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Work From Home Srp Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

OnHires

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Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

New

OnHires

Be Seen First

Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

New

OnHires

Be Seen First

Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

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Work From Home Srp Customer Service information

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How much do work from home srp customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home srp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to get hired for remote work from home srp customer service?

To get hired for a remote SRP customer service role, candidates should have strong communication skills, basic computer proficiency, and experience with customer service tools like CRM software. Applying through company career portals, tailoring your resume to highlight relevant experience, and demonstrating reliability and problem-solving abilities can improve your chances of being hired.

What are the key skills and qualifications needed to thrive as a work from home SRP customer service representative?

To thrive as a Work From Home SRP Customer Service representative, you need excellent communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and remote collaboration tools is typically required. Strong time management, patience, and self-motivation help individuals excel when working independently in a remote setting. These skills ensure efficient customer support, high satisfaction rates, and effective teamwork from a remote environment.

What is the difference between Work From Home Srp Customer Service vs Work From Home Customer Support Specialist?

AspectWork From Home Srp Customer ServiceWork From Home Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, home-based call center or support environmentRemote, home-based support environment
Industry UsageCommon in telecommunications, finance, retail sectorsCommon across various industries including tech and retail
Job FocusHandling escalated customer issues, account managementProviding technical support, troubleshooting

While both roles involve remote customer interaction, Work From Home Srp Customer Service typically focuses on managing escalated issues and account concerns, whereas Work From Home Customer Support Specialist emphasizes technical troubleshooting and support. Both require strong communication skills and customer service experience, but the specific job functions differ slightly based on the support level and industry focus.

What are some common challenges faced by work from home SRP customer service representatives, and how can they be effectively managed?

Work From Home SRP Customer Service representatives often encounter challenges such as maintaining clear communication with both customers and internal teams, managing time efficiently without in-person supervision, and handling high call volumes or complex customer inquiries remotely. To overcome these challenges, it's important to establish a dedicated, distraction-free workspace, utilize collaboration tools for team connectivity, and follow structured schedules. Proactively seeking regular feedback and participating in virtual team meetings can also help maintain engagement and ensure alignment with company goals.

What is a work from home SRP customer service job?

Work From Home SRP Customer Service jobs involve assisting customers of SRP (Salt River Project) remotely, typically through phone, email, or online chat. Employees in this role handle inquiries, resolve issues, process payments, and provide information about SRP services and accounts. Working from home allows for greater flexibility while still delivering high-quality customer support. These positions often require strong communication skills, a reliable internet connection, and the ability to navigate computer systems efficiently.
More about Work From Home Srp Customer Service jobs
What cities are hiring for Work From Home Srp Customer Service jobs? Cities with the most Work From Home Srp Customer Service job openings:
What states have the most Work From Home Srp Customer Service jobs? States with the most job openings for Work From Home Srp Customer Service jobs include:
What job categories do people searching Work From Home Srp Customer Service jobs look for? The top searched job categories for Work From Home Srp Customer Service jobs are:
Work From Home Srp Customer Service jobs near you
Infographic showing various Work From Home Srp Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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