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Business Process Improvement Manager Jobs in Delaware

Kraft Heinz Company

Continuous Improvement Engineer

Dover, DE · On-site

$77K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A specialist in the field of Business Performance and Process Transformation. Knows how to apply ... Manage project stakeholders and project compliance with Good Manufacturing Practices (GMP), Food ...

Qnity

Continuous Improvement Engineer

Newark, DE

$77K - $103K/yr

... CMPT business located in Newark Delaware. This role will drive continuous and step-change ... Manage and lead Kaizen events for process improvement projects. Required Qualifications: * Bachelor ...

M&T Bank

Senior Business Data Consultant

Wilmington, DE · Hybrid

$123K - $206K/yr

... process improvement methodology and business process management techniques Proficient in pertinent project and presentation software Advanced SQL programming knowledge Experience with Alteryx AI ...

Essity

Process Engineer

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... business units that provide hygiene and health solutions to over a billion people every day ... Apply process improvement tools including statistical process control, process mapping, control ...

Clarios

Operational Excellence Leader (CI Manager)

Middletown, DE · On-site

$300K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... improvement initiatives while owning the site's High Performance Team (HPT) program. This role is ... Please let us know if you require accommodations during the interview process by emailing Special.

Qnity

Improvement Engineer - Poromerics

Newark, DE

$77K - $103K/yr

Business Owner Mindset/Financial Acumen: * Learn and apply continuous improvement, value creation ... Sets up metrics and management systems to ensure activities deliver the results they were chartered ...

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Showing results 21-40

All JobsBusiness Process Improvement JobsBusiness Process Improvement Manager JobsBusiness Process Improvement Manager Jobs in Delaware

Business Process Improvement Manager information

See Delaware salary details

$58.5K

$126K

$182.2K

How much do business process improvement manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for business process improvement manager in Delaware is $126,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,100.00 and $155,600.00 per year, depending on experience, location, and employer.

What is the difference between Business Process Improvement Manager vs Business Analyst?

AspectBusiness Process Improvement ManagerBusiness Analyst
Primary FocusOptimizing and redesigning processes to improve efficiencyAnalyzing business needs and defining requirements for solutions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or similar certifications
Work EnvironmentCross-departmental, strategic projectsProject teams, stakeholder meetings, documentation
Industry UsageManufacturing, healthcare, finance, and moreIT, finance, consulting, and other sectors

While both roles aim to improve business operations, the Business Process Improvement Manager focuses on redesigning processes for efficiency, often leading strategic initiatives. The Business Analyst concentrates on gathering requirements and analyzing needs to support project development. Both roles require analytical skills and relevant certifications, but their scope and daily tasks differ.

What are the key skills and qualifications needed to thrive as a business process improvement manager?

To thrive as a Business Process Improvement Manager, you need expertise in process analysis, project management, and a background in business or operations, often supported by a relevant degree. Familiarity with Lean, Six Sigma methodologies, and business process management (BPM) tools, along with certifications such as Lean Six Sigma Green or Black Belt, is highly valuable. Strong communication, leadership, and change management skills help drive cross-functional collaboration and facilitate organizational change. These skills are crucial for identifying inefficiencies, implementing effective solutions, and ensuring sustained operational improvements.

What does a business process improvement manager do?

A Business Process Improvement Manager is responsible for analyzing, designing, and implementing strategies to enhance the efficiency and effectiveness of a company's processes. They work with various departments to identify areas where improvements can be made, streamline workflows, and reduce costs. Their goal is to optimize business operations, boost productivity, and ensure that processes align with organizational objectives. They often use methodologies like Lean, Six Sigma, and continuous improvement to achieve these results.

How does a business process improvement manager typically work with cross-functional teams to implement process changes?

Business Process Improvement Managers frequently collaborate with cross-functional teams to identify inefficiencies and drive process enhancements. This involves facilitating workshops, gathering input from various departments, and ensuring alignment with organizational goals. Strong communication and negotiation skills are essential, as managers must balance differing priorities and secure buy-in for proposed changes. They also monitor progress and provide support throughout implementation, making adaptability and stakeholder management critical aspects of the role.

What are the most commonly searched types of Business Process Improvement jobs in Delaware?

The most popular types of Business Process Improvement jobs in Delaware are:

What are popular job titles related to Business Process Improvement Manager jobs in Delaware?

For Business Process Improvement Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Business Process Improvement Manager jobs in Delaware look for?

