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Branch Banker Jobs in Ohio (NOW HIRING)

Mobile Branch Banker

Cleveland, OH · On-site

$41K - $68K/yr

Sells the bank's products and services to existing and prospective clients outside of branch in non-PNC locations, demonstrating how PNC can help them achieve their financial goals. Identifies and ...

Mobile Branch Banker

Cleveland, OH · On-site

$41K - $68K/yr

Sells the bank's products and services to existing and prospective clients outside of branch in non-PNC locations, demonstrating how PNC can help them achieve their financial goals. Identifies and ...

Position Title Branch Banking - Leader Location Solon, OH 44139 Job Summary A Branch Banking Leadercoaches a high-performing branch team to meet and exceed performance targets by teaching, training ...

Position Title Branch Banking - Leader Location Oxford, MI 48371 Job Summary A Branch Banking Leadercoaches a high-performing branch team to meet and exceed performance targets by teaching, training ...

Civista Bank is seeking a dynamic and experienced Branch Manager. The ideal candidate will have a strong background in banking operations, leadership, and business development. The BMIII will manage ...

Civista Bank is seeking a dynamic and experienced Branch Manager. The ideal candidate will have a strong background in banking operations, leadership, and business development. The BMIII will manage ...

Civista Bank is seeking a dynamic and experienced Branch Manager. The ideal candidate will have a strong background in banking operations, leadership, and business development. The BMIII will manage ...

Civista Bank is seeking a dynamic and experienced Branch Manager. The ideal candidate will have a strong background in banking operations, leadership, and business development. The BMIII will manage ...

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Branch Banker information

See Ohio salary details

$5

$20

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How much do branch banker jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for branch banker in Ohio is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.84 per hour, depending on experience, location, and employer.

What is a branch banker?

A branch banker handles a variety of customer support responsibilities at a branch location of a bank. As a branch banker, your job duties include providing financial information to customers, selling insurance products, and developing client relationships. The career typically requires a bachelor’s degree in banking, finance, or a related field and experience working in a financial institution. Additional qualifications include excellent interpersonal, communication, and computer skills, as well as attention to detail and analytical problem-solving ability.

What are the key skills and qualifications needed to thrive as a branch banker, and why are they important?

To thrive as a Branch Banker, you need a solid understanding of financial products, customer service, and sales, typically supported by a degree in finance or business and relevant banking experience. Familiarity with banking software, customer relationship management (CRM) systems, and sometimes certification such as NMLS or Series 6/63 is beneficial. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address client needs. These skills are crucial for delivering superior customer service, achieving sales goals, and maintaining regulatory compliance in a competitive banking environment.

How does a branch banker typically collaborate with other team members to ensure excellent customer service?

Branch Bankers work closely with tellers, loan officers, and branch managers to provide seamless service to customers. They often coordinate with team members to resolve customer inquiries, process transactions efficiently, and refer clients to specialists for more complex financial needs. Regular team meetings and shared performance goals foster a collaborative environment, ensuring that customers receive comprehensive support and guidance. This teamwork is essential for meeting branch targets and maintaining customer satisfaction.

What is the difference between Branch Banker vs Customer Service Representative?

AspectBranch BankerCustomer Service Representative
CredentialsHigh school diploma; sometimes additional banking certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentBank branches, handling financial transactions and client consultationsBank branches or call centers, assisting customers with inquiries
Employer & IndustryCommercial banks, credit unions, financial institutionsSame as Branch Banker, often overlapping roles

While both roles work within banking environments, a Branch Banker typically handles a broader range of financial services, including sales and complex transactions, whereas a Customer Service Representative focuses on assisting customers with basic inquiries and account management. The roles often overlap but differ mainly in scope and responsibilities.

Is a branch banker a stressful job?

A branch banker role involves managing customer transactions, providing financial advice, and meeting sales targets, which can create a high-pressure environment. The job often requires multitasking, attention to detail, and handling customer concerns, contributing to stress levels. However, stress varies depending on individual skills, workload, and workplace support.

What are popular job titles related to Branch Banker jobs in Ohio?

For Branch Banker jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Branch Banker jobs in Ohio look for?

The top searched job categories for Branch Banker jobs in Ohio are:

What are popular job titles related to Branch Banker jobs in OH?

For Branch Banker jobs in OH, the most frequently searched job titles are:

Infographic showing various Branch Banker job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,629 per year, or $20.5 per hour.

Mobile Branch Banker

Cleveland, OH • On-site


PNC Bank
Banking and Credit Intermediation • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 347 frontline employees who took The Breakroom Quiz

88th of 173 rated banks

Good employer

Recommended by students

Recommended by parents


$41K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
Use this link to learn more about Mobile Banking: https://www.pnc.com/en/about-pnc/company-profile/pnc-in-your-community/mobile-branches.htmlPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Builds the retail customer base through proactive, outbound quality sales conversations. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
  • Sells the bank's products and services to existing and prospective clients outside of branch in non-PNC locations, demonstrating how PNC can help them achieve their financial goals. Identifies and independently acts upon sales opportunities to achieve assigned sales goals. Responsible for establishing connections between clients and PNC partners (ie. PNC Investment, PNC Mortgage, and other consumer loan solutions) based on clients' financial needs and goals.
  • Grows customer household relationships through onboarding new clients and building a strong pipeline of appointments for branch and PNC partners. Demonstrates value for customers to achieve greater financial well-being by driving deep needs-based conversations.
  • Creates an exceptional customer experience at events in a variety of external locations to drive desired acquisition, customer loyalty and increased share of wallet. Stengthens client relationships through planning continued on-site events.
  • Understands PNC capabilities, educates and coaches customers on technology options.
  • Selling at non-PNC locations requires: Access to a reliable vehicle transportation for travel to multiple work locations on a daily basis; and the ability to lift and carry up to 40 pounds (inclusive of, but not limited to, marketing materials, collateral and/or other promotional items as required).

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAnti-Money Laundering (AML), Customer Loyalty, Customer Solutions, Financial Modeling, Identifying Sales Opportunities, Leveraging Technology, Portfolio Management, Strategic CollaborationsCompetenciesAddressing Customer Needs, Branch Banking Services, Customer Acquisition, Customer Experience Management, Effective Communications, Managing Multiple Priorities, Sales Closing and Agreements, Sales Proposals and Presentations, Selling.Work ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)Licenses"Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Ability to drive a commercial motor vehicle (CMV) with a gross vehicle weight rating (GVWR) in excess of 10,001 pounds but less than 26,001. Obtain and maintain a valid Medical Examiner's Certificate in accordance with state and federal requirements. Must have a current/up to date Driver's License issued by the state where you will be working/driving, along with a clean driving record "Pay TransparencyBase Salary: $41,250.00 - $68,750.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/08/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.



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