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Business Operations Program Manager Jobs in Seattle, WA

Blue Origin

Director, Program Operations

Seattle, WA · On-site

The Director of Operations Program Management forTeraWavewill own the operational execution and ... management frameworks * Master's degree in Engineering, Operations, or Business Base Pay Range for:

Prelim

Business Operations Lead

Seattle, WA · Remote

$170K - $180K/yr

Titles you might have held include ops manager, business operations, chief of staff, program manager, or a senior role at a consulting firm. The title matters less than whether you were the person ...

Spruce Infotech

Program Manager

Seattle, WA · On-site

Program manager The ideal candidate will be a self starter with deep knowledge of business analysis ... Motivate and influence business, operational and technical teams to ensure that best practices are ...

Aquent

Business Program Manager

Redmond, WA · On-site +1

$62 - $67/hr

Committed to operational excellence and strategic growth, this company is looking for exceptional ... Manage and support the rhythm of business for leadership teams, including staff meetings and all ...

Strong Tower Consulting

Program Manager

Redmond, WA

$70/hr

We are looking for Program Manager to support Business Operations for a team at a Fortune 500 firm. The ideal candidate must be a team player with a background in Finance/Accounting and Operations ...

McKinstry

Business Operations Analyst

Seattle, WA · On-site +1

$28 - $45/hr

The Opportunity with McKinstry McKinstry is looking to add a Business Operations Analyst to our ... Proven leadership abilities and program/project management experience required. * Advanced business ...

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All JobsBusiness Operations Program JobsBusiness Operations Program Manager JobsBusiness Operations Program Manager Jobs in Seattle, WA

Business Operations Program Manager information

See Seattle, WA salary details

$40.4K

$101.9K

$177.6K

How much do business operations program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for business operations program manager in Seattle, WA is $101,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $124,700.00 per year, depending on experience, location, and employer.

What is the difference between Business Operations Program Manager vs Business Analyst?

AspectBusiness Operations Program ManagerBusiness Analyst
Required CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, requirements gathering
Employer & Industry UsageCorporate, tech, finance sectors focusing on operations and projectsBusiness consulting, IT, finance, and corporate sectors

The Business Operations Program Manager focuses on managing large-scale projects and strategic initiatives within organizations, overseeing cross-functional teams. In contrast, a Business Analyst primarily analyzes business processes, gathers requirements, and supports project implementation. While both roles require strong analytical skills and stakeholder communication, the Program Manager emphasizes project leadership, whereas the Business Analyst concentrates on detailed analysis and documentation.

How does a business operations program manager typically collaborate with cross-functional teams to drive project success?

Business Operations Program Managers frequently serve as a bridge between departments such as finance, marketing, product, and IT. They coordinate with stakeholders to align project goals, manage timelines, and resolve roadblocks, ensuring that everyone is working towards shared objectives. Regular meetings, progress updates, and clear communication are essential, and strong relationship-building skills help facilitate smooth collaboration. This cross-functional approach not only streamlines operations but also provides valuable exposure to different business areas, supporting professional growth.

What are the key skills and qualifications needed to thrive as a business operations program manager?

To thrive as a Business Operations Program Manager, you need strong project management, analytical, and organizational skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Microsoft Project), data analysis platforms (such as Excel or Tableau), and often PMP or similar certifications is highly valuable. Exceptional communication, problem-solving abilities, and leadership are crucial soft skills to navigate cross-functional teams and drive operational efficiencies. These capabilities ensure effective program delivery, streamlined operations, and alignment with organizational goals.

What does a business operations program manager do?

A Business Operations Program Manager oversees and coordinates various projects and processes that ensure a company's operations run smoothly and efficiently. They are responsible for planning, implementing, and optimizing programs that align with business goals, often working cross-functionally with multiple departments. Their tasks may include process improvement, project management, data analysis, and resource allocation. They play a vital role in identifying operational challenges, developing solutions, and ensuring successful program execution within budget and timeline constraints.
What are popular job titles related to Business Operations Program Manager jobs in Seattle, WA? For Business Operations Program Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Business Operations Program Manager jobs in Seattle, WA look for? The top searched job categories for Business Operations Program Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Business Operations Program Manager jobs? Cities near Seattle, WA with the most Business Operations Program Manager job openings:
Business Operations Program Manager jobs near you
Infographic showing various Business Operations Program Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,933 per year, or $49 per hour.

