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Srp Customer Service Representative Jobs (NOW HIRING)

Acro Service Corp

Customer Service Representative

Tempe, AZ

$15.50 - $21.25/hr

Administrative - Customer Service Representative I Location: Tempe, AZ, USA 85282-3428 Duration: 03 months Contract on W2 (Possible extension) Position Description: * The main function of a customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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How much do srp customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for srp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are SRP Customer Service Representatives?

SRP Customer Service Representatives are professionals who assist customers of the Salt River Project (SRP), a major utility provider in Arizona, with inquiries, billing issues, service requests, and account management. They interact with customers via phone, email, or in person to resolve problems, provide information about SRP services, and ensure a positive customer experience. Their role is essential in maintaining customer satisfaction and supporting SRP’s commitment to reliable service. These representatives are trained to handle a wide range of questions, from payment arrangements to outage reports, and may also educate customers on energy-saving programs. Strong communication, problem-solving, and interpersonal skills are vital for success in this position.

What are the key skills and qualifications needed to thrive as an SRP Customer Service Representative, and why are they important?

To thrive as an SRP Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes utility-specific billing platforms is important. Patience, active listening, and a customer-focused attitude are soft skills that make someone excel in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and support overall organizational reputation.

What are some common challenges faced by an SRP Customer Service Representative, and how can they be addressed?

SRP Customer Service Representatives often navigate complex inquiries about billing, service interruptions, and account management while maintaining a positive customer experience. One common challenge is handling emotionally charged situations, such as outage reports or billing disputes. Developing strong communication skills, patience, and a thorough understanding of SRP's policies and procedures can help manage these interactions effectively. Regular training, support from team leads, and collaboration with technical departments also enable representatives to resolve issues efficiently and maintain high customer satisfaction.
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Srp Customer Service Representative jobs near you
Infographic showing various Srp Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Sparkbit 360

Cincinnati, OH

$15.25 - $21/hr

Other

Posted 16 days ago

Job description

About the job Customer Service Representative (CSR)
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview:
We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency
Qualifications:
  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills
What We Offer:
  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)

Package Details

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