ZipRecruiter

Log In

1

Business Operation Manager Jobs in Silver Spring, MD

Range

Business Operations Manager

Mclean, VA · On-site

About the role Range is seeking a Business Operations Manager to help execute the company's most important cross-functional initiatives as we scale. You'll drive key work streams across the company ...

next page

Showing results 1-20

All JobsBusiness Operation JobsBusiness Operation Manager JobsBusiness Operation Manager Jobs in Silver Spring, MD

Business Operation Manager information

See Silver Spring, MD salary details

$36.7K

$92.5K

$161.3K

How much do business operation manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for business operation manager in Silver Spring, MD is $92,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a business operation manager?

Business Operation Managers are professionals responsible for overseeing the daily operations of a company or organization. They ensure that business processes run smoothly, efficiently, and effectively, often focusing on improving productivity and reducing costs. Their duties typically include managing teams, developing operational strategies, analyzing performance data, and coordinating between departments to achieve organizational goals. Business Operation Managers play a crucial role in helping businesses stay competitive and responsive to market changes.

What are the key skills and qualifications needed to thrive as a business operation manager?

To thrive as a Business Operation Manager, you need strong analytical skills, organizational abilities, and a background in business administration or a related field, often supported by a bachelor's degree or higher. Proficiency with project management tools, enterprise resource planning (ERP) systems, and data analysis software is commonly required. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and coordinate cross-functional initiatives. These skills and qualities are vital for optimizing processes, ensuring operational efficiency, and driving organizational success.

How does a business operation manager typically collaborate with other departments to improve organizational efficiency?

Business Operation Managers regularly work cross-functionally with teams such as finance, human resources, IT, and sales to streamline processes and implement best practices. They often lead meetings to understand departmental needs, identify operational bottlenecks, and develop actionable solutions. Strong communication and project management skills are crucial, as the role involves aligning various teams toward common goals and ensuring new initiatives are adopted smoothly across the organization.

What is the difference between Business Operation Manager vs Business Analyst?

AspectBusiness Operation ManagerBusiness Analyst
Required CredentialsBachelor's degree in Business, Management, or related field; often some experience in operationsBachelor's degree in Business, Finance, or related field; certifications like CBAP are common
Work EnvironmentOversees daily operations, manages teams, and implements processes within organizationsAnalyzes business needs, gathers requirements, and recommends solutions to improve processes
Employer & Industry UsageUsed across industries for operational oversight and process managementCommon in consulting, finance, and tech sectors for project and process analysis

The Business Operation Manager focuses on managing daily operations and team leadership, while the Business Analyst concentrates on analyzing business processes and recommending improvements. Both roles require strong communication and analytical skills but serve different functions within an organization.

How much is a business operation manager paid?

The average salary for a Business Operation Manager varies by location and experience but typically ranges from $70,000 to $120,000 annually. Salaries can be higher in large companies or for those with specialized skills in project management or data analysis.

Is a business operation manager a high paying job?

Business operation managers typically earn above-average salaries, with compensation varying based on industry, experience, and location. They often hold leadership responsibilities and require skills in strategic planning, process improvement, and data analysis. In many regions, this role offers competitive pay compared to other managerial positions.

What are the most commonly searched types of Business Operation jobs in Silver Spring, MD?

The most popular types of Business Operation jobs in Silver Spring, MD are:

What are popular job titles related to Business Operation Manager jobs in Silver Spring, MD?

For Business Operation Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Business Operation Manager jobs in Silver Spring, MD look for?

The top searched job categories for Business Operation Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Business Operation Manager jobs?

Cities near Silver Spring, MD with the most Business Operation Manager job openings:

Business Operation Manager jobs near you
Infographic showing various Business Operation Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,543 per year, or $44.5 per hour.

Business Operations Manager

Silver Spring, MD • On-site

American Nurses Association ANA
See more jobs at American Nurses Association ANAexternal

$75K - $94K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Career Title: Business Operations Manager

Department: Education and Resources


Salary: Competitive salary commensurate with experience

FLSA: Exempt

Note: Union dues are 1.44% of bi-weekly pay


Career Summary:


The American Nurses Enterprise (ANE) is seeking a Business Operations Manager, to support highly skilled, and high-performing teams across the Education and Resources department.


As a business Operations Manager in the Education & Resources department you will be a cross-functional manager responsible for overseeing and optimizing the operational execution of education programs, sales-supported products and services, and customer-facing initiatives across the American Nurses Enterprise (ANE). You will serve as a critical connection among the sales, content development, product management, finance, marketing, legal, and IT functions. You will provide direct service to customers and other external stakeholders to ensure operational excellence, accurate reporting, compliant processes, and high-quality user experience.


As Business Operations Manager, you will manage end-to-end operational workflows including program logistics, sales operations support, reporting, invoicing, contracting coordination, system administration, and continuous process improvement to support enterprise goals related to relevance, reach, customer satisfaction, and revenue. You must be adept at communicating through managing-up, managing managers’ expectations, and keeping one or more steps ahead of what’s needed.


Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive.


We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

What You Will Do:


Operations Management & Support

  • Manage the administrative processes related to the coordination, development, planning, implementation, delivery, and evaluation of educational products and services to B2B and B2C customers. This includes, but is not limited to:
  • Manage relationships with independent contractors, to include coordinating contracts and schedules, processing invoices, providing systems access and training.
  • Own the workshop execution process for both in-person and virtual workshops, including processing course requests and contracts, workshop build in multiple systems, registration management, and logistical coordination. Support independent contractors, workshop hosts and ANE staff before, during, and after delivery.
  • Coordinate or lead, when necessary, the documentation, enhancement, and update of business processes and work instructions to increase efficiency, accuracy, and excellence. Deliverables may take the form of documents, new communication channels, or development of automated workflows.
  • Organizing and maintaining files and other information for access by multiple teams, minimizing duplication.
  • Collaborating with team members to manage data and reports as needed to support activities.
  • Oversee routine program logistics, including timelines, documentation, system setup, reporting, and coordination with internal teams and external subject matter experts.
  • Serve as back-up staff, when needed, for product management, LMS administration, and sales relationship management, to prevent gaps in service for course builds, customer care, and other activities related to the delivery of educational products and services.


Customer Care & Sales Support

  • Direct customer-facing experience is a must, and any project management experience is a strong plus.
  • Serve as the lead point of contact for the sales inbox and response. Provide tier 2 customer support and resolution for escalations regarding issues like payments, refunds, and enrollments.
  • Must develop and maintain knowledge of Education & Resources products, services, and activities as well as Enterprise-wide to resolve customer issues as quickly as possible.
  • Support the sales and relationship team, with delivery of client engagements and bulk sales including contract coordination, invoicing, discount codes, enrollment tracking, billing, and customer support.
  • Enter, track, and manage customer contacts and contracts using approved contracting and customer relationship management (CRM) systems in accordance with standard operating processes and work instructions.
  • Support development of prospecting lists from the CRM, event lead generation and ANE data systems.
  • Generate invoices, support payment collection, assist with billing reconciliation, and coordinate with Finance and Accounting as needed.
  • Produce and maintain accurate operational, enrollment, and revenue reports (actuals and forecasts) for internal leadership and external clients.
  • Communicate professionally on behalf of the ANE to support lead qualification, customer needs assessment, renewals, upgrades, and follow-on opportunities, as appropriate.


Cross-Functional Collaboration

  • Use and interpret data across learning management systems (LMS), CRM platforms, eCommerce platforms, and other systems.
  • Create, manage, and analyze operational, financial, and performance reports to support informed decision-making and identify insights.
  • Identify operational risks, delays, or inefficiencies and recommend data-informed solutions for implementation at the team and department levels. Develop and manage project plans for implementation solutions when appropriate.
  • Collaborate closely with Education & Resources teams (e.g., Sales, Content Development & Product Management, Publications, and Meeting Services) as well as functional teams for IT, marketing, finance, and legal to ensure coordinated execution of initiatives.
  • Support budget tracking, payment collections, data collection, forecasting, and documentation related to programs and sales-supported offerings.
  • Contribute operational insights and feedback to improve procedures, tools, and customer experience across the enterprise.


Other Responsibilities

  • Perform additional duties as assigned to support evolving organizational needs.
  • ANE reserves the right to modify duties as business needs require.


What you bring to the American Nurses Enterprise:


Required Education

  • Bachelor’s degree is required, preferably in Business Administration, Operations Management, Education, or a related field, or an equivalent combination of education and experience.

Required Work Experience

  • Minimum 5 years of progressively responsible experience in operations, program coordination, sales operations, or project management in a complex, cross-functional environment.
  • Minimum 2-5 years’ experience in customer service


Preferred Skills

  • Experience supporting educational programming, professional development, or healthcare/nursing education products.
  • Experience with e-learning, LMS platforms, and eCommerce environments.
  • Familiarity with accreditation standards, compliance-driven operations, or nonprofit enterprise environments.


What ANE Offers You:

  • Join us and support more than 5 million Registered Nurses in the United States.
  • Every role within ANE contributes to a healthier world through The Power of Nurses™.
  • An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care.
  • Be a role model for embracing and empowering the uniqueness of every employee.
  • Continuously innovating through creative and strategic initiatives.
  • Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more.
  • Commitment to your career development and advancement through ANE learning and development programs (internally and externally).

Work Schedule:

Hybrid employees must work a minimum of 20% in the office.

Location:

ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906


Learn more about the American Nurses Enterprise:

https://www.nursingworld.org/ana-enterprise-jobs/

https://www.linkedin.com/company/american-nurses-association


The American Nurses Enterprise:

Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF).


Equal Opportunity Employer:

The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.