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Behavioral Health Case Manager Jobs in Virginia (NOW HIRING)

Goldbelt

Nurse Case Manager (NCM)

Virginia Beach, VA · On-site

Coordinate and consult with RC leadership on all behavioral health case management and ... psychological health initiatives and policy. * Plan and coordinate regional case management-related ...

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Behavioral Health Case Manager information

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$37

How much do behavioral health case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for behavioral health case manager in Virginia is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $30.72 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,023 per year, or $25 per hour.

Mental Health - Case Manager (782)

Greater Reach Community Services Board

Petersburg, VA • On-site

$52K - $59K/yr

Full-time

Posted 10 days ago

Job description

At Greater Reach, we are making behavioral health care accessible, compassionate and stigma-free. If youre driven by purpose and ready to help people feel seen, heard and supported, we want to hear from you! Here, you are not just joining a company; youre joining a mission.

We are offering a challenging full time Mental Health Case Manager to provide case management to children and adolescents.

Responsibilities

Responsible for performing case management duties with Seriously Emotionally Disturbed youth. Case Management means services that can include assistance to individuals and their family members in accessing needed services that are responsive to the person's individual needs. Case management services consist of identifying potential users of the service; assessing needs and planning services; linking the individual to services and supports; assisting the individual directly to locate, develop, or obtain needed services and resources; coordinating services with other providers; enhancing community integration; making collateral contacts; monitoring service delivery; discharge planning; and advocating for individuals in response to their changing needs.

Required Education and Experience

  • Bachelors degree in human services field or related field.
  • One (1) year position related experience in clinical experience and/or case management services to children and families.
  • Qualified Mental Health Professional (QMHP).
  • Valid Drivers License with a point balance of -6 or higher.

Required Knowledge, Skill and Abilities

  • Knowledge of services and systems available in the community including primary health care, support services, eligibility criteria and intake processes and generic community resources.
  • Fundamental understanding of the nature of serious mental illness, intellectual disability, substance use disorders, or co-occurring disorders depending on the individuals served, including clinical and developmental issues.
  • Competent in various types of assessments, including functional assessment, and their uses in service planning.
  • Comprehensive knowledge of treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
  • Proficiency in the types of mental health, developmental, and substance abuse programs available in the locality.
  • Knowledge of the service planning process and major components of a service plan.
  • Understanding of the use of medications in the care or treatment of the population served.
  • Fundamental understanding of all applicable federal and state laws and regulations and local ordinances.
  • Ability to identify and document an individual's need for resources, services, and other supports.
  • Proficiency in using information from assessments, evaluations, observation, and interviews to develop service plans.
  • Ability to identify and document how resources, services, and natural supports such as family can be utilized to promote achievement of an individual's personal habilitative or rehabilitative and life goals.
  • Ability to coordinate the provision of services by diverse public and private providers.
  • Work as team members, maintaining effective inter- and intra-agency working relationships.
  • Work independently performing position duties under general supervision.
  • Ability to engage in and sustain ongoing relationships with individuals receiving services.
  • Excellent communication and organizational skills.
  • Demonstrated competency and proficiency with personal computers
  • Ability to conduct required home visits while drivig agency vehicle to conduct agency business.
  • Ability to make sound clinical judgment.
  • Ability to manage a caseload of 40.

Fingerprints, State and FBI criminal record reports, drug test, and central registry report will be required upon selection.Our Agency maintains a drug-free workplace.

Annual Salary Range

Grade S-C7

$52,576.00 - $59,148.00

Excellent fringe benefits

EOE Statement

Greater Reach Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.