ZipRecruiter

Log In

1

Bdc Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Pedder Auto Group

Sales BDC Representative

Lake Elsinore, CA · On-site

$3.0K - $6.0K/mo

Work closely with sales managers and representatives to ensure a smooth handoff of qualified leads ... Previous experience in sales, call center, customer service, or BDC role preferred * Strong verbal ...

Ever

Director of Sales

Costa Mesa, CA · On-site

$170K - $200K/yr

BDC & Lead Management * Own the sales development function -- staffing model, response SLAs, lead routing, appointment set rates, and more. * Build and maintain the lead-handling playbook across all ...

previous pagenext page

Showing results 21-40

All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Ladera Ranch, CA

Bdc Manager information

See Ladera Ranch, CA salary details

$20.2K

$73.6K

$122.8K

How much do bdc manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for bdc manager in Ladera Ranch, CA is $73,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $90,900.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What job categories do people searching Bdc Manager jobs in Ladera Ranch, CA look for?

The top searched job categories for Bdc Manager jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Bdc Manager jobs?

Cities near Ladera Ranch, CA with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $73,555 per year, or $35.4 per hour.

Sales BDC Representative

Lake Elsinore, CA • On-site

Pedder Auto Group
Automobile Dealers • 201 - 500 employees
Learn more about Pedder Auto Groupexternal

$60K - $120K/yr

Full-time

Re-posted 21 days ago

Job description

Description:

The Sales Business Development Center (BDC) Representative is responsible for generating and qualifying sales opportunities through inbound and outbound communications. This role serves as the first point of contact for potential customers, building rapport, identifying needs, and setting qualified appointments for the sales team. The ideal candidate is energetic, organized, customer-focused, and driven by results.


Key Responsibilities:
  • Handle inbound and outbound calls, emails, texts, and online inquiries in a timely and professional manner
  • Respond to leads generated from digital marketing, phone calls, walk-ins, and third-party sources
  • Qualify prospects by understanding customer needs, budget, timeline, and interest level
  • Schedule and confirm appointments for the sales team
  • Maintain accurate and detailed records of customer interactions in the CRM
  • Follow up consistently with prospects to nurture leads and re-engage inactive customers
  • Meet or exceed daily, weekly, and monthly performance goals (calls, appointments, show rates, conversions)
  • Work closely with sales managers and representatives to ensure a smooth handoff of qualified leads
  • Stay knowledgeable about company products, services, promotions, and pricing
  • Provide exceptional customer service and represent the brand professionally at all times
Requirements:Qualifications & Skills
  • High school diploma or equivalent (college degree preferred)
  • Previous experience in sales, call center, customer service, or BDC role preferred
  • Strong verbal and written communication skills
  • Confident phone presence with the ability to build rapport quickly
  • Excellent listening and problem-solving skills
  • Comfortable working with CRM systems and basic computer applications
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, goal-oriented, and coachable
  • Professional attitude with a strong work ethic