Senior Manager, Business Operations

Holland America Group

Seattle, WA • On-site

Full-time

Medical, Retirement

Posted 27 days ago

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description


Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
The Sr. Manager, Business Operations is accountable for leading the business product strategy, roadmap, governance, and operational execution model for POLAR and AI Innovation, while also leading the PMO and business operations capabilities required to deliver Commercial Product Strategy & Operations priorities. POLAR is the multi-brand booking engine responsible for $9B annual revenue. This role owns the multi-year POLAR roadmap and strategy, translates business priorities into product capabilities and delivery plans, and establishes the operating mechanisms that ensure work is prioritized, funded, implemented, adopted, measured, and sustained across brands and functions. The Sr. Manager is the direct liaison between the commercial leaders and technical leaders representing POLAR commercial strategy. This person leads direct reports and cross-functional teams across product management, program/project management, business readiness, change management, and operational implementation for both Polar and AI Innovation. The role partners closely with IT, PMO, Revenue Management, Marketing, Sales, Contact Center, Shipboard, Finance, and executive stakeholders to connect product strategy to business outcomes, resolve complex and ambiguous problems, mature ways of working, and ensure POLAR investments deliver measurable commercial and operational value over the medium to long term.
Here's a summary of what Holland America Line is looking for. Is this you?
Responsibilities:
Product Management
  • Serve as the primary business-side product manager for POLAR, representing commercial users, brand stakeholders, and business priorities in product conversations.
  • Build deep understanding of POLAR use cases across booking inventory, pricing, promotions, payments, servicing, user workflows, reporting, and related commercial processes.
  • Engage regularly with business users and brand representatives to capture pain points, desired capabilities, operational constraints, and future-state needs.
  • Translate business strategies, user needs, and process challenges into clear problem statements, product opportunities, business requirements, acceptance criteria, and success measures.
  • Develop and maintain business context, use cases, and feature narratives that help IT and delivery teams understand the commercial value behind roadmap items.

Project Management & PMO
  • Lead complex, cross-functional programs and initiatives that require coordination across business teams, IT, vendors, PMO, operations, finance, and brand stakeholders.
  • Define project objectives, scope, milestones, dependencies, risks, decision points, resource needs, and success measures for POLAR and related Commercial Product Strategy & Operations work.
  • Manage the translation of roadmap priorities into executable delivery plans, ensuring requirements, testing, communications, business readiness, launch planning, and operational handoffs are integrated into the overall plan.
  • Provide senior-level program oversight, removing barriers, resolving escalations, and ensuring teams are aligned on priorities, timelines, tradeoffs, and accountabilities.
  • Build and mature PMO tools, templates, standards, reporting, portfolio dashboards, and delivery disciplines that enable more consistent execution across the function and across subordinate managers and professionals.

Governance & Portfolio Management
  • Establish, own, and continuously improve governance for POLAR, AI Innovation, and Commercial Product Strategy & Operations portfolio planning, intake, prioritization, decision-making, and value realization.
  • Partner with the PMO to evaluate, sequence, and prioritize work based on business value, strategic alignment, dependencies, capacity, risk, funding, and operational readiness.
  • Lead portfolio forums, operating rhythms, executive readouts, and cross-functional decision processes that provide transparency to tradeoffs, risks, milestones, and outcomes.
  • Develop business cases, KPI frameworks, benefits realization plans, and post-implementation measurement approaches that connect POLAR and related initiatives to revenue, cost, productivity, guest, trade, and team member outcomes.
  • Establish standards, policies, procedures, escalation paths, and portfolio controls that improve consistency, accountability, and quality of decision-making across multiple workstreams and stakeholder groups.

