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Bdc Manager Jobs in Rochester, NY (NOW HIRING)

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Newark, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Geneseo, NY · On-site

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Geneseo, NY

$16 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsBdc Manager JobsBdc Manager Jobs in Rochester, NY

Bdc Manager information

See Rochester, NY salary details

$18.7K

$68.3K

$114K

How much do bdc manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for bdc manager in Rochester, NY is $68,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $84,400.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Rochester, NY? The most popular types of Bdc jobs in Rochester, NY are:
What are popular job titles related to Bdc Manager jobs in Rochester, NY? For Bdc Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Rochester, NY look for? The top searched job categories for Bdc Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Bdc Manager jobs? Cities near Rochester, NY with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $68,271 per year, or $32.8 per hour.
Business Development Sales Manager

Business Development Sales Manager

Vision Automotive Group

Rochester, NY • On-site

Full-time

Medical, Dental

Posted 24 days ago

Job description

Are you an experienced BDC Manager looking to take the next step in your career? Join Vision Automotive Group, where we offer the opportunity for career growth, mentorship, and a clear path to a Sales Manager role!


Key Responsibilities:


• Lead and manage the BDC (Business Development Center) team to meet and exceed daily, weekly, and monthly goals

• Monitor and improve BDC performance metrics such as appointment setting, lead conversion, and customer follow-up

• Work closely with sales management to ensure seamless communication and processes between departments

• Train and develop BDC team members, fostering a positive and high-performing environment

• Analyze customer data and CRM systems to enhance engagement strategies and maximize lead opportunities

• Assist in shaping future sales processes, contributing to the dealership’s overall sales growth


What We’re Looking For:


• Proven experience as a BDC Manager or similar role in the automotive industry

• Strong leadership and communication skills, with the ability to motivate and inspire a team

• Excellent understanding of lead management systems and CRM software (Eleads experience is a plus)

• A track record of achieving and exceeding KPIs

• A desire to grow within the dealership and transition into a Sales Manager role in the near future

• Strong organizational and multitasking skills


What We Offer:


• Competitive salary and performance-based bonuses

• A clear path to promotion into a Sales Manager role

• Ongoing training and mentorship from senior management

• A supportive and collaborative team environment

• Comprehensive benefits package (health, dental, etc.)


If you’re ready to elevate your career and step into a leadership role that will propel you into sales management, apply today! We want to hear from driven individuals who are ready to take the next step in their automotive career.



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