The top searched job categories for Business Process Improvement Manager jobs in Delaware are:

Business Process Improvement Manager jobs near you
Infographic showing various Business Process Improvement Manager job openings in Delaware as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $126,002 per year, or $60.6 per hour.

Manager, Quality Improvement (Surgical Services)

Nemours Children's Health

Wilmington, DE • On-site

Full-time

Re-posted 19 days ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers

Job description


Nemours Children's Health is seeking a Manager, Quality Improvement (Surgical Services) to join our team in Wilmington, Delaware.
The Manager, Quality Improvement - Surgical Services provides operational leadership for all quality improvement (QI), patient safety, and performance improvement activities within the Department of Surgery. Leads and executes the administrative, strategic, and clinical direction of the Surgical Quality and Patient Safety Program in collaboration with the Medical Director of Surgical Quality and Safety. Reporting to the Director of Quality and in conjunction with the CQSO, this role oversees the day-to-day management of surgical quality infrastructure, ensures alignment with enterprise quality and safety priorities, and partners with surgical, anesthesia, nursing, and operational leaders to improve outcomes across the surgical continuum of care.
This role serves as the primary point of accountability for departmental surgical quality work, translating strategic priorities into executable improvement initiatives, ensuring methodological rigor, and supporting sustainment of gains. The Manager supervises surgical Quality Improvement Specialists and Safety Quality Specialists, in addition to also supporting improvement initiatives to prioritize and coordinate new initiatives promoting optimal care of the surgical patient, and enables multidisciplinary teams to achieve measurable, data-driven improvements.
Surgical Quality Oversight:
  • In partnership with the Medical Director of Surgical Quality and Safety oversees the Department of Surgery's quality improvement portfolio, ensuring alignment with organizational goals and national standards; prioritize initiatives, monitor progress, and drive performance improvement strategies to optimize surgical outcomes and patient safety.

Quality Improvement Program Management:
  • Works alongside a team of clinical experts to formulate, drive, and lead projects (from idea inception through implementation and sustainment of results) using process improvement methodologies (e.g., Lean, Six Sigma, PDSA), project management strategies, facilitation, and change management to achieve improvements in operational and/or clinical outcomes.
  • Oversee the planning, execution, monitoring, and sustainment of multidisciplinary surgical QI initiatives.
  • Ensure consistent application of improvement methodologies.
  • Support identification and prioritization of improvement opportunities using data analysis, safety events, audits, patient feedback, and frontline input.

Data, Measurement, and Reporting:
  • Collaborate with analytics, registry teams, and clinical leaders to define meaningful measures and monitor outcomes and process reliability. Supervises the creation of dashboards and collection, coding, validation, and analysis of data used to guide performance improvement activities
  • Ensure timely review, interpretation, and dissemination of surgical quality data, including dashboards, scorecards, and external benchmark reports.
  • Prepare and present concise, actionable reports for surgical leadership, quality councils, and governance committees.

Staff Leadership and Development:
  • Provide direct supervision, coaching, and performance management for surgical quality improvement staff.
  • Build quality improvement capability within the Department of Surgery by mentoring clinicians and operational leaders in improvement science and change management.
  • Promote a culture of psychological safety, accountability, and continuous learning.

Collaboration and Representation:
  • Serve as a key partner to surgeons, nursing leaders, perioperative services, and administrative stakeholders.
  • Facilitate effective multidisciplinary collaboration across service lines and care settings.
  • Represent the Department of Surgery in organizational quality, safety, and performance improvement forums as assigned.

Patient Safety:
  • Monitor implementation and effectiveness of action plans to ensure sustained improvement.
  • Identifies trends and sentinel events; and assists with outlining corrective action plans, which includes preparation and implementation of clinical protocols and practice-management guidelines in conjunction with senior leadership.

Job Requirements
  • Bachelor's degree in healthcare, nursing, public health, quality, or a related field required. Master's degree in healthcare administration, nursing, public health, quality, or a related field strongly preferred.
  • Minimum of 7 (seven) years professional quality or improvement experience required; 10+ years experience preferred.
  • Progressive experience in healthcare quality improvement, patient safety, or performance improvement required.
  • Demonstrated experience leading multidisciplinary improvement initiatives in a complex healthcare environment required.
  • Strong knowledge of quality improvement methodologies, data analysis, and change management required.
  • CPHQ required upon hire. LSSGB preferred.
  • Experience supervising or mentoring quality improvement professionals preferred.
  • Pediatric clinical and/or experience in surgical, perioperative, or procedural care settings preferred.

#LI-EP1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936

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