Leadership
  • Lead, coach, and develop direct reports responsible for product operations, project/program management, business analysis, implementation, and operational readiness activities.
  • Set objectives, priorities, work plans, performance expectations, and development plans for the team; delegate work through subordinate professionals while maintaining accountability for outcomes.
  • Build functional capability in product management, portfolio governance, PMO discipline, change management, implementation, KPI measurement, and business operations.
  • Influence senior leaders and cross-functional partners through clear recommendations, business cases, executive-level storytelling, data-driven insights, and balanced assessment of tradeoffs.
  • Model collaborative leadership across ambiguous, high-impact initiatives; develop talent, improve ways of working, and establish scalable practices that support long-term Commercial Product Strategy & Operations growth.

Knowledge & Skills:
  • Scope: Establishes operational objectives, product strategies, policies, procedures, work plans, and governance routines for POLAR Product and Business Operations. Manages activities across multiple disciplines, including product management, PMO, project delivery, change management, implementation, business readiness, KPI/value realization, and operational sustainment. Frequently manages through subordinate professionals and cross-functional leaders, with accountability for actions that have broad and far-reaching impact on Commercial Product Strategy & Operations and the broader business segment.
  • Problem solving: Works on issues where analysis of situations or data requires conceptual thinking, interpretation of business trends, understanding of technology dependencies, and evaluation of multiple variables across brands, functions, users, and operational processes. Problems are often ambiguous and not clearly defined. Implements and influences strategic direction, balances competing priorities, anticipates downstream impacts, and develops processes, tools, and operating models that contribute to the success of larger objectives and programs.
  • Impact: Makes decisions and recommendations that directly impact medium- to long-term business results, roadmap quality, portfolio prioritization, implementation effectiveness, operational adoption, and value realization. Erroneous decisions or failure to achieve results may result in critical delays, missed commercial opportunities, budget or resource inefficiencies, poor adoption, process disruption, or adverse effects on key business activities.
  • Leadership: Provides direct leadership, coaching, feedback, work direction, and development to a team of product, PMO, project, business operations, and implementation professionals. Sets priorities, delegates work, develops team capabilities, manages performance, and builds scalable practices and standards. Demonstrates strong executive presence, strategic thinking, change leadership, product management discipline, portfolio governance, and ability to operate effectively in a matrixed environment.

Essential/Minimum qualifications:
  • Bachelor's degree in Business Administration, Product Management, Technology Management, Operations, Project/Program Management, Finance, Marketing, or related field required; MBA or advanced degree preferred.
  • Demonstrated knowledge of product management, portfolio governance, PMO practices, business operations, process design, change management, and implementation planning.
  • Experience leading direct reports and building functional capability, team standards, operating rhythms, and performance expectations.
  • Strong business acumen with ability to connect product strategy, roadmap decisions, operational execution, and KPI/value realization to commercial outcomes.
  • Proven ability to influence senior stakeholders, lead through ambiguity, manage competing priorities, and communicate complex concepts through executive-ready narratives, business cases, and recommendations.

Essential Experience Required:
  • 8+ years of progressive experience in program management, product management, portfolio management, business operations, product operations, strategy execution, technology-enabled transformation, commercial systems delivery, or a related field.
  • Experience leading complex, cross-functional programs or portfolios across business and technology stakeholders in a matrixed, multi-brand, or enterprise environment.
  • Experience establishing or maturing PMO processes, governance models, prioritization frameworks, roadmap routines, executive reporting, RAID management, benefits tracking, and scalable ways of working.
  • Demonstrated experience preparing senior leadership materials, facilitating governance and decision forums, framing trade-offs, escalating risks, and driving accountability across multiple stakeholder groups.
  • Experience managing, coaching, mentoring, or providing work direction to project managers, program managers, analysts, or cross-functional project resources.
  • Experience with commercial, digital, booking, reservation, revenue, guest commerce, customer-facing systems, product delivery, AI, automation, analytics, or business transformation initiatives preferred.
  • Demonstrated ability to operate at both strategic and execution levels, including defining operating models and driving disciplined delivery against high-priority business outcomes.

Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time..
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week.
What You Can Expect
  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Base Salary Range: $110,200 to $148,800 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience uniquely.

Our Culture...Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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