Business Analyst Software AdministratorFT / PT Status - Full-time
Salary - $33.13 - $52.75
Remote Work / In-Office - Hybrid
Recruiter - Christa Rowland crowlan@utah.gov 801-538-4826
Application Deadline - 6-17-26
Job DescriptionThe Utah Department of Agriculture and Food (UDAF) is seeking a dedicatedand detail-oriented Business Analyst Software Administrator with strongmanagement and business intelligence skills to oversee operations of thedepartment's medical cannabis inventory control software system that is builton the Salesforce platform. The system tracks medical cannabis from seed to thepoint of sale. The successful candidate will act as a primary subject matterexpert and liaison between UDAF, the Medical Cannabis Industry,the Division ofTechnology Services (DTS), and third party contractors performing criticalbusiness-side configurations to optimize system performance.
We are looking for the right person to manage monitoring of softwaresystem performance, system enhancements, business analysis functions, systemcontracts, and the establishment of common data rules and standards. You willrecommend business process enhancements to track medical cannabis from seed tosale, better meet customer needs, and help UDAF get the best value out of itssoftware. As a member of the UDAF team, you will supervise, assign, andevaluate the work of teams and personnel. The Business Analyst Supervisor musthave initiative and independent judgment.
Key Responsibilities- Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
- Plans and manages projects and/or programs.
- Writes (or discusses) project/program plan(s), recommendation(s) and/or finding(s).
- Adapts automated system(s) to accommodate special and complex agency needs; designs or enhances agency unique automated systems to interface with existing systems as needed.
- Anticipates the impact that new or modified software will have on existing standards and systems.
- Recommends user level computer system enhancements to better meet customer needs.
- Monitors system performance to ensure proper operation and identify possible problem areas.
- Identifies problems or potential problem areas and recommends solutions.
- Selects testing methods to evaluate the success of both software upgrades and modifications.
Qualifications- Technical Proficiency: Strong understanding of Salesforce architecture, data modeling, relational databases and software integration concepts (APIs).
- Agile Methodology: Proficiency in using Jira to manage product backlogs, map technical specifications and track system defects.
- Analytical Thinking: Proficiency in systems analysis and evaluation, determining how environmental changes affect outcomes.
- Critical Reasoning: Strong inductive and deductive reasoning skills to apply general rules to specific problems and identify relationships between events.
- Communication: Excellent oral and written comprehension and expression, with the ability to convey complex information effectively.
- Problem Sensitivity: A keen ability to recognize when something is wrong or likely to go wrong within a system.
*Preference will be given to applicants with the following:- Minimum of 3 years of experience with Salesforce.
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
About the RoleLocation - 4315 S 2700 W, Taylorsville Utah
Background Check Required - No
Drug Test Required - No
Schedule Code - AX
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
The AgencyFor more information about working for the Department of Agriculture and Food please click here.
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.