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Bdc Director Jobs in Arizona (NOW HIRING)

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$15.50 - $20.75/hr

Avondale Toyota Business Development Center (BDC) Agent At Avondale Toyota we endeavor to change ... Adapt to monthly goals set in place by direct supervisor. * Set proper expectations for guests ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Adapt to monthly goals set in place by direct supervisor. * Set proper expectations for guests ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18 - $22/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Adapt to monthly goals set in place by direct supervisor. * Set proper expectations for guests ...

Macpie LLC

BDC (Call Center Agent)

Avondale, AZ

$18 - $22/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Adapt to monthly goals set in place by direct supervisor. * Set proper expectations for guests ...

Cardinale Auto Group

BDC Associate Sales

Peoria, AZ · On-site

Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson * Work cooperatively with the sales and other ...

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Bdc Director information

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$46.6K

$118K

$197.6K

How much do bdc director jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bdc director in Arizona is $118,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $141,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc (Business Development Center) directors typically earn between $50,000 and $100,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, especially in sales-driven environments where skills in customer relations and lead management are valued.

Is being a Bdc Director a good job?

A BDC Director oversees the business development center, managing sales teams and customer relationships to generate leads and increase revenue. The role typically requires strong leadership, communication skills, and industry knowledge, with compensation often including salary and bonuses. It can be a rewarding career for those interested in automotive or sales management environments.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of representatives. They focus on generating and converting leads, improving customer satisfaction, and using CRM tools to track performance. Strong communication, leadership skills, and knowledge of automotive sales processes are essential for this role.

What are the most commonly searched types of Bdc jobs in Arizona?

The most popular types of Bdc jobs in Arizona are:

What are popular job titles related to Bdc Director jobs in Arizona?

For Bdc Director jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Bdc Director jobs in Arizona look for?

The top searched job categories for Bdc Director jobs in Arizona are:

What cities in Arizona are hiring for Bdc Director jobs?

Cities in Arizona with the most Bdc Director job openings:

Bdc Director jobs near you
Infographic showing various Bdc Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $118,013 per year, or $56.7 per hour.

BDC (Call Center Agent)

Avondale Toyota

Avondale, AZ • On-site

$15.50 - $20.75/hr

Other

Re-posted 5 days ago

Job description

Avondale Toyota Business Development Center (BDC) Agent

At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person® philosophy. As a BDC we are Avondale Toyota's first line of contact for our guests. You are expected to treat all calls with respect and maintain a high level of professionalism through-out the duration of the call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an exceptional experience to our current guests when they call in and the second goal is to acquire new business for the dealership. Our main objective is to provide an exceptional experience to all those who may cross our path.

Main Responsibilities:
  • Answer inbound phone calls.
  • Set appointments for the service department.
  • Track and route guest to appropriate department, service personnel, or sales personnel.
  • Make outbound phone calls to acquire new service guest and secure service appointments.
  • Maintain professionalism when speaking to all employees and guests.
  • Maintain a call average of 125 calls a day. (Inbound, Outbound, Texting Appts, Email Appts)
  • Maintain consistent, reliable attendance by adhering to set schedule.
  • Maintain a professional appearance at all times.
  • Adapt to monthly goals set in place by direct supervisor.
  • Set proper expectations for guests requests.
  • Be a team-player amongst your peers.
  • Must be at least 18 Years old.
  • Must be able to pass a background check and have a valid Drivers License.

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