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How much do boeing customer service jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for boeing customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the starting pay at Boeing?

The starting pay for Boeing customer service roles typically ranges from $18 to $25 per hour, depending on location, experience, and specific job responsibilities. Entry-level positions may also include benefits such as health insurance and retirement plans.

What does a Boeing Customer Service representative do?

A Boeing Customer Service representative assists customers, including airlines and aircraft operators, with product support, technical inquiries, and resolving issues related to Boeing aircraft. Their responsibilities may include troubleshooting technical problems, coordinating maintenance support, providing parts ordering assistance, and ensuring customer satisfaction. They act as a liaison between Boeing's engineering teams and the customer, helping to maintain the safety and performance of Boeing products. Strong communication skills and technical knowledge of Boeing aircraft are essential for this role.

Is it hard to get hired by Boeing?

Getting hired as a Boeing customer service representative can be competitive, as the company seeks candidates with strong communication skills, relevant experience, and sometimes technical knowledge. The hiring process typically involves multiple interviews, assessments, and background checks, and candidates often need to meet specific qualifications and certifications depending on the role.

What is the difference between Boeing Customer Service vs Boeing Technical Support?

AspectBoeing Customer ServiceBoeing Technical Support
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsTechnical certifications or degrees often preferred
Work EnvironmentOffice settings, customer interaction, call centersTechnical offices, on-site support, troubleshooting environments
Employer & Industry UsageUsed across airline support, customer relations, and salesFocused on technical troubleshooting, maintenance support, and engineering assistance

While both roles support Boeing's operations, Boeing Customer Service primarily handles customer relations and service inquiries, whereas Boeing Technical Support focuses on technical troubleshooting and maintenance assistance. The roles often overlap in communication skills but differ in technical complexity and certifications required.

Can I work at Boeing with no experience?

Boeing Customer Service roles typically require some relevant experience or skills, such as communication, problem-solving, or technical knowledge. Entry-level positions may be available for candidates with minimal experience, but having related skills or certifications can improve your chances of being hired. Training is often provided on the job to develop specific knowledge about Boeing products and customer support processes.

What types of teams and departments do Boeing Customer Service professionals typically collaborate with on a daily basis?

Boeing Customer Service professionals frequently work with cross-functional teams, including engineering, logistics, sales, and technical support, to resolve customer inquiries and ensure timely delivery of solutions. Collaboration is essential, as customer service often acts as the liaison between clients and internal departments to address technical issues, manage parts orders, and provide status updates. This teamwork-driven environment fosters strong communication skills and enables employees to gain a broad understanding of Boeing’s operations, which can lead to further career growth within the company.

What are the key skills and qualifications needed to thrive as a Boeing Customer Service Representative, and why are they important?

To thrive as a Boeing Customer Service Representative, you need strong knowledge of aviation products and services, excellent problem-solving skills, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, order processing systems, and compliance with aerospace industry standards is essential. Outstanding communication, patience, and a proactive attitude help build rapport with clients and resolve issues efficiently. These skills are crucial to ensuring customer satisfaction, maintaining Boeing's reputation, and supporting complex client needs in the aerospace sector.

Does Boeing do remote work?

Boeing Customer Service roles are primarily based on-site at company facilities, but some positions may offer remote or hybrid work options depending on the specific role and department. Candidates should review individual job postings for remote work availability and requirements such as communication tools and technical setup.
More about Boeing Customer Service jobs
What cities are hiring for Boeing Customer Service jobs? Cities with the most Boeing Customer Service job openings:
What states have the most Boeing Customer Service jobs? States with the most job openings for Boeing Customer Service jobs include:
What job categories do people searching Boeing Customer Service jobs look for? The top searched job categories for Boeing Customer Service jobs are:
Boeing Customer Service jobs near you
Infographic showing various Boeing Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
APU Service Engineer (Associate or Experienced) (Propulsion Service Engineering)

APU Service Engineer (Associate or Experienced) (Propulsion Service Engineering)

Boeing

Seal Beach, CA • On-site

$126K - $155K/yr

Full-time

Medical, Life, Retirement

Posted 5 days ago

Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 592 frontline employees who took The Breakroom Quiz

34th of 519 rated manufacturers

Job description

APU Service Engineer (Associate or Experienced) (Propulsion Service Engineering)

Company:

The Boeing Company

Boeing Commercial Airlines (BCA) is looking for a Propulsion Service Engineering - Auxiliary Power Unit(APU) Service Engineer (Associate or Experienced) to join our team in Seal Beach, CA.

Propulsion Service Engineering, located in sunny Southern California, is seeking an experienced Auxiliary Power Unit Service Engineer to join our team and make an immediate impact on both urgent (hours to days) and longer-term (weeks to months) fleet support challenges. This position will enable you to support in-service models, ranging from airplanes delivered ~30 years ago to airplanes delivered today depending on the position you are placed in.

You will be able to combine the deep expertise and resources of the entire Boeing enterprise with the flexibility and fast pace of a smaller company setting.You will have opportunities to collaborate with people from all over the world to create and deliver innovative solutions to complex technical problems.

You will learn the needs of our airline customer operations, how to develop structurally and functionally acceptable repairs to damaged structure, and will be empowered to develop improvements that enable world class repair and maintenance of our products." Please change to this text for the description.

Boeing Customer Support operates on a 24/7/365 basis. Some non-standard shifts (e.g. night time, weekend) are available to interested candidates. All positions require a willingness to work flexible schedules and shifts, including nights, weekends, and holidays if needed to support our fleet in rare situations.

Our teams are currently hiring for a broad range of experience levels including Associate and Mid-Level APU Service Engineers.

POSITION RESPONSIBILITIES:

  • Responds to customer technical service requests for in service Auxiliary Power Units (APUs)

  • Identifies and resolves/manages long-term reliability, operational, and maintenance issues

  • Prioritizes and develops improvements to fleet maintenance documentation and guidance

  • Identifies and develop innovating solutions to drive superior value to Boeing customers and stakeholders

  • Coordinates with suppliers, customers, and internal groups to meet customer needs

  • Develops material and present in front of a wide variety of stakeholders including Boeing leadership, airline customers, and suppliers

Basic Qualifications (Required Skills/Experience):

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry

  • 2+ years' related work experience or an equivalent combination

Preferred Qualifications (Desired Skills/Experience):

  • 5+ years' related work experience or an equivalent combination

  • Knowledge of Aircraft Auxiliary Power Units (APUs)

  • Boeing commercial aircraft design or in service experience

  • Knowledge of airplane operating environments

  • Ability to work across functional teams and organizations

  • Strong communication skills (written and verbal)

  • Strong customer service attitude

  • Willingness to expand into technical areas without prior experience

  • Desire to continuously improve our airplanes

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range Associate (Level 2): $104,400 - $127,600

Summary pay range Mid-Level (Level 3): $126,900 - $155,100

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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