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Broker Relations Manager Jobs (NOW HIRING)

Akido

Operations Manager - Patient Relations

Pomona, CA · On-site

$75K - $115K/yr

... results-oriented Operations Manager - Patient Relations to lead a team focused on patient ... Evaluate broker and outreach performance to improve conversion and engagement. * Analyze trends and ...

Millennium Management LLC

Corporate Access

New York, NY · On-site

$150K - $200K/yr

Meet with an investor relations person and sell them on bringing management to our offices (or even a regular post-EPS update call) * Effectively advocate on our behalf with brokers * Credibly work ...

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Broker Relations Manager information

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$33K

$117.4K

$231.5K

How much do broker relations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for broker relations manager in the United States is $117,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $153,000.00 per year, depending on experience, location, and employer.

What are Broker Relations Managers?

Broker Relations Managers are professionals responsible for building and maintaining strong relationships between a company and its network of brokers. They act as the main point of contact, ensuring that brokers are well-supported, informed about products or services, and able to relay customer needs to the company. Their duties often include negotiating agreements, resolving issues, providing training, and working to increase sales through effective partnerships. This role is especially common in industries like insurance, real estate, and finance where brokers play a key role in distributing products or services.

How does a Broker Relations Manager typically collaborate with sales and underwriting teams to enhance client relationships?

A Broker Relations Manager works closely with both sales and underwriting teams to ensure that brokers receive timely support and accurate information. This includes facilitating communication between brokers and internal departments, resolving issues related to policy proposals or renewals, and providing feedback from brokers to improve service offerings. By acting as a liaison, the Broker Relations Manager helps streamline processes, ensuring client needs are met efficiently and fostering long-term partnerships. Collaboration often involves regular meetings, joint strategy sessions, and coordinated responses to broker inquiries.

What are the key skills and qualifications needed to thrive as a Broker Relations Manager, and why are they important?

To thrive as a Broker Relations Manager, you need a strong understanding of sales, negotiation, and the insurance or finance industry, often backed by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software, underwriting platforms, and industry-specific compliance certifications is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to build and maintain strong professional relationships set top performers apart. These skills are essential for managing broker partnerships effectively, driving business growth, and ensuring long-term client satisfaction.

What is the difference between Broker Relations Manager vs Insurance Account Executive?

AspectBroker Relations ManagerInsurance Account Executive
CredentialsTypically requires insurance licenses, industry certificationsRequires insurance licenses, sales certifications
Work EnvironmentCorporate offices, insurance firms, broker networksInsurance agencies, client offices, sales environments
Employer & Industry UsageInsurance companies, brokerage firmsInsurance agencies, brokerages, sales firms
Search & Comparison IntentUnderstanding broker relationships, partnership managementSales, client acquisition, policy sales

The main difference is that a Broker Relations Manager focuses on managing relationships with brokers and partners, ensuring collaboration and communication. An Insurance Account Executive primarily concentrates on selling insurance policies directly to clients and expanding customer accounts. While both roles require insurance licenses and industry knowledge, their core responsibilities and work environments differ significantly.

What cities are hiring for Broker Relations Manager jobs? Cities with the most Broker Relations Manager job openings:
What states have the most Broker Relations Manager jobs? States with the most job openings for Broker Relations Manager jobs include:
What job categories do people searching Broker Relations Manager jobs look for? The top searched job categories for Broker Relations Manager jobs are:
Broker Relations Manager jobs near you
Infographic showing various Broker Relations Manager job openings in the United States as of May 2026, with employment types broken down into 6% Full Time, 88% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,419 per year, or $56.5 per hour.

Operations Manager - Patient Relations

Akido

Pomona, CA • On-site

$75K - $115K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.

The Opportunity

Chaparral Medical Group, part of Akido, is seeking a results-oriented Operations Manager - Patient Relations to lead a team focused on patient engagement, membership retention, and growth across our Medical Group and IPA networks. Reporting to the Director of Operations or Regional Leadership, this role is instrumental in delivering exceptional patient experiences while advancing organizational growth objectives at both the group and IPA level. You'll oversee a team of Patient Relations Liaisons, partner cross-functionally with operations, marketing, and leadership, and drive performance through coaching, accountability, and continuous improvement. It's an exciting opportunity for an organized, patient-centered leader to make a measurable impact on retention and growth in a managed care environment.

Who you are

  • High school diploma.
  • 3–5 years of healthcare operations or patient relations experience.
  • Supervisory or leadership experience.
  • Strong communication and conflict resolution skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and multitasking abilities.
  • Associate's or Bachelor's degree (preferred).
  • Experience with medical groups, IPA, Medicare, or Medi-Cal (preferred).
  • Bilingual English/Spanish (preferred).
  • Knowledge of retention and outreach strategies (preferred).

What you'll do

  • Lead, coach, and develop a team of Patient Relations Liaisons responsible for outreach, engagement, and retention.
  • Monitor performance metrics, productivity, and patient engagement outcomes, providing ongoing feedback and development.
  • Oversee escalated patient concerns and ensure effective, timely resolution.
  • Drive initiatives to improve membership retention across Medical Group and IPA populations.
  • Partner with clinical and operational teams to enhance continuity of care and reduce attrition.
  • Collaborate with leadership and marketing to execute membership growth and retention strategies.
  • Support outreach campaigns, enrollment initiatives, educational events, and broker partnerships.
  • Evaluate broker and outreach performance to improve conversion and engagement.
  • Analyze trends and provide insights on growth opportunities and team performance.
  • Ensure accurate, timely documentation of patient interactions while maintaining HIPAA compliance and implementing process improvements.

Benefits

  • Health benefits include medical, dental and vision
  • Long-term disability
  • Life insurance
  • Paid Leave Program
Salary range
$75,000—$115,000 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.