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Bank Training Jobs (NOW HIRING)

Assistant Universal Banker

Luverne, MN ยท On-site

$16 - $18/hr

This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker ...

Completes assigned training in conjunction with Consumer Bank Training & Operations Teams * Develops a sales and quality service culture throughout the branch by acting as coach and team leader to ...

Completes assigned training in conjunction with Consumer Bank Training & Operations Team. * Develops a sales and quality service culture throughout the branch by acting as coach and team leader to ...

Completes assigned training in conjunction with Consumer Bank Training & Operations Teams * Develops a sales and quality service culture throughout the branch by acting as coach and team leader to ...

Completes assigned training in conjunction with Consumer Bank Training & Operations Team. * Develops a sales and quality service culture throughout the branch by acting as coach and team leader to ...

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Bank Training information

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$32K

$68.7K

$112K

How much do bank training jobs pay per year?

As of Jun 15, 2026, the average yearly pay for bank training in the United States is $68,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Bank Training, and why are they important?

To thrive in Bank Training, you need a solid understanding of banking operations, financial products, and regulatory compliance, often supported by a degree in finance, business, or related fields. Familiarity with banking software, Learning Management Systems (LMS), and relevant certifications such as Certified Bank Trainer (CBT) or similar are typically expected. Strong communication, presentation skills, and adaptability help trainers effectively engage and support diverse learners. These skills ensure trainers can deliver accurate, impactful training that upholds standards and drives organizational success within the banking sector.

What are some common challenges faced by professionals in bank training roles, and how can they be addressed?

Professionals in bank training often encounter challenges such as engaging employees with diverse learning styles, keeping up with rapidly changing regulations, and ensuring that training content remains relevant. To address these, trainers can incorporate a mix of interactive learning methods, stay informed through continuous professional development, and collaborate closely with compliance and operations teams. Building strong feedback loops with trainees also helps refine programs and boost effectiveness.

What is the difference between Bank Training vs Bank Teller?

AspectBank TrainingBank Teller
Required CredentialsOften includes banking courses, certifications, or training programsHigh school diploma or equivalent; on-the-job training
Work EnvironmentClassroom, online, or on-site training sessionsBank branch, customer service area
Employer & Industry UsageUsed by banks to prepare new employees or upskill staffEntry-level position in banking institutions
Comparison Search IntentLearning about banking skills and certificationsJob role for handling customer transactions

Bank Training focuses on providing education and certifications to prepare individuals for various banking roles, including customer service, compliance, or financial advising. In contrast, a Bank Teller is a specific job position responsible for handling customer transactions and providing banking services. While Bank Training enhances skills, the Teller role is an employment position within a bank.

What is bank training?

Bank training refers to the programs and courses designed to educate bank employees on essential skills, regulations, products, and procedures specific to the banking industry. These trainings can cover a wide range of topics, such as customer service, compliance, risk management, financial products, and technology systems. Effective bank training ensures that staff are up-to-date with industry standards and legal requirements, which helps maintain trust and efficiency in banking operations. Training may be delivered in-person, online, or through a combination of both to accommodate different learning needs.
More about Bank Training jobs
What cities are hiring for Bank Training jobs? Cities with the most Bank Training job openings:
What states have the most Bank Training jobs? States with the most job openings for Bank Training jobs include:
Universal Banker I, II, III - Elburn, IL

Universal Banker I, II, III - Elburn, IL

Old Second National Bank

Elburn, IL โ€ข On-site

$17.75 - $22.25/hr

Other

Posted 25 days ago


Job description

Position Overview

The Universal Banker positions, levels I, II and III (Universal Banker, Senior Universal Banker and Universal Relationship Banker) are responsible for providing front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed.

Essential Job Function - All Levels

  • Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns. Follows up with customers by phone or email.
  • Accurately opens, closes, and maintains customer accounts according to established policies and procedures. Understands material covered in Personal Banker training manuals.
  • Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second's comprehensive portfolio of banking options. Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.
  • Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
  • Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer.
  • Maintain working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.
  • Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR's, BAI, Signature Cards, CIP, Beneficial Ownership).
  • Maintains flexibility in work schedule including opening/closing branch as needed. Demonstrates willingness to fill in at other OSB locations as needed.

Additional Responsibilities/Focus of Senior Universal Banker (Level 2):

  • Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
  • Leads branch by example through exceptional customer service.

Additional Responsibilities/Focus of Universal Relationship Banker (Level 3):

  • Manages a book of Retail Banking clients by maintaining regular contact, advising on Personal Banking matters, and serving as a liaison to other business lines for their client base.
  • Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
  • Proactively connects with prospects and clients in the pursuit of new and cross sales opportunities. Utilizes each client communication to deepen customer relationships and loyalty to bank.
  • Refers other lines of business, such as Wealth Management, Mortgage and Commercial.
  • Has deep understanding and applied knowledge of more complicated retail products including IRAs and loans; supports and trains colleagues on advanced products as appropriate.

Minimum Requirements:

ย Universal Banker (Level 1):

  • High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience.
  • Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.
  • Must work onsite to perform responsibilities of this position.

Senior Universal Banker (Level 2):

  • High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience.
  • Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.
  • Must work onsite to perform responsibilities of this position.

Universal Relationship Banker (Level 3):

  • High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience.
  • Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.
  • Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience).
  • Must work onsite to perform responsibilities of this position.

Competencies - All Levels

  • Demonstration of excellent customer service and professional communication.
  • Dedication to product promotion, sales referrals, and cross selling products/services.
  • Math and computer proficiency. Technical aptitude toward learning and utilizing bank software applications.
  • Basic understanding of banking, check processing, credits and debits.
  • Focus and organization during periods of high volume or interruption.
  • Reliable: dedication & commitment to work; follow-through on all tasks.
  • Knowledge and compliance with bank rules and regulations.

Preferred, but not required

  • Associate or Bachelor's degree preferred.

Note: Job levels and hiring decisions are based upon both the business needs at the Retail Bank location and the qualifications of the incumbent.ย  In some cases, an incumbent may meet the requirements of a level 2 or 3 Universal Banker role but may be hired in at a lower level based upon branch business needs and staffing dynamics.


Compensation & Benefits

Universal Banker - Level 1
Base pay: ย $18.10 - $22.50/hour. ย Old Second is committed to fair and equitable pay practices. ย Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.ย 
Variable pay: ย Eligible to participate in the Retail Incentive Plan. ย Payment varies based upon sales performance.

Senior Universal Banker - Level 2
Base pay: ย $20.50 - $26.50/hour. ย Old Second is committed to fair and equitable pay practices. ย Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.ย 
Variable pay: ย Eligible to participate in the Retail Incentive Plan. ย Payment varies based upon sales performance.

Universal Relationship Banker - Level 3
Base pay: ย $22.55 - $29.00/hour. ย Old Second is committed to fair and equitable pay practices. ย Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.ย 
Variable pay: ย Eligible to participate in the Retail Incentive Plan. ย Payment varies based upon sales performance.

ย 

Benefits:ย  How We Support You - Old Second