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Bdc Manager Jobs in Springfield, MA (NOW HIRING)

Industrial Account Manager

Windsor, CT · On-site

$87K - $95K/yr

Manages existing revenues and develops revenue opportunities within an established geographical territory. Meets or exceeds individual sales goals for new business with industrial and hazardous waste ...

Manages existing revenues and develops revenue opportunities within an established geographical territory. Meets or exceeds individual sales goals for new business with industrial and hazardous waste ...

Manages existing revenues and develops revenue opportunities within an established geographical territory. Meets or exceeds individual sales goals for new business with industrial and hazardous waste ...

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Account Manager

Holyoke, MA · On-site

$55K - $65K/yr

The Account Manager supports the Furniture Sales Team by managing customer accounts, coordinating project and order details, and serving as a key point of contact for clients throughout the ...

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Account Manager

Hartford, CT · On-site

$19.30 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Hartford, CT · On-site

$19.30 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

East Hartford, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Wilbraham, MA · On-site

$60K - $70K/yr

We are seeking a dedicated Account Manager to join our Wilbraham branch. In this role, you will serve as the Operations Account Manager for the Wilbraham Landscape Maintenance team. Our Wilbraham ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

East Hartford, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Account Manager

Springfield, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Bloomfield, CT · On-site

$19.30 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Bloomfield, CT · On-site

$19.30 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Hartford, CT · On-site

$65K - $77K/yr

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

Account Manager Pay: $25 - $33/hr What's In It For You? This is an excellent opportunity to join a company that values a supportive work environment and provides clear pathways for professional ...

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

The Account Manager works collaboratively with technical teams to deliver superior service and achieve company objectives. Key Responsibilities Client Relationship Management * Serve as the primary ...

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Showing results 1-20

Bdc Manager information

See Springfield, MA salary details

$18.9K

$69K

$115.1K

How much do bdc manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for bdc manager in Springfield, MA is $68,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $85,200.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What job categories do people searching Bdc Manager jobs in Springfield, MA look for? The top searched job categories for Bdc Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Bdc Manager jobs? Cities near Springfield, MA with the most Bdc Manager job openings:
Industrial Account Manager

Industrial Account Manager

Waste Management

Windsor, CT • On-site

$87K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Waste Management rating

7.6

Company rating: 7.6 out of 10

Based on 634 frontline employees who took The Breakroom Quiz

19th of 75 rated recycling and waste


Job description


I. Job Summary
Presents the full line of WM services to prospective WM customers or assigned area of responsibility. Manages existing revenues and develops revenue opportunities within an established geographical territory. Meets or exceeds individual sales goals for new business with industrial and hazardous waste customers.
II. Essential Duties and Responsibilities
  • Effectively utilizes, coordinates, and cultivates relationships with internal and external customers. Interacts and works cohesively with the other industrial sales team members.
  • Achieves or exceeds budgeted revenue goals for new business with industrial and hazardous waste customers in assigned sales territory.
  • Maintains existing base business; identified new waste streams and new base business customers. Targets and closes event business opportunities.
  • Drives pre-tax profits through innovative pricing and contracting strategies.
  • Develops comprehensive sales plan for assigned territory in conjunction with division sales plan and goals.
  • Works in tandem with Technical Service Representatives to assist customers in every aspect of waste disposal process. This includes but is not limited to waste profiling, proposal preparation, pricing, contracting, and providing regulatory updates.
  • Demonstrates a working knowledge of industrial and hazardous waste regulations (RCRA, TSCA, CERCLA).
  • Demonstrates superior sales and organizational skills.
  • Identifies local market dynamics and defines and implements basic countermeasures to offset competitive campaigns, pricing deterioration, and/or changes to regulatory drivers.
  • Assists in collecting receivables within contracted period.
  • Communicates competitive and market information to management to assist in business unit planning and strategies.
  • Maintains firm adherence to the management and control of confidential information.
  • Provides monthly sales reports, commissions, and expenses on a timely basis.
  • Attends industrial sales meetings and training classes as deemed appropriate.
  • Performs special projects and other tasks as assigned by the Industrial Sales Manager.

III. Qualifications
A. Required Qualifications
  • Bachelor's Degree (accredited) or in lieu of degree,
  • High School Diploma or GED (accredited) and 5 years of relevant work experience.
  • 3 years Industrial or hazardous waste sales work experience (in addition to education requirement.)

B. Preferred Qualifications
  • CHMM or equivalent

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Pay: The expected base pay range for this hybrid position is $87,000-$95,000. This range represents a good faith estimate for this position. The specific salary offered successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for commission.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About Us
ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.
About the Team
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

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