Business Operations Program Manager Jobs in Tacoma, WA

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

Blue Origin is assembling the leadership team that will enable humanity's future in space. As Sr. Business Operations Program Manager (PM), Talent Acquisition, you will own the operating cadence, inspection mechanisms, and business insights that drive productivity, accountability, and hiring excellence across the Talent Acquisition organization.

This role serves as the single-threaded owner of TA's Rhythm of the Business (ROTB)-establishing, running, and continuously improving Weekly, Monthly, and Quarterly Business Reviews (WBRs, MBRs, QBRs), performance dashboards, and executive reporting. You will partner closely with TA leadership, Finance, Workforce Planning, HR, and Recruiting Operations to ensure leaders have timely, accurate, and actionable insights to make better decisions.

By deeply analyzing data, identifying trends and root causes, and translating insights into action, you will drive measurable improvements in recruiter productivity, hiring velocity, quality, and candidate experience. This role demands strong business acumen, comfort with ambiguity, and the ability to influence change across a complex, fast-moving organization.

Talent Acquisition Rhythm of the Business

• Design, implement, and own TA's end-to-end Rhythm of the Business, including WBRs, MBRs, QBRs, and Annual Operating Planning (AOP)

• Establish standardized cadences, templates, metrics, and narratives to drive consistency and clarity across TA

• Partner with TA leaders to ensure business reviews focus on inspection, accountability, and decision-making, not just reporting

Inspection Mechanisms & Performance Management

• Build and maintain inspection mechanisms that surface risks, bottlenecks, and opportunities across the hiring lifecycle

• Define performance indicators for recruiter productivity, pipeline health, time-to-fill, candidate experience, and hiring manager satisfaction

• Ensure metrics are clearly tied to outcomes, behaviors, and business impact

Data, Insights & Storytelling

• Dive deeply into TA data to identify trends, root causes, and leading indicators

• Translate complex data into clear, executive-ready insights and recommendations, lead action across the organization

• Partner with Analytics and TA Ops to ensure data integrity, automation, and scalability of reporting

Change Leadership & Continuous Improvement

• Drive action based on insights by partnering with functional leaders to define corrective actions, experiments, and improvements

• Track progress against commitments and follow through on outcomes

• Serve as a catalyst for continuous improvement, operational discipline, and a high-performance TA culture

Cross-Functional Partnership

• Partner closely with TA leadership, Finance, Data teams, HR, Tech, Operations, and Workforce Planning teams to drive synergy in operational excellence

• Align TA execution with broader company goals, headcount plans, and operational priorities

Minimum Qualifications:

• Bachelor's degree or equivalent in Business, Operations, Analytics, Human Resources, or a related field

• 7+ years of experience in business operations, program management, or analytics-driven roles within Talent Acquisition, HR, or a complex enterprise environment

• Demonstrated experience owning and operating Rhythm of the Business mechanisms (e.g., WBRs, MBRs, QBRs, operating reviews, executive reporting)

• Strong analytical skills with the ability to dive deep into data, identify trends and root causes, and translate insights into clear actions

• Experience defining and tracking operational KPIs tied to productivity, performance, and business outcomes

• Proven ability to influence cross-functional partners and senior leaders without direct authority

• Experience working in fast-paced, ambiguous environments with multiple stakeholders and competing priorities

• Excellent written and verbal communication skills, including experience presenting to executive audiences

Preferred Qualifications:

• Exceptional organizational, project management, and problem-solving skills.

• PMP, PgMP, or other senior-level program management certification.

• Demonstrates operational excellence and program management expertise.

• High level of discretion, integrity, and sensitivity to confidential information.

• Demonstrated ability to thrive in a fast-paced, dynamic environment.

• Possession of strong analytical skills with ability to create, measure, and scale the workflow for Talent Acquisition and Human Resources teams.

• Advanced proficiency with data and reporting tools (e.g., Excel/Sheets, SQL, Tableau, Power BI, Looker, or similar)

• Experience building inspection mechanisms and operating cadences from scratch, not just maintaining existing ones

• Strong business judgment and comfort making recommendations based on imperfect or incomplete data

• Experience driving change through data-backed narratives and accountability mechanisms

Compensation Range for:

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check

• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

• Stock Options for all regular employees (working at least 20 hours/week)

• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.