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Dealership Bdc Jobs in Arizona (NOW HIRING)

RV Country

BDC Representative

Flagstaff, AZ · On-site

$50K - $80K/yr

BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and ...

RV Country Arizona LLC

BDC Representative

Flagstaff, AZ

$50K - $80K/yr

Description BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$15.50 - $20.75/hr

Avondale Toyota Business Development Center (BDC) Agent At Avondale Toyota we endeavor to change ... the dealership. Our main objective is to provide an exceptional experience to all those who may ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... the dealership. Our main objective is to provide an exceptional experience to all those who may ...

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Dealership Bdc information

See Arizona salary details

$8

$16

$27

How much do dealership bdc jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for dealership bdc in Arizona is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are popular job titles related to Dealership Bdc jobs in Arizona?

For Dealership Bdc jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Arizona look for?

The top searched job categories for Dealership Bdc jobs in Arizona are:

What cities in Arizona are hiring for Dealership Bdc jobs?

Cities in Arizona with the most Dealership Bdc job openings:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Arizona as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Service BDC Representative | Hourly - Tucson Subaru

Tucson, AZ

Gee Automotive Companies

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

85th of 155 rated car dealerships

Respectful managers

Uninterrupted breaks

Learn more about Gee Automotive Companiesexternal

$14.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Tucson Subaru, a well-known dealership located on N Oracle Rd., has an exciting opportunity for an individual looking to build a long-term career in the automotive industry. We are seeking a Receptionist/BDC Representative for immediate hire. Our dealership is consistently one of the top-performing Subaru dealerships in the nation! In this role, you will primarily be responsible for answering calls, assisting customers with inquiries, updating customer information, and supporting the sales and service teams. The ideal candidate will have a strong work ethic, excellent phone etiquette, and a passion for customer service.

Why Work for Tucson Subaru?

  • No automotive experience required — we provide training and support to help you succeed
  • Proven careerlaunching role, with many Lot Attendants advancing into Sales or Technician positions
  • Supportive, teamoriented dealership culture where hard work and reliability are recognized
  • Handson exposure to both Sales and Service departments
  • Opportunity to learn the business from the ground up at a respected Subaru dealership
  • Fastpaced, active work environment—great for those who enjoy staying busy
  • Longterm stability with a dealership that believes in promoting from within

Service BDC Representative Job Responsibilities

  • Answering and directing inbound calls
  • Assisting customers with service, sales, or parts inquiries and providing updates
  • Scheduling appointments and managing customer information
  • Assisting with follow-ups, customer outreach, and database management
  • Supporting other departments as needed

Service BDC Representative Benefits and Compensation

  • Competitive hourly wage plus potential bonuses

In addition to competitive pay, our benefits are designed to support you and your family…

  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles

Service BDC Representative Qualifications

  • Previous Reception or Call-Center experience preferred
  • Previous Automotive experience preferred

 Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, have a clean driving record, and be able to pass a criminal background check and drug screen.

Want to be our next Service BDC representative? Apply Now! 

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