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Business Operations Program Manager Jobs in Roy, WA

Redwood

Operations Program Manager - Olympia

Olympia, WA · On-site

$80K/yr

Operations Program Manager Annual Salary : $80,168.40 J ob Status: Full Time Work Base: Olympia ... Ability to write reports, business correspondence, and procedure manuals. * Ability to calculate ...

Mystis Adult & Family Services

Program Manager

Tacoma, WA · On-site

$40 - $49/hr

The Program Manager will oversee intake operations, case management, care coordination, housing navigation, and program quality while supporting staff development, ensuring regulatory compliance, and ...

New

ValidaTek, Inc.

Program Manager

Tacoma, WA

$122K - $191K/yr

... business analysts, and technical stakeholders. * Ensure the program aligns with the DoD's IT policies and operations, adhering to DoD healthcare IT standards and security protocols. * Apply project ...

ValidaTek, Inc.

Program Manager

Tacoma, WA

$120K - $190K/hr

... business analysts, and technical stakeholders. * Ensure the program aligns with the DoD's IT policies and operations, adhering to DoD healthcare IT standards and security protocols. * Apply project ...

DCS Corporation

Senior Program Manager

Tacoma, WA · On-site

$125K - $126K/yr

MA/MS/MBA from an accredited college or university in Business, accounting, programming management, operations management, engineering with 10 years managing Government programs, 3 of which is in a ...

DCS CORPORATION

Senior Program Manager

WA · On-site

$125K - $126K/yr

MA/MS/MBA from an accredited college or university in Business, accounting, programming management, operations management, engineering with 10 years managing Government programs, 3 of which is in a ...

Seamar

Program Manager

Gig Harbor, WA

... operations and administrative matters), funding source requirements, and agency needs. Helps to ... Business or related fields. Five (5) years of management or work experience in a supervisory ...

Parks Tacoma

Capital Program Manager

Tacoma, WA · On-site

$110K - $151K/yr

This Business Unit manages a high volume of impactful park improvement projects within an ... Through these committees collaborate with operations and program staff on the systematic evaluation ...

New

Parks Tacoma

Capital Program Manager

Tacoma, WA · On-site

$110K - $151K/yr

This Business Unit manages a high volume of impactful park improvement projects within an ... Through these committees collaborate with operations and program staff on the systematic evaluation ...

New

Dcode

Program Manager- Army

Tacoma, WA · On-site

You will help operational commands identify needs, rapidly prototype solutions, and transition ... The work blends program management, agile delivery, stakeholder facilitation, and technical fluency ...

Dcode

Program Manager- Army

Tacoma, WA · On-site

$98K - $130K/yr

You will help operational commands identify needs, rapidly prototype solutions, and transition ... The work blends program management, agile delivery, stakeholder facilitation, and technical fluency ...

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All JobsBusiness Operations Program JobsBusiness Operations Program Manager JobsBusiness Operations Program Manager Jobs in Roy, WA

Business Operations Program Manager information

See Roy, WA salary details

$39.1K

$98.5K

$171.6K

How much do business operations program manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for business operations program manager in Roy, WA is $98,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Business Operations Program Manager vs Business Analyst?

AspectBusiness Operations Program ManagerBusiness Analyst
Required CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, requirements gathering
Employer & Industry UsageCorporate, tech, finance sectors focusing on operations and projectsBusiness consulting, IT, finance, and corporate sectors

The Business Operations Program Manager focuses on managing large-scale projects and strategic initiatives within organizations, overseeing cross-functional teams. In contrast, a Business Analyst primarily analyzes business processes, gathers requirements, and supports project implementation. While both roles require strong analytical skills and stakeholder communication, the Program Manager emphasizes project leadership, whereas the Business Analyst concentrates on detailed analysis and documentation.

How does a Business Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Business Operations Program Managers frequently serve as a bridge between departments such as finance, marketing, product, and IT. They coordinate with stakeholders to align project goals, manage timelines, and resolve roadblocks, ensuring that everyone is working towards shared objectives. Regular meetings, progress updates, and clear communication are essential, and strong relationship-building skills help facilitate smooth collaboration. This cross-functional approach not only streamlines operations but also provides valuable exposure to different business areas, supporting professional growth.

Is a program manager a high paying job?

Business Operations Program Managers typically earn higher salaries compared to many other roles due to their strategic responsibilities, leadership, and cross-functional coordination. Compensation varies based on experience, industry, and location, but it is generally considered a well-paying position within organizations. Advanced skills in project management, stakeholder communication, and tools like MS Project or Jira can also influence salary levels.

