Business Operations Manager Jobs in Silver Spring, MD

We are seeking a Manager, Business Operations, Analytics & Contracting to support the Rooms Distribution team through business analytics, contract administration, reporting, and operational project management. This role serves as a key business partner, delivering actionable insights, managing contracting processes, developing executive-level reporting, and leading initiatives that improve operational efficiency, strengthen decision-making, and support the successful execution of the team’s strategic objectives.

This position plays a critical role in enabling strategic decision-making through advanced analytics, executive-level reporting, business performance monitoring, and the development of compelling presentations for senior leadership. The Manager will ensure the accuracy, integrity, and effectiveness of key data, reporting, and contracting processes that support the team's objectives.

Working closely with Distribution leadership and cross-functional partners, the Manager will support sourcing and contracting initiatives, identify opportunities for process improvement, and deliver actionable recommendations that drive business results. The ideal candidate combines strong analytical capabilities with exceptional attention to detail and the ability to translate complex information into clear, meaningful insights for a variety of stakeholders.

As a key member of the Rooms Distribution team, this role will help strengthen organizational reporting and analytical capabilities, support contract lifecycle management, and contribute to the successful execution of strategic and operational priorities

• Analyze sales, sourcing, and performance data for the Amenities, Textiles, and OS&E teams.
• Develop and maintain reports, dashboards, and scorecards for Rooms Distribution categories and supplier partners.
• Perform ad hoc analyses to support strategic decision-making and business planning.
• Track productivity metrics and measure the effectiveness of team initiatives.
• Develop executive-level presentations, business reviews, and analytical summaries that communicate key findings and recommendations.
• Support leadership, customer, supplier, and board presentations as needed.
• Ensure the accuracy and integrity of reporting, data, and analytical outputs.

• Support cross-functional projects and initiatives that advance Rooms Distribution objectives.
• Provide analytical support for strategic projects, sourcing activities, and business priorities.
• Assist with RFP analysis, supplier evaluations, financial modeling, and proposal assessments.
• Coordinate project deliverables, timelines, and stakeholder communications.
• Partner with internal stakeholders to support reporting needs, data requests, and operational priorities.
• Collaborate with Distribution, Sourcing, Finance, Legal, and Operations teams to drive alignment and execution.

• Serve as the primary administrator for contract management systems, tools, and reporting.
• Manage contract setup, maintenance, tracking, and lifecycle administration.
• Maintain contract records, documentation, workflows, and data governance standards.
• Ensure contract information remains accurate, current, and accessible.
• Prepare contract analyses, summaries, and reporting for leadership review.
• Identify and implement process improvements that enhance operational efficiency, data quality, and reporting capabilities.
• Partner with Legal, Procurement, Finance, and business stakeholders to support contract execution and compliance.

• 5–10 years of experience in business analytics, procurement, supply chain, contracting, finance, business operations, management consulting, or related disciplines.
• Experience supporting executive leadership through reporting, analytics, and strategic recommendations preferred.

• Bachelor's degree in Business, Supply Chain, Finance, Economics, Data Analytics, Information Systems, or a related field.
• Advanced analytical or business intelligence training/certifications preferred.

• Up to 10-15%, all modes of transportation
• Travel to: Corporate meetings, distributor meetings, trade shows

• BENEFITS:Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
• For more information about Aramark benefits, click here Aramark Careers - Benefits &Compensation.

COMPENSATION: The salary range for this position is $70,000-$100,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.