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How much do business process outsourcing jobs pay per year?

As of Jun 10, 2026, the average yearly pay for business process outsourcing in the United States is $84,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a Business Process Outsourcing job?

A Business Process Outsourcing (BPO) job involves handling specific business operations for a company through third-party service providers. These jobs can include customer service, technical support, data entry, finance, and human resources, among others. BPO employees work in call centers, back-office operations, or specialized service centers to improve efficiency and reduce costs for businesses. BPO roles require strong communication skills, problem-solving abilities, and adaptability. Many BPO jobs offer career growth opportunities and exposure to international business processes.

What are the typical career growth opportunities in a Business Process Outsourcing role?

Business Process Outsourcing offers a range of career advancement opportunities, often starting from entry-level positions such as customer service associate or process executive and progressing to team lead, supervisor, process manager, or even operations director. Performance, adaptability, and the willingness to learn new technologies or processes are key factors for promotion. Many organizations provide structured training programs and mentorship opportunities to support professional development. Additionally, working in BPO exposes you to diverse client industries, enhancing your skills and broadening your career prospects within and beyond the outsourcing sector.

What are the key skills and qualifications needed to thrive in the Business Process Outsourcing position, and why are they important?

To excel in Business Process Outsourcing (BPO), you need strong analytical skills, process improvement expertise, and relevant academic qualifications, typically in business administration or a related field. Familiarity with workflow management systems, CRM platforms, and quality assurance tools, along with certifications like Six Sigma or Lean, is advantageous. Excellent communication, problem-solving abilities, and effective teamwork are vital soft skills that set top performers apart. These competencies help ensure efficiency, client satisfaction, and smooth collaboration in a fast-paced, service-driven environment.

More about Business Process Outsourcing jobs
What cities are hiring for Business Process Outsourcing jobs? Cities with the most Business Process Outsourcing job openings:
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Business Process Outsourcing jobs near you
Infographic showing various Business Process Outsourcing job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,057 per year, or $40.4 per hour.
Senior - Business Process Outsourcing (50520)

Senior - Business Process Outsourcing (50520)

Citrin Cooperman

Los Angeles, CA • On-site, Remote

$70K - $125K/yr

Full-time

Posted 9 days ago

Job description

Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We're continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your professional development. At Citrin Cooperman, we offer competitive compensation and benefits and most importantly, the flexibility to manage your personal and professional life to focus on what matters most to you!
We are looking for a Business Process Outsourcing Senior to join our Advisory Department. As a Senior, you will be responsible for:
  • Plan and supervise assigned engagements
  • Acquire a working knowledge of the client's business
  • Review all workpapers
  • Review financial statements for accuracy and completeness, including note disclosures
  • Analyze balance sheet accounts and prepare reconciliations
  • Perform daily posting of cash transactions and ensure cash reconciliations are timely
  • Perform periodic internal audits on specific activity to ensure compliance with internal controls
  • Research and facilitate the resolution of issues arising during engagements
  • Interact with key client management to gather information, resolve problems and make recommendations for business and process improvements.
  • Active involvement in professional development of staff
  • Prepare staff evaluations

  • Bachelor's Degree in Accounting is required
  • 3-4 years experience as senior accountant which include working in a BPO practice or working with an external accounting service provider.
  • Advanced computer skills and proficient knowledge of Microsoft Office programs with an emphasis on Excel
  • Dedicated to superior client service
  • Excellent project management, interpersonal, verbal and written skills
  • Supervise a number of engagements simultaneously
  • Possess an ability to multitask and complete engagements within time constraints and deadlines
  • Highly motivated self-starter and dependable

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