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Boeing Customer Service Jobs (NOW HIRING)

... externally with each Boeing customer to build balanced and mutually beneficial working ... service requirements and performance to contractual obligations and expectations. * Monitors ...

... externally with each Boeing customer to build balanced and mutually beneficial working ... service requirements and performance to contractual obligations and expectations. * Monitors ...

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Boeing Customer Service information

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How much do boeing customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for boeing customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the starting pay at Boeing?

The starting pay for Boeing customer service roles typically ranges from $18 to $25 per hour, depending on location, experience, and specific job responsibilities. Entry-level positions may also include benefits such as health insurance and retirement plans.

What does a Boeing Customer Service representative do?

A Boeing Customer Service representative assists customers, including airlines and aircraft operators, with product support, technical inquiries, and resolving issues related to Boeing aircraft. Their responsibilities may include troubleshooting technical problems, coordinating maintenance support, providing parts ordering assistance, and ensuring customer satisfaction. They act as a liaison between Boeing's engineering teams and the customer, helping to maintain the safety and performance of Boeing products. Strong communication skills and technical knowledge of Boeing aircraft are essential for this role.

How difficult is it to get hired at Boeing?

Getting hired as a Boeing customer service representative can be competitive, often requiring relevant experience, strong communication skills, and sometimes a background in aviation or technical knowledge. The hiring process typically involves multiple interviews, assessments, and background checks, with a focus on customer service skills and teamwork. Candidates who demonstrate adaptability and familiarity with Boeing products or services may have an advantage.

Does Boeing offer remote jobs?

Boeing Customer Service roles are typically based on-site at company facilities or customer locations, but some positions may offer remote or hybrid work arrangements depending on the role and department. Candidates should review specific job postings for remote work options and requirements such as relevant skills and equipment. Remote opportunities are more common in administrative, technical support, or sales functions within Boeing.

What is the difference between Boeing Customer Service vs Boeing Technical Support?

AspectBoeing Customer ServiceBoeing Technical Support
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsTechnical certifications or degrees often preferred
Work EnvironmentOffice settings, customer interaction, call centersTechnical offices, on-site support, troubleshooting environments
Employer & Industry UsageUsed across airline support, customer relations, and salesFocused on technical troubleshooting, maintenance support, and engineering assistance

While both roles support Boeing's operations, Boeing Customer Service primarily handles customer relations and service inquiries, whereas Boeing Technical Support focuses on technical troubleshooting and maintenance assistance. The roles often overlap in communication skills but differ in technical complexity and certifications required.

What jobs pay 4000 a week without a degree?

In customer service roles such as senior or specialized positions, it is uncommon to earn $4,000 weekly without a degree, as most entry-level positions pay less. High-paying customer service jobs typically require extensive experience, advanced skills, or certifications, and often involve management or technical expertise. Alternative high-earning roles outside customer service, like sales, real estate, or skilled trades, may reach that income level without a degree but require specific skills and experience.

What types of teams and departments do Boeing Customer Service professionals typically collaborate with on a daily basis?

Boeing Customer Service professionals frequently work with cross-functional teams, including engineering, logistics, sales, and technical support, to resolve customer inquiries and ensure timely delivery of solutions. Collaboration is essential, as customer service often acts as the liaison between clients and internal departments to address technical issues, manage parts orders, and provide status updates. This teamwork-driven environment fosters strong communication skills and enables employees to gain a broad understanding of Boeing’s operations, which can lead to further career growth within the company.

What are the key skills and qualifications needed to thrive as a Boeing Customer Service Representative, and why are they important?

