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Business Systems Support Analyst Jobs (NOW HIRING)

RIDE Mobility

Business Systems Analyst

Pasadena, CA · On-site

System integrations Data flows Process automation Support platforms such as: Microsoft Dynamics 365 ... Business Analysis, or Systems Implementation Proven experience leading enterprise system ...

Thomas Interiors

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Business Systems Analyst

Wheaton, IL · On-site

$65K - $85K/yr

This role will support projects related to business systems, workflow optimization, process ... Analyze business processes and identify opportunities to improve efficiency, scalability, reporting ...

WorkNovas LLC

Business Systems Analyst

Sacramento, CA · On-site

Support project planning, implementation, testing (functional, regression, UAT), and releases ... Business Systems Analyst or similar role. * Experience with low-code platforms, SQL, and data ...

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Business Systems Support Analyst information

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$19

$49

$76

How much do business systems support analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for business systems support analyst in the United States is $49.50, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $58.65 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

Business Systems Support Analysts typically do not earn $3,000 a day; such high daily rates are more common in specialized consulting, executive roles, or freelance IT contractors with advanced skills and certifications. High-paying roles often require extensive experience, niche expertise, or working on short-term projects for large organizations.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can command higher wages, especially in cybersecurity-focused environments. Overall, it is considered a well-paying role within the cybersecurity field.

What does a business support analyst do?

A Business Systems Support Analyst is responsible for maintaining and troubleshooting an organization’s IT systems and software applications. They analyze user needs, resolve technical issues, and ensure system functionality, often using tools like ticketing systems and diagnostic software. Strong communication skills and knowledge of business processes are essential for effective support and system improvements.

What is the difference between Business Systems Support Analyst vs Business Analyst?

AspectBusiness Systems Support AnalystBusiness Analyst
Primary FocusMaintaining and troubleshooting business systems and softwareAnalyzing business needs and defining solutions
Required SkillsTechnical knowledge, system support, troubleshootingProcess analysis, requirements gathering, communication
Work EnvironmentIT support teams, technical departmentsBusiness units, project teams
CertificationsIT support certifications, systems-specific trainingBusiness analysis certifications (CBAP, CCBA)

While both roles support business operations, the Business Systems Support Analyst primarily focuses on maintaining and troubleshooting existing systems, whereas the Business Analyst concentrates on analyzing business needs and defining new solutions. Understanding these differences helps employers and candidates align expectations and skills for each role.

What does a business systems analyst do?

A business systems support analyst evaluates and improves an organization’s technology systems to meet business needs. They analyze workflows, troubleshoot system issues, and collaborate with IT and business teams to implement solutions, often using tools like SQL, Excel, or ERP systems. Strong problem-solving and communication skills are essential for this role.

What does a Business Systems Support Analyst do?

A Business Systems Support Analyst is responsible for maintaining and improving an organization's business systems and software applications. They work as a bridge between the technical IT team and business users, troubleshooting system issues, analyzing business needs, and recommending solutions to enhance workflows. Their duties often include system testing, user training, and documentation. By ensuring that business systems run smoothly and align with organizational goals, they help improve efficiency and productivity.

What are the key skills and qualifications needed to thrive as a Business Systems Support Analyst, and why are they important?

To thrive as a Business Systems Support Analyst, you need a solid understanding of business processes, data analysis, and IT troubleshooting, typically supported by a bachelor’s degree in information systems or a related field. Familiarity with enterprise resource planning (ERP) systems, SQL databases, and ticketing platforms like ServiceNow is commonly required, along with certifications such as ITIL or CompTIA A+. Strong analytical thinking, effective communication, and problem-solving skills help analysts bridge gaps between technical teams and business users. These skills ensure efficient system performance, user satisfaction, and alignment of technology solutions with organizational goals.

What are the typical challenges faced by a Business Systems Support Analyst when managing system upgrades or implementations?

Business Systems Support Analysts often encounter challenges such as coordinating between technical teams and business users to ensure smooth transitions during system upgrades or implementations. They must manage competing priorities, address user concerns, and troubleshoot unexpected issues that arise post-deployment. Successful analysts rely on clear communication, thorough documentation, and careful testing to minimize disruptions and meet organizational needs. Adaptability and proactive problem-solving are essential in navigating these complex, fast-paced projects.
More about Business Systems Support Analyst jobs
What states have the most Business Systems Support Analyst jobs? States with the most job openings for Business Systems Support Analyst jobs include:
What job categories do people searching Business Systems Support Analyst jobs look for? The top searched job categories for Business Systems Support Analyst jobs are:
Business Systems Support Analyst jobs near you
Infographic showing various Business Systems Support Analyst job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $102,956 per year, or $49.5 per hour.

Business Systems Analyst

RIDE Mobility

Pasadena, CA • On-site

Full-time

Posted 14 days ago

Job description

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
Pasadena, CA (Onsite) Full-time
Salary: 90K to 110K
About the Role
We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.
This role is best suited for someone who can bridge business and technical teams and has hands-on experience driving system implementations from design to go-live.
You will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency.
What You Will Do
Project & Delivery Ownership
Lead end-to-end delivery of enterprise systems projects (requirements → design → implementation → go-live → support)
Manage project scope, timeline, risks, dependencies, and stakeholder communication
Drive cross-functional alignment across business teams, IT, and external vendors
Proactively identify blockers and drive resolution
Business Analysis & Process Improvement
Gather and translate business requirements into:
Functional specifications
Process flows
User stories
Analyze and optimize end-to-end business processes across systems
Support solution design with a focus on scalability and operational efficiency
Systems & Technical Collaboration
Partner with engineering and data teams on:
System integrations
Data flows
Process automation
Support platforms such as:
Microsoft Dynamics 365 CRM
SAP ERP
Other enterprise and operational systems
Understand system architecture at a conceptual level (APIs, integrations, data models)
Implementation & Adoption
Support system testing (UAT), training, and go-live readiness
Drive user adoption and change management
Monitor post-launch performance and recommend improvements
Required Qualifications
Bachelor's degree in information systems, Computer Science, Business, Engineering, or related field
5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation
Proven experience leading enterprise system implementation projects end-to-end
Strong project management skills: Scope, timeline, risk, stakeholder management
Experience working across multiple business functions (Sales, Ops, Finance, Supply Chain, etc.)
Strong ability to translate business needs into system solutions
Excellent communication and cross-functional collaboration skills
Bilingual in English and Chinese (Mandarin)
Technical Expectations (Important)
Solid understanding of:
System integrations
Data flows
APIs (conceptual level; coding not required)
Experience working with technical teams on system enhancements and integrations
Preferred Qualifications
-Experience with:
  • Microsoft Dynamics 365 CRM
  • SAP ERP
  • Enterprise BPM

-Experience in manufacturing, automotive, or supply chain-driven environments
-Familiarity with Agile / Scrum or hybrid delivery models
-Experience working with external vendors or system integrators
-Basic knowledge of SQL, reporting, or BI tools
-PMP / Scrum certification is a plus
What Makes You Successful in This Role
• You can drive projects forward in complex, cross-functional environments
• You are comfortable working with both business stakeholders and technical teams
• You have hands-on experience delivering real system implementations, not just documentation
• You can balance big-picture thinking with execution detail
Why Join Us
You will play a key role in driving high-impact enterprise system initiatives that directly support business growth and operational efficiency. This is an opportunity to work on large-scale systems while influencing how technology supports the organization
RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

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