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Srp Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

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How much do srp customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for srp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an SRP Customer Service Representative?

SRP Customer Service Representatives are professionals who assist customers of the Salt River Project (SRP), a major utility provider in Arizona, with inquiries, billing issues, service requests, and account management. They interact with customers via phone, email, or in person to resolve problems, provide information about SRP services, and ensure a positive customer experience. Their role is essential in maintaining customer satisfaction and supporting SRP’s commitment to reliable service. These representatives are trained to handle a wide range of questions, from payment arrangements to outage reports, and may also educate customers on energy-saving programs. Strong communication, problem-solving, and interpersonal skills are vital for success in this position.

What are the key skills and qualifications needed to thrive as an SRP Customer Service Representative, and why are they important?

To thrive as an SRP Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes utility-specific billing platforms is important. Patience, active listening, and a customer-focused attitude are soft skills that make someone excel in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and support overall organizational reputation.

What are some common challenges faced by an SRP Customer Service Representative, and how can they be addressed?

SRP Customer Service Representatives often navigate complex inquiries about billing, service interruptions, and account management while maintaining a positive customer experience. One common challenge is handling emotionally charged situations, such as outage reports or billing disputes. Developing strong communication skills, patience, and a thorough understanding of SRP's policies and procedures can help manage these interactions effectively. Regular training, support from team leads, and collaboration with technical departments also enable representatives to resolve issues efficiently and maintain high customer satisfaction.

What cities are hiring for Srp Customer Service Representative jobs?

Cities with the most Srp Customer Service Representative job openings:

What are popular job titles related to Srp Customer Service Representative jobs?

For Srp Customer Service Representative jobs, the most frequently searched job titles are:

Srp Customer Service Representative jobs near you
Infographic showing various Srp Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Kansas City, MO • On-site

Customer Operations
See more jobs at Customer Operationsexternal

$15.50 - $21.25/hr

Other

Re-posted 6 days ago

Job description

Spectrum Mobile Customer Service Representative

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, multi-tasking, customer service
  • Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient

Apply