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Bdc Manager Jobs in Rochester, NY (NOW HIRING)

Ralph Honda

Service BDC Coordinator

Rochester, NY · On-site

$37K - $45K/yr

Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment * Must possess a professional and friendly attitude and ...

Ralph Honda

Service BDC Coordinator

Rochester, NY

$37K - $45K/yr

... issues to management appropriately. Perform basic account maintenance activities such as updating customer information (name, address, email address, phone number, etc.) Meet quality assurance ...

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

Account Manager Position Ready to do your best work? Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If ...

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Bdc Manager information

See Rochester, NY salary details

$18.7K

$68.3K

$114K

How much do bdc manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for bdc manager in Rochester, NY is $68,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

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Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,271 per year, or $32.8 per hour.

Business Development Sales Manager

Rochester, NY • On-site

Vision Automotive Group
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Vision Automotive Groupexternal

Full-time

Medical, Dental

Re-posted 21 days ago

Job description

 

Are you an experienced BDC Manager looking to take the next step in your career? Join Vision Automotive Group, where we offer the opportunity for career growth, mentorship, and a clear path to a Sales Manager role!


Key Responsibilities:


    •    Lead and manage the BDC (Business Development Center) team to meet and exceed daily, weekly, and monthly goals

    •    Monitor and improve BDC performance metrics such as appointment setting, lead conversion, and customer follow-up

    •    Work closely with sales management to ensure seamless communication and processes between departments

    •    Train and develop BDC team members, fostering a positive and high-performing environment

    •    Analyze customer data and CRM systems to enhance engagement strategies and maximize lead opportunities

    •    Assist in shaping future sales processes, contributing to the dealership’s overall sales growth


What We’re Looking For:


    •    Proven experience as a BDC Manager or similar role in the automotive industry

    •    Strong leadership and communication skills, with the ability to motivate and inspire a team

    •    Excellent understanding of lead management systems and CRM software (Eleads experience is a plus)

    •    A track record of achieving and exceeding KPIs

    •    A desire to grow within the dealership and transition into a Sales Manager role in the near future

    •    Strong organizational and multitasking skills


What We Offer:


    •    Competitive salary and performance-based bonuses

    •    A clear path to promotion into a Sales Manager role

    •    Ongoing training and mentorship from senior management

    •    A supportive and collaborative team environment

    •    Comprehensive benefits package (health, dental, etc.)


If you’re ready to elevate your career and step into a leadership role that will propel you into sales management, apply today! We want to hear from driven individuals who are ready to take the next step in their automotive career.



Apply