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Bdc Agent Salary Jobs (NOW HIRING)

Braman Miami

BDC Representative - Internet Sales

Miami, FL · On-site

$3.0K - $6.0K/mo

BDC Director Job Status: Full-Time Salary: $3,000 to $6,000 per month. Position Summary/Duties: Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and ...

Street Volkswagen of Amarillo

Bdc Agent

Amarillo, TX · On-site

Description If you're money-motivated, sales-driven, and highly competitive, join our talented BDC ... We provide our sales team with a competitive salary and commission structure. Would you like to ...

Street Volkswagen of Amarillo

Bdc Agent

Amarillo, TX

$14/hr

If you're money-motivated, sales-driven, and highly competitive, join our talented BDC team as a ... We provide our sales team with a competitive salary and commission structure. Would you like to ...

Sonic Automotive

Service BDC - Concord Toyota

Concord, CA · On-site

$19 - $21/hr

Salary: $19.00 to $21.00 per hour The Service BDC Agent is responsible for generating services appointments with customers that contact the dealership via the internet. They deliver premium customer ...

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Bdc Agent Salary information

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How much do bdc agent salary jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for bdc agent salary in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

How many calls a day should a BDC agent make?

A BDC agent typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with good communication skills helps generate leads and appointments efficiently.

What is the average salary of a BDC agent?

The average salary of a BDC (Business Development Center) Agent in the United States typically ranges from $30,000 to $45,000 per year, depending on experience, location, and the specific dealership or company. Some BDC Agents may also earn additional income through bonuses or commissions based on performance. Compensation can vary significantly between regions and employers, so it's important to research local job listings for more precise figures.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, phone systems, and appointment scheduling tools is typically required. Strong organizational skills, persistence, and a positive attitude help set standout agents apart in handling customer inquiries and follow-ups. These abilities are crucial for generating leads, maintaining customer satisfaction, and supporting the overall sales process in automotive or retail environments.

Is a BDC agent a good job?

A BDC (Business Development Center) agent is responsible for generating leads and setting appointments for sales teams, often requiring strong communication and customer service skills. The role typically offers a base salary plus commissions, with opportunities for advancement in automotive or sales industries. Whether it is a good job depends on individual skills and career goals, but it can provide steady income and experience in sales environments.

What are some typical challenges BDC agents face in achieving their sales targets?

BDC Agents often encounter challenges such as high call volumes, reaching prospective customers who may not be immediately interested, and maintaining motivation during slow periods. They must also adapt to rapidly changing inventory and promotions, requiring strong organizational and communication skills. Building rapport over the phone or through digital channels, while consistently meeting performance metrics, can be demanding but also rewarding for those who enjoy a fast-paced, goal-driven environment.

What is the difference between Bdc Agent Salary vs Customer Service Representative Salary?

AspectBdc Agent SalaryCustomer Service Representative Salary
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAutomotive dealerships, sales teamsVarious sectors including retail, telecom, finance
Average Salary$35,000 - $50,000 annually$30,000 - $45,000 annually

While both roles involve customer interaction and communication skills, Bdc Agents typically focus on lead management and sales support within automotive dealerships, often earning slightly higher salaries due to sales targets. Customer Service Representatives generally handle inquiries and support across various industries, with salaries varying based on industry and experience.

How do Bdc agents get paid?

Bdc agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales. Compensation structures can vary by dealership or company, and some roles may include incentives for meeting specific targets or customer satisfaction goals.
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Bdc Agent Salary jobs near you
Infographic showing various Bdc Agent Salary job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,891 per year, or $23.5 per hour.

Sales BDC Representative

Betten Chevrolet GMC Cadillac

Muskegon, MI

Full-time

Re-posted 14 days ago

Job description

Job Title: Sales Business Development Center (BDC) Agent

Department: Sales
Reports To: Sales Manager

Job Summary

The Sales Business Development Center (BDC) Agent is responsible for managing inbound and outbound customer communications to generate showroom appointments and support vehicle sales. This role serves as the first point of contact for prospective customers and plays a critical role in delivering a positive customer experience while driving sales opportunities.

Essential Duties & Responsibilities

  • Respond promptly and professionally to inbound leads via phone, text, email, and digital platforms

  • Make outbound calls to follow up on internet leads, unsold showroom traffic, and service-to-sales opportunities

  • Maintain accurate and detailed customer records in the CRM system

  • Confirm appointments and perform follow-up communications to maximize show rates

  • Collaborate closely with sales managers and sales consultants to ensure a seamless handoff of appointments

  • Follow dealership scripts, processes, and compliance guidelines while maintaining a natural, customer-focused conversation

  • Meet or exceed individual and team performance goals (calls, appointments set, appointments shown, sales support)

  • Provide exceptional customer service and represent the dealership in a professional and positive manner

  • Participate in training, coaching, and performance reviews as required

Qualifications & Skills

  • High school diploma or equivalent required

  • Prior experience in automotive BDC, call center, or sales environment preferred

  • Strong verbal and written communication skills

  • Comfortable with high-volume outbound and inbound calls

  • Ability to handle objections and maintain professionalism in challenging situations

  • Proficient with CRM systems and basic computer applications

  • Strong organizational skills and attention to detail

  • Self-motivated with a goal-driven mindset

Work Environment & Schedule

  • Fast-paced dealership environment

  • Schedule may include evenings and weekends

  • Position may be hourly, salary, or hourly plus performance-based incentives

Performance Metrics May Include

  • Calls made/received

  • Appointments set

  • Appointment show rate

  • Customer response time

  • Sales conversion support

Physical Requirements

  • Ability to sit for extended periods of time

  • Ability to speak clearly and professionally for extended periods

  • Occasional standing or walking within the dealership