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Srp Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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How much do srp customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for srp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an SRP Customer Service Representative?

SRP Customer Service Representatives are professionals who assist customers of the Salt River Project (SRP), a major utility provider in Arizona, with inquiries, billing issues, service requests, and account management. They interact with customers via phone, email, or in person to resolve problems, provide information about SRP services, and ensure a positive customer experience. Their role is essential in maintaining customer satisfaction and supporting SRP’s commitment to reliable service. These representatives are trained to handle a wide range of questions, from payment arrangements to outage reports, and may also educate customers on energy-saving programs. Strong communication, problem-solving, and interpersonal skills are vital for success in this position.

What are the key skills and qualifications needed to thrive as an SRP Customer Service Representative, and why are they important?

To thrive as an SRP Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes utility-specific billing platforms is important. Patience, active listening, and a customer-focused attitude are soft skills that make someone excel in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and support overall organizational reputation.

What are some common challenges faced by an SRP Customer Service Representative, and how can they be addressed?

SRP Customer Service Representatives often navigate complex inquiries about billing, service interruptions, and account management while maintaining a positive customer experience. One common challenge is handling emotionally charged situations, such as outage reports or billing disputes. Developing strong communication skills, patience, and a thorough understanding of SRP's policies and procedures can help manage these interactions effectively. Regular training, support from team leads, and collaboration with technical departments also enable representatives to resolve issues efficiently and maintain high customer satisfaction.

What cities are hiring for Srp Customer Service Representative jobs?

Cities with the most Srp Customer Service Representative job openings:

What are popular job titles related to Srp Customer Service Representative jobs?

For Srp Customer Service Representative jobs, the most frequently searched job titles are:

Srp Customer Service Representative jobs near you
Infographic showing various Srp Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Baton Rouge, LA • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$12.50 - $17/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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