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Bdc Consultant Jobs (NOW HIRING)

AUDI JLR LOTUS BMW MOTO

BDC Consultant

Wilmington, NC · On-site

Job Summary We are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills, punctual nature and the ability to handle a dynamic work ...

Route 22 Honda

SERVICE BDC

Hillside, NJ · On-site

$18 - $20/hr

Automotive Customer Service BDC Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything ...

Davis Moore

Automotive Service BDC Rep

Wichita, KS · On-site

$13.75 - $18/hr

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. POSITION REQUIREMENTS: * High School ...

White Plains Honda

Automotive BDC Manager

White Plains, NY · On-site

$120K - $130K/yr

White Plains, NY 10606ResponsibilitiesSupervise and manage BDC Consultants to meet department metrics for customer contacts, appointment setting, appointment shows, and sales.Maintain and increase ...

Infosys

SAP Datasphere/BDC Consultant

Indianapolis, IN · On-site

$63.75 - $83.25/hr

In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below: • ... SAP Datasphere SAP Business Data Cloud (BDC) SAP Analytics Cloud (SAC) SAP BW/4HANA or SAP BW on ...

Precision Honda

BDC Sales

Downey, CA · On-site

$15.25 - $20.50/hr

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy ...

Precision Honda

BDC Sales

Downey, CA · On-site

$16.90 - $25/hr

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy ...

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Bdc Consultant information

See salary details

$34.5K

$60.7K

$127.5K

How much do bdc consultant jobs pay per year?

As of Sep 5, 2026, the average yearly pay for bdc consultant in the United States is $60,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a BDC Consultant?

A BDC (Business Development Center) Consultant is a professional typically found in the automotive industry who manages inbound and outbound customer communications for a dealership. Their main job is to respond to customer inquiries, schedule appointments, and follow up with leads to increase sales opportunities. They serve as the link between potential customers and the sales team, using CRM systems to track interactions and ensure high-quality customer service. BDC Consultants help dealerships maximize their sales pipeline and improve customer satisfaction through effective communication and organization.

What are some common challenges faced by BDC Consultants when handling inbound and outbound customer inquiries?

BDC Consultants often face the challenge of balancing a high volume of inbound and outbound communications while maintaining a personalized, professional approach with each customer. Staying organized and keeping accurate records in the dealership's CRM system is essential for effective follow-up and ensuring no lead is overlooked. Additionally, BDC Consultants must adapt quickly to changing inventory, promotions, and dealership procedures, as well as collaborate closely with sales teams to ensure a seamless customer experience. Developing strong communication and time management skills can help overcome these challenges and contribute to success in the role.

What are the key skills and qualifications needed to thrive as a BDC Consultant, and why are they important?

To thrive as a BDC Consultant, you need strong customer service skills, sales acumen, and familiarity with automotive industry practices, often supported by a high school diploma or equivalent. Proficiency in CRM software, phone systems, and lead management tools is typically required. Excellent communication, active listening, and organizational skills help you build rapport with customers and manage multiple inquiries efficiently. These abilities are crucial for maximizing lead conversion, ensuring customer satisfaction, and supporting dealership sales goals.

Is being a Bdc Consultant a good job?

A BDC (Business Development Center) Consultant is responsible for generating leads, managing customer relationships, and supporting sales processes, often using CRM tools. The role can offer steady employment with opportunities for commission and skill development, but job satisfaction depends on the work environment and individual performance. It is generally considered a suitable entry-level or mid-level position in automotive or sales industries.
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Bdc Consultant jobs near you
Infographic showing various Bdc Consultant job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $60,663 per year, or $29.2 per hour.

Automotive BDC Manager

North American Companies

Indianapolis, IN

Full-time

Re-posted 12 days ago

Key responsibilities

  • Manage the Automotive Customer Service BDC team to meet department metrics and goals related to customer contacts, appointments set, appointments show, and sales.

  • Oversee and report on BDC performance, including monitoring sales, appointments, and deal closures, and ensure proper documentation and reporting.

  • Train, evaluate, and manage BDC personnel, including hiring, disciplining, and installing processes and procedures.

Job description

Job Description:
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
• Maintain and increase ROI levels set by the company
• Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
• Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
• Be proficient in dealing with customers via telephone and email
• Measure and maintain performance levels set by the company
• Compile all necessary reports on a timely basis
• Manage employee schedules and time clock reporting for payroll
• Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
• Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
• Effectively utilize CRM and Lead Management tools
• Install processes and train employees
• Be knowledgeable about sales process, business philosophy, and products
• Knowledge of office practices and administrative procedures
• Train staff all processes 
• Will follow behavioral expectations consistent with the Company's visions/values
Job Requirement:Qualifications:
• Previous dealership experience required
• Must have sales experience
• Must have flexible availability
• Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
• Ability to work in call center environment
• Ability to organize and handle multiple tasks with flexibility
• Ability to thrive in a team environment and consistently display professional demeanor.
It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!
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