industry with a natural desire to learn new things
  • A sense of urgency, impeccable follow-through skills, great attention to detail, and highly organized
  • A calm personality and the ability to diplomatically interact with challenging customers
  • A self-starter who quickly finishes tasks

Preferred but not required:

  • Outbounding experience
  • Experience working with a plumbing, HVAC, or another trade company
  • Proficiency with ServiceTitan software
  • Competitive spirit that pursues winning with a passion

LEARN ABOUT US:

Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.

We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses.

Our organization has seen several years of steady growth even during the pandemic. We are locally owned have great leadership who are personally interested in the success of the company, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers.


TAKE THE NEXT STEP!

If you're ready to take the next step in your career, we're ready to welcome you aboard at our HVAC and plumbing company! Our initial application process is quick, easy, and mobile-friendly – so what are you waiting for?! Apply today to become our next Customer Service Representative - CSR!