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Business Systems Support Analyst Jobs (NOW HIRING)

Manifest Solutions

System Support Analyst

Columbus, OH · On-site

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus ... systems and technology. * Identify research and resolve data, system and business integrity issues.

Certus Pest Inc

Business Systems Analyst

Tampa, FL · On-site

$105K - $120K/yr

Description Business Analyst - In office, Tampa FL Position Summary The Business Systems Analyst ... Supports reporting and analytics needs by gathering requirements, building or validating reports ...

Bullfrog Spas

Business Systems Analyst

Herriman, UT · On-site

Role Overview The Business Systems Analyst (BSA) partners with business stakeholders, development, and QA to ensure Bullfrog's systems support real business needs in a clear, reliable, and scalable ...

ultimus

Business Systems Analyst

Englewood, CO

SUMMARY The Business Systems Analyst is responsible for supporting and administering transfer agent system functions, with an emphasis on specific output or services. KEY ACCOUNTABILITIES SYSTEM ...

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Business Systems Support Analyst information

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$49

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How much do business systems support analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for business systems support analyst in the United States is $49.50, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $58.65 per hour, depending on experience, location, and employer.

What is the role of a business support analyst?

A Business Systems Support Analyst is responsible for maintaining and troubleshooting an organization’s business applications and systems. They analyze user needs, provide technical support, and ensure system functionality, often using tools like SQL, ERP, or CRM platforms. The role requires strong problem-solving skills and knowledge of IT and business processes.

What does a systems support analyst do?

A Business Systems Support Analyst is responsible for maintaining and troubleshooting an organization’s IT systems and software. They analyze system issues, provide technical support to users, and implement solutions to ensure system efficiency and security, often using tools like ticketing systems and diagnostic software. Strong problem-solving skills and knowledge of IT infrastructure are essential for this role.

What is the difference between Business Systems Support Analyst vs Business Analyst?

AspectBusiness Systems Support AnalystBusiness Analyst
Primary FocusMaintaining and troubleshooting business systems and softwareAnalyzing business needs and defining solutions
Required SkillsTechnical knowledge, system support, troubleshootingProcess analysis, requirements gathering, communication
Work EnvironmentIT support teams, technical departmentsBusiness units, project teams
CertificationsIT support certifications, systems-specific trainingBusiness analysis certifications (CBAP, CCBA)

While both roles support business operations, the Business Systems Support Analyst primarily focuses on maintaining and troubleshooting existing systems, whereas the Business Analyst concentrates on analyzing business needs and defining new solutions. Understanding these differences helps employers and candidates align expectations and skills for each role.

What does a business systems analyst do?

A business systems support analyst evaluates and improves an organization’s technology systems to meet business needs. They analyze workflows, troubleshoot system issues, and collaborate with stakeholders to implement solutions, often using tools like SQL, Excel, or ERP systems. Strong problem-solving and communication skills are essential for this role.

What does a Business Systems Support Analyst do?

A Business Systems Support Analyst is responsible for maintaining and improving an organization's business systems and software applications. They work as a bridge between the technical IT team and business users, troubleshooting system issues, analyzing business needs, and recommending solutions to enhance workflows. Their duties often include system testing, user training, and documentation. By ensuring that business systems run smoothly and align with organizational goals, they help improve efficiency and productivity.

What is a business systems support analyst?

A business systems support analyst is responsible for maintaining and troubleshooting an organization’s information systems and software applications. They analyze system issues, provide technical support, and often work with tools like SQL, ERP systems, or CRM platforms to ensure smooth business operations. Strong problem-solving skills and knowledge of IT infrastructure are essential for this role.

What are the key skills and qualifications needed to thrive as a Business Systems Support Analyst, and why are they important?

To thrive as a Business Systems Support Analyst, you need a solid understanding of business processes, data analysis, and IT troubleshooting, typically supported by a bachelor’s degree in information systems or a related field. Familiarity with enterprise resource planning (ERP) systems, SQL databases, and ticketing platforms like ServiceNow is commonly required, along with certifications such as ITIL or CompTIA A+. Strong analytical thinking, effective communication, and problem-solving skills help analysts bridge gaps between technical teams and business users. These skills ensure efficient system performance, user satisfaction, and alignment of technology solutions with organizational goals.

What are the typical challenges faced by a Business Systems Support Analyst when managing system upgrades or implementations?

Business Systems Support Analysts often encounter challenges such as coordinating between technical teams and business users to ensure smooth transitions during system upgrades or implementations. They must manage competing priorities, address user concerns, and troubleshoot unexpected issues that arise post-deployment. Successful analysts rely on clear communication, thorough documentation, and careful testing to minimize disruptions and meet organizational needs. Adaptability and proactive problem-solving are essential in navigating these complex, fast-paced projects.
More about Business Systems Support Analyst jobs
What states have the most Business Systems Support Analyst jobs? States with the most job openings for Business Systems Support Analyst jobs include:
What job categories do people searching Business Systems Support Analyst jobs look for? The top searched job categories for Business Systems Support Analyst jobs are:
Business Systems Support Analyst jobs near you
Infographic showing various Business Systems Support Analyst job openings in the United States as of June 2026, with employment types broken down into 58% Full Time, 39% Part Time, and 3% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $102,956 per year, or $49.5 per hour.
System Support Analyst

System Support Analyst

Manifest Solutions

Columbus, OH • On-site

Full-time

Posted 21 days ago

Job description

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.
  • Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.
  • Identify research and resolve data, system and business integrity issues.
  • Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.
  • Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions.
  • Gather and analyze data for use in business cases and cost justifications.

MINIMUM REQUIREMENTS:
  • Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.
  • Minimum of 4 years systems support related experience (in addition to any experience identified above).
  • SAP Ariba application (Business Network, Guided Buying, Guided Sourcing, and Supplier Lifecycle & Performance - SLP) functional support experience is a must.
  • Experience onboarding and enabling suppliers across the Ariba Network is a must.
  • Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
  • EDI support and supplier onboarding is preferred.
  • Ariba Network/EDI to ERP integration support experience is preferred.
  • ServiceNow and Jira experience is a plus.

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