Business Operations Program Manager Jobs in Roy, WA

Description Facility Operations Program Manager (WMS BAND 2) Monday - Friday | 8AM - 5PM | HYBRID NOTE: The hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant's advantage to apply as early as possible. This position is eligible to telework one day a week after completing the first six (6) months of full-time, on-site work.

The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES' mission is to strengthen the business of government for a sustainable and just future. Learn more about DES.

The Buildings & Grounds Division (B&G) is responsible for the Capitol Campus and Department of Enterprise Services (DES) managed building operations, stewardship, and historic preservation. B&G provides service to over 42 agencies, maintains, operates and preserves the 486-acre state Capitol Campus in Olympia, including more than 31 buildings, 18 public monuments, over 6,000 parking stalls, four state parks, a 260-acre lake, and off-campus facilities in five counties which include Thurston, King, Cowlitz, Yakima, and Clark counties. B&G executes these responsibilities through the following service programs: Facilities Operations, Grounds Operations, Leadership and Admin, Maintenance & Repairs, Support Services (Custodial).

About the Opportunity: Ready to lead the team that keeps the Capitol Campus running smoothly. As our Facility Operations Program Manager, you'll step into the spotlight as the go-to expert for everything from property management to parking services, working right under the wing of our Deputy Assistant Director. You'll champion daily campus operations, steer a $10+ million budget, and guide an awesome team of 26 staff members (including five stellar divisional managers) to keep our spaces safe, reliable, and looking their best.

If you love big-picture strategic planning, collaborating with handy trade partners, and making a real difference in the lives of Washingtonians, we want you on our team. Duties Some of What You'll Enjoy Doing Includes: Provide strategic leadership and governance for the Facility Operations program, setting long-term operational standards and goals. Drive continuous improvement, workflow efficiency, and the modernization of operational technologies.

Serve as the division's subject matter expert while developing and updating standard operating procedures and policies. Lead workforce planning and development, directly managing five divisional managers across multiple service areas. Ensure strict compliance with state laws (RCWs and WACs), executive orders, labor agreements, and procurement policies.

Manage a $10 million operating budget, guiding resource forecasting, cost controls, and strategic investment decisions. Advance agency equity goals by leading the expansion of diverse spend initiatives and inclusive purchasing. Oversee preventive, predictive, and corrective maintenance programs to ensure asset reliability and capital alignment.

Direct emergency response, incident management, and business continuity planning for the program. Build and maintain strong, collaborative relationships with tenants, vendors, and divisional partners. Other duties as needed.

Qualifications Required Qualifications: Four (4) years of budget management experience with demonstrated understanding of public finance and accounting. Experience leading teams in public or large organizations to deliver complex programs and implement strategic business plans. Experience developing, recommending, and implementing organizational policies while analyzing trends to manage departmental programs.

Knowledge for planning and forecasting facility needs, managing procurement and supply, and using asset management software to support maintenance and portfolio oversight. Knowledge for administering contracts and applying real estate laws and practices to property and lease management. Competency in facilitating complex projects and dealing with multiple priorities under deadlines In addition to the requirements above, a candidate must possess one (1) of the following required qualification options.

OPTION 1 Seven (7) years of progressively responsible, related management experience supervising professionals in property management, real estate services, and/or design and construction field in a public agency or private sector company. OPTION 2 Three (3) years of experience in governmental facilities/program management or in a related field in private industry; AND Bachelor's degree in architecture, engineering, business, public administration, planning, property or land management, or an allied field. NOTE: Qualifying experience may substitute this education requirement, year-for-year.

Diversity Equity and Inclusion (DEI) Competencies Incumbents to this position must possess and demonstrate the following competencies: Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace. Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment. Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.

Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community. Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization. Preferred Qualifications: Working knowledge to: Manage public and historic properties in compliance with state, county, and local government regulations and preservation requirements.

Apply industry standards to handle facilities maintenance, financial planning, and long-term asset management. Collaborate closely with internal teams, trade partners, and planners while keeping organized project records for staff and the public. Supplemental Information How to Apply: Interested.

We would love to hear from you. Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed.

Be sure to complete the application fully to include a full work history and responses to the supplemental questions. Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position: A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position A current resume, detailing experience, and education A current list of at least three (3) professional references with current contact information Do not attach any documents that include photos or private information (social security number, year of birth, etc.). Please Note: By submitting these materials, you are indicating that all information is true and correct

The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the "duties summary" section of the online application.

Please do not refer to the resume for detail or your application may be disqualified. Background Check Notice: Prior to any new appointment into The Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Washington Fair Chance Act: We are committed to providing equitable access to employment opportunities. If a criminal background check is required for employment at an agency, it will occur only after a conditional offer of employment has been made and accepted. Applicants are not required to disclose criminal history during the hiring process prior to a conditional offer.

Criminal history will not automatically exclude an applicant from consideration and will be reviewed on an individual basis consistent with applicable law and the requirements of the position. Learn more about the Washington Fair Chance Act: Washington Fair Chance act guide. Opportunity for All: The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization. Contact Information: For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at jobs@des.wa.gov

Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. Follow DES on LinkedIn, Twitter and Facebook | Subscribe to DES job alerts