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Bdc Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Theodore Robins Ford

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

Theodore Robins Ford

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

Theodore Robins Ford

BDC

Costa Mesa, CA

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

Ever

General Manager, Ever - Costa Mesa

Costa Mesa, CA · On-site

General Manager, Ever - Costa Mesa About Us Ever is building the future of auto retail. As the ... Sales, BDC, Finance & Insurance, and Business Office / Title & Registration. This role reports ...

Auto Collision Group, Inc.

BDC Representative

Mission Viejo, CA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... · Manage a preferred network of Dealerships. · Follow up on new leads and referrals resulting ... as a BDC Representative between dealerships and all of Auto Collision Group, Inc. internal ...

Cardinale Auto Group

BDC Associate Sales

Corona, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Sales BDC Representative is responsible for responding to internet leads, inbound ... Maintain accurate customer records and notes in the CRM system. * Meet daily, weekly, and monthly ...

Norm Reeves Auto Group

BDC Sales Representative (Honda)

Anaheim, CA · On-site

$16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... BDC Sales Representative to join our Honda team! In this role, you'll be the first point of contact ... Comfortable using CRM systems, texting, and email platforms * Professional, reliable, and team ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Ladera Ranch, CA

Bdc Manager information

See Ladera Ranch, CA salary details

$20.2K

$73.6K

$122.8K

How much do bdc manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for bdc manager in Ladera Ranch, CA is $73,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $90,900.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What job categories do people searching Bdc Manager jobs in Ladera Ranch, CA look for? The top searched job categories for Bdc Manager jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Bdc Manager jobs? Cities near Ladera Ranch, CA with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $73,555 per year, or $35.4 per hour.

BDC

Theodore Robins Ford

Costa Mesa, CA • On-site

$18 - $20/hr

Full-time

Re-posted 18 days ago

Job description

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The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and supporting service operations. This position is responsible for managing inbound and outbound calls related to the service department, scheduling service appointments, and maintaining strong communication with customers to ensure a positive experience. The ideal candidate is detail-oriented, customer-focused, and able to multitask efficiently in a fast-paced environment.
Responsibilities
  • Handle inbound and outbound customer calls professionally and promptly, specifically for the service department
  • Schedule and confirm appointments for the service department
  • Maintain and update customer records in the CRM system
  • Follow up with customers to ensure satisfaction and generate repeat business
  • Collaborate with service teams to optimize customer experience
  • Assist in managing marketing campaigns and lead generation activities related to service
Requirements
  • High school diploma or equivalent; associate degree preferred
  • Previous experience in a customer service or BDC role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency with CRM software and Microsoft Office Suite
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Reliable and punctual with a strong work ethic
Benefits
  • Competitive hourly wage of $18.00 - $20.00 paid bi-weekly
  • Opportunities for career growth and development
  • Supportive and inclusive work environment
  • Employee discounts on vehicle purchases and services
  • Health and wellness programs
About the Company
Theodore Robins Ford is a well-established automotive dealership located in Costa Mesa, CA, committed to providing exceptional customer service and quality vehicles. Our team values integrity, teamwork, and continuous improvement, creating a rewarding environment for both customers and employees. Join us and be part of a company that puts people first and drives excellence every day.
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