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Base Exchange Jobs (NOW HIRING)

Oscar Health

Associate, Exchange Compliance

Tempe, AZ · On-site

$88K - $116K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

Tempe, AZ · Hybrid

$88K - $116K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

Dallas, TX · Remote

$88K - $116K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

New York, NY · Hybrid

$98K - $129K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

Atlanta, GA · Remote

$88K - $116K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

New York, NY · On-site

$98K - $129K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee ...

Oscar Health

Associate, Exchange Compliance

Dallas, TX · On-site

$88K - $116K/yr

We're hiring an Associate, Exchange Compliance to join our Compliance team. Oscar is the first ... The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee ...

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All JobsBase Exchange Jobs

Base Exchange information

See salary details

$35K

$95.5K

$155K

How much do base exchange jobs pay per year?

As of Jun 30, 2026, the average yearly pay for base exchange in the United States is $95,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is the difference between Base Exchange vs Retail Sales Associate?

AspectBase ExchangeRetail Sales Associate
Required CredentialsHigh school diploma, sometimes additional military-specific trainingHigh school diploma or equivalent, sales experience
Work EnvironmentMilitary bases, retail stores within military facilitiesShopping malls, retail stores, various commercial settings
Employer & Industry UsageMilitary exchanges operated by the Department of DefensePrivate retail companies, department stores, specialty shops

While both roles involve customer service and sales, Base Exchange employees work primarily within military facilities serving military personnel and their families, often requiring familiarity with military protocols. Retail Sales Associates work in commercial retail environments serving the general public. The key differences lie in the work setting, employer, and sometimes the specific credentials required.

What is a Base Exchange?

A Base Exchange, often abbreviated as BX, is a retail store operated by the Army and Air Force Exchange Service (AAFES) on military installations. The BX provides goods and services to military personnel, retirees, and their families at competitive prices, often tax-free. It offers a wide variety of products, including clothing, electronics, household items, and groceries. Access to the BX is typically limited to authorized patrons, such as active-duty members, reservists, and veterans with proper identification.

What are the key skills and qualifications needed to thrive as a Base Exchange (BX) Retail Associate, and why are they important?

To thrive as a Base Exchange Retail Associate, you need strong customer service skills, basic math and cash handling abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly military retail protocols is important. Excellent communication, attention to detail, and adaptability help associates deliver positive shopping experiences and handle unique customer needs. These skills ensure efficient operations, customer satisfaction, and support for the military community served by the BX.

What are some common challenges faced by employees working at a Base Exchange, and how can they be addressed?

Employees at a Base Exchange often encounter challenges such as balancing customer service with security protocols, managing inventory in a fast-paced environment, and adapting to frequent changes in product availability. Team members are expected to remain courteous and efficient while serving a diverse population of military personnel and their families. Effective communication, teamwork, and attention to detail are key to overcoming these challenges. Support from supervisors and ongoing training opportunities also help employees adapt and grow in their roles.
More about Base Exchange jobs
What cities are hiring for Base Exchange jobs? Cities with the most Base Exchange job openings:
What states have the most Base Exchange jobs? States with the most job openings for Base Exchange jobs include:
What job categories do people searching Base Exchange jobs look for? The top searched job categories for Base Exchange jobs are:
Base Exchange jobs near you
Infographic showing various Base Exchange job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $95,548 per year, or $45.9 per hour.
Customer Experience Associate at The Exchange on Offutt AFB NE

Customer Experience Associate at The Exchange on Offutt AFB NE

The Exchange

Offutt Air Force Base, NE • On-site

$13.75 - $19/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to stay calm when customers are stressed or upset
  • Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

 

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