ZipRecruiter

Log In

1

Bdc Consultant Jobs (NOW HIRING)

AUDI JLR LOTUS BMW MOTO

BDC Consultant

Wilmington, NC · On-site

Job Summary We are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills, punctual nature and the ability to handle a dynamic work ...

Route 22 Honda

SERVICE BDC

Hillside, NJ · On-site

$18 - $20/hr

Automotive Customer Service BDC Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything ...

previous pagenext page

Showing results 21-40

All JobsBdc Consultant Jobs

Bdc Consultant information

See salary details

$34.5K

$60.7K

$127.5K

How much do bdc consultant jobs pay per year?

As of Aug 15, 2026, the average yearly pay for bdc consultant in the United States is $60,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by BDC Consultants when handling inbound and outbound customer inquiries?

BDC Consultants often face the challenge of balancing a high volume of inbound and outbound communications while maintaining a personalized, professional approach with each customer. Staying organized and keeping accurate records in the dealership's CRM system is essential for effective follow-up and ensuring no lead is overlooked. Additionally, BDC Consultants must adapt quickly to changing inventory, promotions, and dealership procedures, as well as collaborate closely with sales teams to ensure a seamless customer experience. Developing strong communication and time management skills can help overcome these challenges and contribute to success in the role.

What are the key skills and qualifications needed to thrive as a BDC Consultant, and why are they important?

To thrive as a BDC Consultant, you need strong customer service skills, sales acumen, and familiarity with automotive industry practices, often supported by a high school diploma or equivalent. Proficiency in CRM software, phone systems, and lead management tools is typically required. Excellent communication, active listening, and organizational skills help you build rapport with customers and manage multiple inquiries efficiently. These abilities are crucial for maximizing lead conversion, ensuring customer satisfaction, and supporting dealership sales goals.

What is a BDC Consultant?

A BDC (Business Development Center) Consultant is a professional typically found in the automotive industry who manages inbound and outbound customer communications for a dealership. Their main job is to respond to customer inquiries, schedule appointments, and follow up with leads to increase sales opportunities. They serve as the link between potential customers and the sales team, using CRM systems to track interactions and ensure high-quality customer service. BDC Consultants help dealerships maximize their sales pipeline and improve customer satisfaction through effective communication and organization.
More about Bdc Consultant jobs

What job categories do people searching Bdc Consultant jobs look for?

The top searched job categories for Bdc Consultant jobs are:

Bdc Consultant jobs near you
Infographic showing various Bdc Consultant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $60,663 per year, or $29.2 per hour.

BDC Consultant

AUDI JLR LOTUS BMW MOTO

Wilmington, NC • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary
We are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills, punctual nature and the ability to handle a dynamic work environment. The day-to-day responsibilities will include answering the dealership phone, greeting customers, and assisting in scheduling service appointments.
Benefits
  • Monday- Friday daylight schedule

Responsibilities
  • Answer dealership service phones, schedule service appointments
  • Schedule Pickup/Delivery appointments and work with team of drivers
  • Work cooperatively with service and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Work with service team with day to day operations
  • Assist in scheduling and confirming service appointments
  • Reconcile daily service deposits
  • Assist clients into loaner vehicles and utilize loaner car program
  • Contact clients after service for follow up and survey
  • Contact clients for declined services and schedule back in at later date
  • Other duties as assigned

Qualifications
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply