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Boeing Customer Service Jobs (NOW HIRING)

Experience working in a customer service environment. Typical Education/Experience: Education ... Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing ...

Experience working in a customer service environment. Typical Education/Experience: Education ... Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing ...

Boeing Customer Support operates on a 24/7/365 basis. Employees must be willing to work flexible ... Fleet Team Digest articles, Service Letters, Drawings, Specifications, documents, data sets, design ...

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Boeing Customer Service information

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How much do boeing customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for boeing customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What does a Boeing Customer Service representative do?

A Boeing Customer Service representative assists customers, including airlines and aircraft operators, with product support, technical inquiries, and resolving issues related to Boeing aircraft. Their responsibilities may include troubleshooting technical problems, coordinating maintenance support, providing parts ordering assistance, and ensuring customer satisfaction. They act as a liaison between Boeing's engineering teams and the customer, helping to maintain the safety and performance of Boeing products. Strong communication skills and technical knowledge of Boeing aircraft are essential for this role.

What are the key skills and qualifications needed to thrive as a Boeing Customer Service representative?

To thrive as a Boeing Customer Service Representative, you need strong knowledge of aviation products and services, excellent problem-solving skills, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, order processing systems, and compliance with aerospace industry standards is essential. Outstanding communication, patience, and a proactive attitude help build rapport with clients and resolve issues efficiently. These skills are crucial to ensuring customer satisfaction, maintaining Boeing's reputation, and supporting complex client needs in the aerospace sector.

What types of teams and departments do Boeing Customer Service professionals typically collaborate with on a daily basis?

Boeing Customer Service professionals frequently work with cross-functional teams, including engineering, logistics, sales, and technical support, to resolve customer inquiries and ensure timely delivery of solutions. Collaboration is essential, as customer service often acts as the liaison between clients and internal departments to address technical issues, manage parts orders, and provide status updates. This teamwork-driven environment fosters strong communication skills and enables employees to gain a broad understanding of Boeing’s operations, which can lead to further career growth within the company.

What is the difference between Boeing Customer Service vs Boeing Technical Support?

AspectBoeing Customer ServiceBoeing Technical Support
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsTechnical certifications or degrees often preferred
Work EnvironmentOffice settings, customer interaction, call centersTechnical offices, on-site support, troubleshooting environments
Employer & Industry UsageUsed across airline support, customer relations, and salesFocused on technical troubleshooting, maintenance support, and engineering assistance

While both roles support Boeing's operations, Boeing Customer Service primarily handles customer relations and service inquiries, whereas Boeing Technical Support focuses on technical troubleshooting and maintenance assistance. The roles often overlap in communication skills but differ in technical complexity and certifications required.

More about Boeing Customer Service jobs

What cities are hiring for Boeing Customer Service jobs?

Cities with the most Boeing Customer Service job openings:

What states have the most Boeing Customer Service jobs?

States with the most job openings for Boeing Customer Service jobs include:

Infographic showing various Boeing Customer Service job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Subject Matter Expert Electronics Design and Analysis Engineer (Electronic Packaging Design)

Boeing

El Segundo, CA • On-site

Full-time

Medical, Life, Retirement

Re-posted 6 days ago


Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 613 frontline employees who took The Breakroom Quiz

32nd of 542 rated manufacturers


Job description

Subject Matter Expert Electronics Design and Analysis Engineer (Electronic Packaging Design)

Company:

The Boeing Company

Boeing Space, Intelligence & Weapons Systems is currently hiring a Subject Matter Expert Level Space Electronics Packaging and Mechanical Product Design and Analysis Engineer to join us as part of our Electronics Packaging and Product Design Team located in El Segundo, CA.

We are seeking exceptional Mechanical Engineers with a passion for innovation to join our team and become part of something truly remarkable. As a Space Electronics Packaging Design and Analysis Engineer, you will play a pivotal role in shaping the future of space exploration with us.

We offer an unparalleled opportunity to be part of a team that conducts full in-house cradle-to-grave work, providing you with a unique and fulfilling experience. From the moment you step through our doors, you will have the chance to contribute to every stage of the product lifecycle, from initial design concepts to prototyping and final production. This includes mechanical PCB design, Electronics Packaging, and Thermal/Structural/Vibration Analysis.

You will be at the forefront of satellite missions, unlocking new frontiers in space exploration. In addition, you will have the opportunity to work on projects involving multichip modules, microelectronics, electronic systems, and much more. The breadth of our work while working alongside world-class engineers and mentors, will inspire and guide you and challenge you to expand your skillset and delve into fascinating new areas, making every day a thrilling adventure.

To further enhance your experience, our on-site satellite factory is at your disposal, enabling you to unleash your creativity and expertise while delivering solutions at the highest level of excellence. This proximity allows for seamless collaboration with satellite engineers, giving you firsthand knowledge of the intricacies and complexities of satellite missions. By working closely with experts in the field, you will contribute to the seamless integration of our electronics packaging solutions, ensuring they meet the rigorous demands of the space environment.

Develop your technical competence as well as your leadership skills at a company with huge potential for long-term career growth. We're highly supportive of innovative thinking, we respect and acknowledge hard work, we recognize maturity and integrity, and we reward bottom-line achievement. #TheFutureIsBuiltHere

Position Responsibilities:

  • Lead coordination of multi-discipline groups to develop and understand requirements and develop high-level and detailed designs consistent with those requirements.
  • Guide structural design and configuration development by performing trade studies to optimize structure and meet program requirements.
  • Performs detailed structural and thermal analysis using hand calculations and analysis tools.
  • Documents structural analyses and data, required to show compliance with Boeing, customer and regulatory requirements, at a module, slice, and unit level.
  • Collaborate with Electrical Engineering team to perform sizing and placement studies, as well as layout and route printed circuit boards (PCBs).
  • Validates designs through various methods of review, testing and analysis.
  • Develops, deploys and supports new processes and process improvement to enable efficient performance of engineering tasks to reduce cycle time and drive product improvements.
  • Conducts Root Cause and Corrective Action to investigate failures and go-forward plans.
  • Identifies, tracks and statuses technical performance measures to measure progress and ensure compliance with requirements.
  • Supports Supplier Management with make/buy recommendations and other technical services of limited scope.
  • Investigates emerging technologies to develop concepts for future product designs to meet projected requirements.

This position is expected to be 100% onsite.The selected candidate will be required to work onsite in El Segundo, CA.

This worksite participates in Boeing's optional 9/80 schedule rotation. 9/80 is a rotation in which employees can work 9-hour shifts, 8 days per pay period (bi-weekly) and receive every other Friday off.

Basic Qualifications (Required Skills/Experience):

  • This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment. A final U.S. Secret Clearance Post-Start is required.
  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
  • 9+ years experience using Computer-Aided Design (CAD) tools
  • Either: Experience with thermal, structural, dynamics, and/or vibration analysis and tools -OR- Experience with Printed Circuit Boards (PCB) design or assembly

Preferred Qualifications (Desired Skills/Experience):

  • An active Secret clearance
  • Experience within aerospace or related industry or with space electronics
  • Experience with ANSYS analysis, Creo CAD, SolidWorks, Finite Element Analysis (FEA), Siemens NX Nastran, MSC Patran, COMSOL Multiphysics
  • Excellent oral and written communication skills and ability to communicate across multiple disciplines with internal and external customers
  • Skill and ability to collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources
  • 3+ years experience leading teams on complex projects
  • Level 4: 9 or more years' related work experience or an equivalent combination of technical education and experience

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteriaismet as outlined in our policies.

Relocation: This position offers relocation based on candidate eligibility.Note:Basic relocation will be offeredfor eligible internal candidates.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, anda number ofprograms that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range (Subject Matter Expert - Level 4): $146,200- $197,800

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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About Boeing

Sourced by ZipRecruiter

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.

Industry

Aviation and aerospace product and parts manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US