What are the key skills and qualifications needed to thrive as a Business Operations Program Manager, and why are they important?

To thrive as a Business Operations Program Manager, you need strong project management, analytical, and organizational skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Microsoft Project), data analysis platforms (such as Excel or Tableau), and often PMP or similar certifications is highly valuable. Exceptional communication, problem-solving abilities, and leadership are crucial soft skills to navigate cross-functional teams and drive operational efficiencies. These capabilities ensure effective program delivery, streamlined operations, and alignment with organizational goals.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects within an organization to ensure they align with strategic goals. They develop processes, manage cross-functional teams, monitor progress, and optimize operational efficiency using tools like project management software. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What does a Business Operations Program Manager do?

A Business Operations Program Manager oversees and coordinates various projects and processes that ensure a company's operations run smoothly and efficiently. They are responsible for planning, implementing, and optimizing programs that align with business goals, often working cross-functionally with multiple departments. Their tasks may include process improvement, project management, data analysis, and resource allocation. They play a vital role in identifying operational challenges, developing solutions, and ensuring successful program execution within budget and timeline constraints.

What is the highest salary for an operations manager?

The highest salaries for a Business Operations Program Manager can reach over $150,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and level of responsibility, with senior roles or those in high-demand sectors often earning the most. Certifications like PMP or Six Sigma can also influence earning potential.

What is the salary of business operations program manager in Google?

The salary for a Business Operations Program Manager at Google typically ranges from $100,000 to $160,000 annually, depending on experience, location, and level. Compensation may also include bonuses, stock options, and benefits, reflecting industry standards for tech companies.
Business Operations Program Manager jobs near you
Infographic showing various Business Operations Program Manager job openings in Roy, WA as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,484 per year, or $47.3 per hour.
Operations Program Manager - Olympia

Operations Program Manager - Olympia

Redwood

Olympia, WA • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Operations Program Manager
Job Title : Operations Program Manager
Annual Salary : $80,168.40
Job Status: Full Time
Work Base: Olympia Washington
Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.
SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.
SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.
All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.
Benefits we Provide:
  • Medical, Vision and Dental Insurance
  • Voluntary Short-term and Long-term Disability
  • Employee Assistance Program (EAP)
  • Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
  • Accrued Paid Time Off
  • Unlimited Peer Referral Program
  • Working Advantage employee discount program
  • Health Savings Account (HSA)
  • Flexible Savings Account (FSA)
  • 401(K)
  • Capella University Discount

The Operations Program Manager serves as a key member of the Residential Services leadership team and acts as a primary support to Site Supervisors across multiple residential programs. This position is responsible for promoting operational consistency, accountability, leadership development, employee engagement, and quality service delivery.
The Operations Program Manager partners closely with Site Supervisors to provide coaching, mentorship, problem-solving support, staffing guidance, and compliance oversight. This role requires a highly organized, creative, flexible, and collaborative leader who can effectively balance operational needs, employee development, and person-centered service delivery.
The ideal candidate possesses strong communication skills, leadership experience, and a commitment to supporting individuals with intellectual and developmental disabilities while fostering a culture of accountability, consistency, innovation, and continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Site Supervisor Oversight
  • Provide direct coaching, mentorship, and operational support to Site Supervisors.
  • Promote consistency in program operations, documentation practices, communication standards, and staff performance expectations.
  • Conduct regular check-ins with Site Supervisors to identify barriers, provide guidance, and support problem resolution.
  • Assist Site Supervisors in developing action plans to address staffing, performance, compliance, and operational concerns.
  • Support leadership development and succession planning within residential programs.
  • Serve as a resource for conflict resolution and employee relations concerns.
  • Foster a culture of accountability, professionalism, and collaboration.

Staffing & Program Oversight
  • Collaborate with Site Supervisors to manage and review master schedules for efficiency and compliance.
  • Fill in and provide coverage for programs without assigned Site Supervisors or when Site Supervisors are out on leave.
  • Serve as a resource for managing and minimizing overtime, and coordinating peer coaching for new hires.
  • Assist in coordination of ISS funding utilization and reporting.
  • Provide on-call support and respond to program needs during staffing shortages or emergencies.
  • Review and organize On-Call notes for the Client Care Team. Communicates with Crisis On-Call managers to follow up on any concerns noted in the notes.
  • Serve as On call support as required.
  • Ensure all employees operate and or manage within fair labor practices, company policies/procedures and all applicable industry regulations.
  • Serve as a member of the agency's management team.
  • Other duties as assigned.

