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Srp Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do srp customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for srp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are SRP Customer Service Representatives?

SRP Customer Service Representatives are professionals who assist customers of the Salt River Project (SRP), a major utility provider in Arizona, with inquiries, billing issues, service requests, and account management. They interact with customers via phone, email, or in person to resolve problems, provide information about SRP services, and ensure a positive customer experience. Their role is essential in maintaining customer satisfaction and supporting SRP’s commitment to reliable service. These representatives are trained to handle a wide range of questions, from payment arrangements to outage reports, and may also educate customers on energy-saving programs. Strong communication, problem-solving, and interpersonal skills are vital for success in this position.

What are the key skills and qualifications needed to thrive as an SRP Customer Service Representative, and why are they important?

To thrive as an SRP Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes utility-specific billing platforms is important. Patience, active listening, and a customer-focused attitude are soft skills that make someone excel in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and support overall organizational reputation.

What are some common challenges faced by an SRP Customer Service Representative, and how can they be addressed?

SRP Customer Service Representatives often navigate complex inquiries about billing, service interruptions, and account management while maintaining a positive customer experience. One common challenge is handling emotionally charged situations, such as outage reports or billing disputes. Developing strong communication skills, patience, and a thorough understanding of SRP's policies and procedures can help manage these interactions effectively. Regular training, support from team leads, and collaboration with technical departments also enable representatives to resolve issues efficiently and maintain high customer satisfaction.
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Srp Customer Service Representative jobs near you
Infographic showing various Srp Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Posted 14 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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