To thrive as a Boeing Customer Service Representative, you need strong knowledge of aviation products and services, excellent problem-solving skills, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, order processing systems, and compliance with aerospace industry standards is essential. Outstanding communication, patience, and a proactive attitude help build rapport with clients and resolve issues efficiently. These skills are crucial to ensuring customer satisfaction, maintaining Boeing's reputation, and supporting complex client needs in the aerospace sector.
More about Boeing Customer Service jobs
What cities are hiring for Boeing Customer Service jobs? Cities with the most Boeing Customer Service job openings:
What states have the most Boeing Customer Service jobs? States with the most job openings for Boeing Customer Service jobs include:
Infographic showing various Boeing Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 11% Temporary, and 11% Nights. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior)

Boeing

Seal Beach, CA • On-site

$173K - $179K/yr

Full-time

Medical, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 609 frontline employees who took The Breakroom Quiz

35th of 536 rated manufacturers


Job description

777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior)
Company:
The Boeing Company
Boeing Commercial Airplanes (BCA) is seeking 777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior) to join the team in Seal Beach, CA.
The Boeing Customer Support Center is currently seeking an innovative engineer with knowledge of airplane design and/or engineering principles who can perform challenging, interesting, and dynamic engineering work as a member of the Boeing Customer Support team.
In this role, you will work directly with airline customers to address and resolve in-service airplane system issues related to Environmental Control Systems (i.e. Cabin Air Conditioning and Temperature Control System, Pneumatic System, Cabin Pressurization, Ant-Ice Protection, Nitrogen Generation System for fuel tank inerting, Cargo Smoke Detection and Fire Suppression System, and Instrument Cooling). Candidate will be an integral part of supporting all Boeing Commercial Airplane models in-service and development, including programs such as 747, 767, 777, 787, 737NG, 737MAX, 777X, and the next generation of commercial airplanes.
Primary Responsibilities:
  • Provides technical, design and informational support for basic production, product support or in-service issues. Troubleshoots basic system problems consistent with operational protocols.
  • Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns.
  • Assists with the development and documentation of basic requirements via drawings, data sets, reports, specifications, and supporting data.
  • Supports analysis, definition and verification of basic requirements. May modify basic requirements based on defined requirements using approved processes and tools.
  • Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery.
  • Assists with the study and assessment of technology development by gathering data, supporting testing and documenting findings.
  • Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance.
  • Assists with the investigation of problems to provide engineering design disposition of discrepancies.
  • Performs tests to verify operational and functional requirements.
  • Researches basic technologies for potential application to company business needs.
  • Assists other members of project or program teams, management, and technical staff to define and implement engineering solutions to meet group, organization, and company objectives.
  • Supports and/or leads the research of technical, operational and quality issues that cannot be resolved by the customer.
  • Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
  • Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
  • Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.
  • Assists in solving problems and provides other support of fielded hardware and software over the entire product lifecycle.

The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24 hours/7 days a week/365 days of the year.
Basic Qualifications (Required Skills/Experience):
  • Bachelor of Science degree in Engineering (with a focus on Mechanical, Civil, Aerospace Aeronautical or Material Sciences)
  • 5+ years of related work experience or an equivalent combination of education and experience
  • Able and willing to occasionally work outside of standard 1st shift to support 24/7/365-day operation - Saturday and Sunday work will occasionally be required

Preferred Qualifications (Desired Skills/Experience):
  • LEVEL 4: 9+ years of related work experience or an equivalent combination of education and experience
  • Willing and able to travel domestically and internationally 10% of the time
  • 2+ years of experience in Environmental Control Systems is preferred
  • Experience with Boeing 7-series airplanes
  • Good verbal, written communication skills and presentation experience
  • Knowledge of thermodynamics/thermal sciences, airflow analysis and modeling, and/or mechanical systems analysis
  • Experience collaborating with multiple team functions
  • Experience with customer support
  • Willingness to expand into technical areas without prior experience

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process" to all job descriptions moving forward
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union:
This is not a union-represented position.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range Experienced (Level 3): $111,350 - $150,650
Summary Pay Range Senior (Level 4): $135,150 - $182,850
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
This position offers relocation based on candidate eligibility.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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