Recruitment & Onboarding
  • Partner with HR and leadership to recruit qualified candidates for DSP and Site Supervisor roles.
  • Lead onboarding for new staff, ensuring orientation is complete and aligned with organizational standards.
  • Track training milestones and coordinate required training within established timelines (30-day, 120-day benchmarks, etc.)
  • Work with the Training team to ensure that training is in compliance with staff within their branch.

Training & Development
  • Facilitate peer coaching for new employees and help develop a strong internal mentorship culture.
  • Support Site Supervisors with training implementation and monitoring staff development progress.
  • Conduct and or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse / neglect, documentation / data collection, emergency procedures and other areas as needed.
  • Promote continuous learning and act as a training liaison for state-mandated programs.
  • Administrative & Compliance Responsibilities
  • Review and ensure compliance with monthly payroll reports including staff hours and mileage.
  • Maintain strong working knowledge of Washington Administrative Codes (WACs), DSHS policies, and other regulatory standards.
  • Ensure residential programs are in compliance with all local, state, and federal regulations.
  • Participate in internal audits, external monitoring, and quality assurance activities.
  • Attends Client Care Team weekly.

Team & Client Support
  • Attend and contribute to team meetings, staffing discussions, and client planning meetings.
  • Communicate and coordinate with external agencies and community partners to support client services.
  • Model person-centered thinking and ensure clients are treated with dignity and respect at all times.
  • Actively promote client inclusion and empowerment within their homes and community.

MISSION, VISION, & VALUES ALIGNMENT
  • Model and Promote Organizational Values: Lead by example in demonstrating the organization's commitment to person-centered care, respect, dignity, and empowerment of all individuals served.
  • Advance the Mission: Actively contribute to creating inclusive communities where individuals with intellectual and developmental disabilities thrive by promoting meaningful engagement and full participation in home and community life.
  • Cultural Leadership: Foster a culture of compassion, professionalism, and accountability among team members.
  • Strategic Collaboration: Partner with internal and external stakeholders to further agency goals related to quality care, innovation, and continuous improvement.
  • Champion Person-Centered Practices: Ensure that individual goals, choices, and preferences are at the forefront of care planning and service delivery.

PREFERRED SKILLS
  • Ability to identify potential areas of compliance vulnerability and risk, assists in developing/implementing corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
  • Knowledge of EHR system (currently using Therap)
  • Experience with medications and medical information for vulnerable populations.
  • Ability to act as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
  • Ability to build great working relationships with employees and communicate effectively.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to calculate figures and amounts. Knowledge of computer spreadsheet programs, word processing software, and the ability to learn new programs effectively.

WORK ENVIRONMENT
  • Half of the work environment for this position is a fast paced work environment that requires multitasking, working under pressure, self directed and frequent interruptions.
  • Half of the work is done in the field, including driving to client's homes in multiple counties and cities.
  • Must be able to lift and/or transfer a minimum of 50 pounds.
  • Frequently required to talk and hear. Quiet to moderate noise level in work environment.
  • Often required to sit for long periods of time, use hands and fingers to handle documents.
  • While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats, and exhibit defiance, dishonesty, and assaultive behaviors.

EDUCATION AND/OR EXPERIENCE
  • Experience working with DDCS/RCS, policies and procedures and working with IDD clients
  • Two years specialized training emphasizing Social Services, at least three years' experience working within a business, social services, or educational setting.

LICENSING REQUIREMENTS:
  • Must pass a Washington State background check
  • Must have proper credentials per WAC to work in the capacity of a DSP
  • Must complete 40 Hours CORE Curriculum training and 32 hours of On the Job Training (OJT) / peer coaching within 120 days of hire or provide certificate for the core training and complete 32 hours of OJT
  • First Aid/CPR Certified (within 120 days of employment, training can be provided)
  • Blood Borne Pathogen (within 120 days of employment, training can be provided)
  • Need to complete Non-Violent Crisis Intervention training to obtain CPI Blue Card.
  • ONGOING ELIGIBILITY QUALIFICATIONS:
  • Complete and pass the background check screening upon hire and every two years thereafter, or as requested.
  • Maintain active NAR, CPR/First Aid, Nurse Delegation and other required certifications.
  • Complete a minimum of 12 hours of continuing education annually.

CORE COMPENTENCIES
  • Leadership and team-building
  • Adaptability and problem-solving
  • Clear and respectful communication
  • Advocacy and person-centered planning
  • Accountability and follow-through

SAILS Washington and Citizen Access Residential Resources are part of the Redwood Family Care Network family of companies. Operating in California, Washington, Arizona, and Nevada. Responsible, Compassionate & Trusted. Redwood Family Care Network's mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.

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