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Business Transformation Program Manager Jobs in Indiana

By leading transformational initiatives and aligning cross-functional teams, we drive operational ... achieve business objectives * Lead and manage all phases of program and project execution ...

By leading transformational initiatives and aligning cross-functional teams, we drive operational ... achieve business objectives * Lead and manage all phases of program and project execution ...

By leading transformational initiatives and aligning cross-functional teams, we drive operational ... achieve business objectives * Lead and manage all phases of program and project execution ...

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Business Transformation Program Manager information

See Indiana salary details

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$55

How much do business transformation program manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for business transformation program manager in Indiana is $54.72, according to ZipRecruiter salary data. Most workers in this role earn between $54.57 and $54.81 per hour, depending on experience, location, and employer.

What is the difference between Business Transformation Program Manager vs Business Analyst?

AspectBusiness Transformation Program ManagerBusiness Analyst
Primary FocusOversees large-scale transformation initiatives, aligning strategic goals with executionAnalyzes business processes, gathers requirements, and supports project implementation
Required CredentialsProject management certifications (PMP), business or management degreesBusiness analysis certifications (CBAP, CCBA), relevant degrees
Work EnvironmentStrategic, cross-functional teams, executive-level collaborationOperational teams, project teams, stakeholder engagement
Industry UsageCommon in large corporations undergoing transformationWidely used across industries for process improvement

The Business Transformation Program Manager focuses on leading and managing large-scale change initiatives, while the Business Analyst concentrates on analyzing and improving specific business processes. Both roles require strong communication skills and relevant certifications, but their scope and responsibilities differ significantly.

What does a business transformation program manager do?

A business transformation program manager oversees large-scale initiatives to improve organizational processes, technology, and culture. They coordinate cross-functional teams, develop project plans, and ensure successful implementation of change strategies to achieve business goals.

What are popular job titles related to Business Transformation Program Manager jobs in Indiana?

For Business Transformation Program Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Business Transformation Program Manager jobs in Indiana look for?

The top searched job categories for Business Transformation Program Manager jobs in Indiana are:

What cities in Indiana are hiring for Business Transformation Program Manager jobs?

Cities in Indiana with the most Business Transformation Program Manager job openings:

SVP, Business Transformation

Merchants Bancorp

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Type
Full-time
Description
As SVP, Business Transformation, you will own the technology and operational evolution of Merchants Capital (MCC)-translating market expectations into clear workflows, data products, and measurable outcomes. Reporting to the Chief Operating Officer, you will lead transformation across all MCC teams, serving as the bridge between our operational groups and our technology capabilities. This is not a technology delivery role; it is a business leadership position for someone fluent in data, AI, and process design.
You will define the Target Operating Model and KPIs that close the gap between our current capabilities and industry-leading standards. Merchants Capital has made significant investments in its data foundation-including a transformed enterprise data warehouse-and you will capitalize on that infrastructure to rapidly advance analytics, reporting, and agentic workflow capabilities across the enterprise.
If you thrive at the intersection of strategy and execution and want to shape the future of a top multifamily lender, we encourage you to apply today!
Requirements
  • Own the business transformation agenda across all MCC teams.
  • Define the Target Operating Model, workflow decisions, and KPIs at each level of the organization that make software and data deliver market-grade outcomes.
  • Translate operational needs into data products, dashboards, reporting packs, and automation-ready process designs, incorporating third-party data sources (Fannie Mae APIs, CoStar, REIS) where appropriate.
  • Build and manage a pipeline of high-ROI AI and agentic workflow opportunities-including exception management, covenant monitoring, portfolio surveillance, and reporting automation-and partner with Project Delivery/BI to execute. Design processes with AI enablement in mind, identifying where automation creates genuine leverage and where human judgment is irreplaceable.
  • Drive adoption and accountability across operating teams; lead cross-functional change management, training, and development in partnership with senior leadership.
  • Develop and communicate a competitive vision that enables the team to deliver value iteratively toward a cohesive end state, building organizational capacity for continuous improvement.
  • Apply rigorous ROI analysis to every initiative; present priorities, progress, and trade-offs clearly to the COO and senior leadership.
  • Build investor-grade reporting and portfolio surveillance capabilities that meet institutional investment manager standards.
  • Perform other duties as assigned.

Experience & Qualifications
  • 8+ years of progressive experience in CRE, agency multifamily lending, or investment management, with demonstrated ownership of business transformation, operating model design, or analytics initiatives.
  • Significant experience with agency multifamily programs (Fannie Mae DUS, Freddie Mac Optigo, FHA/HUD), including portfolio surveillance, asset management workflows, and GSE reporting requirements.
  • Track record of defining Target Operating Models and KPI frameworks-not just implementing software-and driving measurable outcomes.
  • Practical experience with AI, machine learning, or agentic workflow deployment; ability to identify and prioritize automation opportunities with clear ROI framing.
  • Strong data analytics orientation with experience designing data products, dashboards, and reporting packs; familiarity with third-party data sources (CoStar, REIS, GSE APIs) a plus.
  • Proven cross-functional change management skills in a lending, investment management, or professional services environment; ability to earn authority through credibility and domain expertise.
  • Exceptional communication skills; ability to present complex trade-offs and transformation strategies to senior executives and operating teams.
  • Bachelor's degree required; advanced degree in finance, real estate, or business administration preferred. Experience at a top agency lender, GSE, or CRE investment manager is a strong plus.

Our Benefits
Merchants offers a comprehensive package of benefits for eligible employees, including, but not limited to: 401(k) employer contributions; employee stock ownership plan (ESOP); medical, dental and vision insurance; various types of leaves of absence, including paid time off, paid holidays, paid leave as provided under state and local paid leave laws, and short-term and long-term disability; health savings accounts (HSAs), flexible spending accounts (FSAs), dependent care and commuter reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; telehealth, optional ancillary insurance policies, education assistance, and an employee assistance program. Eligibility for benefits is governed by the applicable plan documents and policies.
About Merchants Capital
With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank's balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.