ZipRecruiter

Log In

1

Bdc Representative Jobs in Massachusetts (NOW HIRING)

Grieco Ford of Raynham

BDC Representative

Raynham, MA

$15.50 - $20.75/hr

Grieco Ford of Raynham has immediate openings for our BDC (Business Development Center) Sales Team with plenty of room to grow. Our Business Development Reps earn an excellent income and enjoy the ...

Vachon GMC Mansfield Inc.

BDC

Mansfield, MA · On-site

$60K - $75K/yr

Vachon GMC Mansfield BDC Representative We have an immediate opening for a full-time BDC/ Internet Sales Agent to join our growing team. Enjoy the benefits of working with a customer-driven, family ...

Atlantic Toyota

BDC Sales

Lynn, MA · On-site

The BDC Rep focuses on increasing the sales traffic of the dealer by handling inbound sales calls and making outbound calls which produce solid and specific appointments for the sales department. The ...

Ocean Honda of Brockton

BDC Representative

Brockton, MA

$15 - $20/hr

Business Development Representative Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all ...

Ocean Honda of Brockton

BDC Representative

Brockton, MA · On-site

$40K - $70K/yr

Business Development Representative Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all ...

next page

Showing results 1-20

All JobsBdc Representative JobsBdc Representative Jobs in Massachusetts

Bdc Representative information

See Massachusetts salary details

$10

$19

$32

How much do bdc representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bdc representative in Massachusetts is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.01 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What job categories do people searching Bdc Representative jobs in Massachusetts look for?

The top searched job categories for Bdc Representative jobs in Massachusetts are:

What are popular job titles related to Bdc Representative jobs in MA?

For Bdc Representative jobs in MA, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,037 per year, or $19.7 per hour.

Service BDC Representative

North Reading Subaru

North Reading, MA

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

North Reading Subaru is looking for an experienced, motivated Service BDC Representative to join our growing team. If you're comfortable on the phone, organized, customer-focused, and enjoy working in a fast paced dealership environment, we want to talk to you! 

What You'll Do

-Make outbound calls to existing customers to schedule service appointments

-Follow up with customers who are due for maintenance

-Handle inbound service calls and appointment requests

-Confirm upcoming appointments and reduce no-shows

-Work closely with the Service Advisors and Service department

-Maintain accurate customer records and follow-up schedules

-Provide a professional, friendly customer experience on every call

What We're Looking For

-Previous automotive Service BDC or dealership experience preferred

-Strong phone and communication skills

-Professional and personable attitude

-Highly organized with excellent follow-up skills

-Comfortable making a high volume of outbound calls

-Ability to work independently while being part of a team

-Strong computer skills and ability to learn dealership software

-Reliable, punctual, and motivated

Benefits Include

-Competitve hourly pay plus performance based incentives

-Opportunity to earn more based on results

-Full-time position

-Paid time off

-Medical, Dental, and Vision Insurance

-401(K) plus company matching

-Employee vehicle purchase/service benefits

-A professional, team orientated work environment

North Reading Subaru is committed to providing our customers with an exceptional service experience. Our BDC teams plays a critical role in making that happen.

If you're an experienced BDC professional who knows how to connect with customers and get appointments on the books, apply today and join North Reading Subaru! 

Apply