Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
Quick apply
Notify necessary departments when an appointment is scheduled. * Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. * Organized, multi-tasked, self ...
BDC Clerk - Larry H Miller Toyota Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Clerk - Larry H Miller Toyota Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Clerk - Larry H Miller Toyota Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Clerk - Larry H Miller Toyota Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Peoria, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
BDC Appointment Clerk - Larry H Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ · On-site
$14.75 - $19.75/hr
As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... assist with career development * Continuous training through Asbury's Internal Learning Management ...
Automotive Internet Director
Casa Grande, AZ · On-site
$90 - $120/hr
Desk vehicle deals and assist Sales Managers with deal structure and negotiations * Work closely ... Previous Automotive Internet Manager, BDC Manager, or Internet Director experience required
New
Automotive Internet Director
Casa Grande, AZ · On-site
$90 - $120/hr
Desk vehicle deals and assist Sales Managers with deal structure and negotiations * Work closely ... Previous Automotive Internet Manager, BDC Manager, or Internet Director experience required
New
BDC Representative
Phoenix, AZ · On-site
$15 - $20/hr
... assist our customers in a call center environment communicating with customers via text, e-mail, or ... Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to ...
BDC Representative
Phoenix, AZ · On-site
$15 - $20/hr
... assist our customers in a call center environment communicating with customers via text, e-mail, or ... Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to ...
... or BDC Manager are encouraged to apply. Benefits: * Great working environment: As a Sales ... Guide customers through test drives and product demonstrations. * Assist customers in the sales ...
... or BDC Manager are encouraged to apply. Benefits: * Great working environment: As a Sales ... Guide customers through test drives and product demonstrations. * Assist customers in the sales ...
Assistant Bdc Manager information
What are common challenges faced by an assistant BDC manager in a dealership setting?
As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.
What skills and qualifications are needed to be an assistant BDC manager?
To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.
What is an assistant BDC manager?
Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.
What are popular job titles related to Assistant Bdc Manager jobs in Arizona? For Assistant Bdc Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Assistant Bdc Manager jobs in Arizona look for? The top searched job categories for Assistant Bdc Manager jobs in Arizona are:
What cities in Arizona are hiring for Assistant Bdc Manager jobs? Cities in Arizona with the most Assistant Bdc Manager job openings:
Full-time
Re-posted 12 days ago
Job description
Job Description:
Automotive Customer Service BDC Consultant
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!
The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments.
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database.
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.
Job Requirement:QUALIFICATIONS:
• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:
• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Automotive Customer Service BDC Consultant
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!
The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments.
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database.
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.
Job Requirement:QUALIFICATIONS:
• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:
• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!