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Fep Customer Service Jobs (NOW HIRING)

FEP Customer Experience Associate

$14.75 - $20.50/hr

FEP Customer Experience Associate Location: Remote Contract Description: * Answering members ... Undergraduate degree or some college coursework preferred. 1+ year experience in customer service ...

A TFA FEP is an entry level position. You will start by being enrolled in FieldCore's Field ... services to troublesome equipment * Provide technical instruction and assistance to customer ...

... Services, and Financial Services. Building on over 130 years of experience tackling the world ... GE Vernovahelps customers power economies and deliver electricity that is vital to health, safety ...

A TFA FEP is an entry level position. You will start by being enrolled in FieldCore's Field ... services to troublesome equipment * Provide technical instruction and assistance to customer ...

... Services, and Financial Services. Building on over 130 years of experience tackling the world ... GE Vernovahelps customers power economies and deliver electricity that is vital to health, safety ...

... Services, and Financial Services. Building on over 130 years of experience tackling the world ... GE Vernova helps customers power economies and deliver electricity that is vital to health, safety ...

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Fep Customer Service information

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How much do fep customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for fep customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Fep Customer Service jobs?

Cities with the most Fep Customer Service job openings:

What states have the most Fep Customer Service jobs?

States with the most job openings for Fep Customer Service jobs include:

What are popular job titles related to Fep Customer Service jobs?

For Fep Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Fep Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FEP Customer Experience Associate

Remote

$14.75 - $20.50/hr

Other

Medical

Posted 4 days ago


Job description

Title: FEP Customer Experience Associate
Location: Remote
Contract
Description:
  • Answering members/Providers inbound calls regarding verification of health insurance benefits, eligibility and claim status.
  • Ensuring accurate and timely completion of transactions to meet or exceed Inventory level expectations.
  • Resolving complex situations following pre-established guidelines for claims processing.
  • Organizing and completing tasks according to assigned priorities.
  • Interacting with clients and internal departments to solve issues.
  • Organizing and completing tasks according to assigned priorities.
  • Strong focus on quality including attention to detail, accuracy, and accountability.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
  • Multitasking and effectively navigating multiple web-based applications and other proprietary software to formulate solutions.

Requirements for this role include:
High school Diploma or equivalent.
Undergraduate degree or some college coursework preferred.
1+ year experience in customer service.
1+ years of experience that required a knowledge of healthcare insurance policy concepts.
1+ year of experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers.
1+ years of experience using a computer with Windows PC applications.
Strong analytical / problem solving skills.
Required schedule availability for this position is Monday-Friday (08:00am to 4:30pm EST) The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.