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Bdc Manager Jobs in Arizona (NOW HIRING)

Coulter Buick GMC Tempe

Internet Sales BDC

Tempe, AZ

The internet sales BDC is responsible for assisting the sales team in developing, processing, managing, following up and tracking all internet inquires and working to stay in contact with customers ...

Coulter Buick GMC Tempe

Internet Sales BDC

Tempe, AZ · On-site

The internet sales BDC is responsible for assisting the sales team in developing, processing, managing, following up and tracking all internet inquires and working to stay in contact with customers ...

Coulter Cadillac Buick GMC

BDC Representative

Phoenix, AZ · On-site

$14.25 - $19/hr

Managing and maintaining appointment calendars, ensuring accuracy and efficiency in scheduling * Coordinating loaner vehicles for customers * Assisting in preparing documents for loaners * Providing ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Arizona

Bdc Manager information

See Arizona salary details

$17.7K

$64.5K

$107.6K

How much do bdc manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for bdc manager in Arizona is $64,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $79,700.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Arizona? The most popular types of Bdc jobs in Arizona are:
What are popular job titles related to Bdc Manager jobs in Arizona? For Bdc Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Arizona look for? The top searched job categories for Bdc Manager jobs in Arizona are:
What cities in Arizona are hiring for Bdc Manager jobs? Cities in Arizona with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,481 per year, or $31 per hour.

Internet Sales BDC

Coulter Buick GMC Tempe

Tempe, AZ

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

The internet sales BDC is responsible for assisting the sales team in developing, processing, managing, following up and tracking all internet inquires and working to stay in contact with customers and schedule appointments for customers to come in a meet with a sales representative. 

Responsibilities:

  • Contacting and communicating with customers to identify vehicle needs. 
  • Build and maintain knowledge of product information, current sales pricing, dealership and manufacture events and promotions. 
  • Utilize computer and phone skills within our internet department to increase appointments, sales and customer retention. 
  • Help to reach store goals and produce a 15% closing ratio for internet sales. 
  • Respond to email and text inquires in a quick, professional and well-spoken manner. 
  • Check department emails and text messages, be prepared to respond immediately
  • Generate solid appointments by means of proactive outbound prospecting and lead activity

Qualifications:

  • Ability to present  information in a clear and professional manner
  • Able to handle objections over the phone
  • Excellent communication and customer service skills
  • Self-motivated, goal-oriented, and ability to work in a fast-paced environment
  • Strong computer and phone skills (ELeads, reports, internet, Office)
  • Bilingual is always a plus - please mention when applying
  • Prior automotive sales, call center, internet department or BDC experience -1 year 
  • Professional appearance and strong work ethic
  • Time management, prioritization skills and ability to multi-task are required
  • Dependable, punctual and a self starter

Job Type: Full time. Salary

Benefits:

  • 401(k)
  • 402(k) matching
  • Dental Insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Heath saving account
  • Paid time off
  • Retirement plan
  • Vision Insurance

Schedule:

  • Monday - Friday with some weekends. 

Supplemental pay types:

  • Bonus pay available

Education:

  • High school or equivalent preferred

Experience:

  • Sales Experience: 1 year (preferred)
  • Customer Service: 1 year (preferred)

License/Certification:

  • Driver's license (preferred)

Work Location:

  • In person