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Bank Operations Jobs (NOW HIRING)

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We're a small community bank looking for a Bank Operations Associate who wants more than a transactional job: someone who wants to understand deposits, lending, accounting, and banking operations ...

$145K - $165K/yr

Reporting directly to the Chief Operating Officer, the Director, Bank Operations Delivery & Strategy is a newly created position and a key leadership role responsible for overseeing Deposit ...

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SUMMARY The Banking Operations & Process Analyst is a member of the Deposit Operations team which ... This role is new to the bank and intended to help optimize connectivity between banking platforms ...

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Bank Operations information

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How much do bank operations jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for bank operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are bank operations?

Bank operations refer to the day-to-day activities and processes that ensure a bank runs smoothly and efficiently. This includes tasks such as processing transactions, handling customer accounts, ensuring regulatory compliance, managing cash flow, and maintaining accurate records. Professionals in bank operations work behind the scenes to support banking services, prevent fraud, and maintain high standards of customer service. Their work is essential for the secure and reliable functioning of financial institutions.

What are the key skills and qualifications needed to thrive in Bank Operations, and why are they important?

To thrive in Bank Operations, you need a solid understanding of banking procedures, financial regulations, and risk management, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing platforms, and regulatory compliance tools is typically required. Attention to detail, problem-solving, and effective communication are essential soft skills in this role. These competencies ensure accuracy, regulatory compliance, and efficient service delivery in the fast-paced banking environment.

What are some common challenges faced in a Bank Operations role, and how are they typically addressed?

Professionals in Bank Operations often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining accuracy under tight deadlines. To address these, banks implement robust workflow systems, regular staff training, and stringent quality control measures. Team collaboration is crucial, as operations staff frequently coordinate with front-office, compliance, and IT teams to resolve issues efficiently and ensure seamless banking services for clients.
More about Bank Operations jobs
What cities are hiring for Bank Operations jobs? Cities with the most Bank Operations job openings:
What are the most commonly searched types of Bank Operations jobs? The most popular types of Bank Operations jobs are:
What states have the most Bank Operations jobs? States with the most job openings for Bank Operations jobs include:
Infographic showing various Bank Operations job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Bank Operations Onboarding Specialist

Bank Operations Onboarding Specialist

UMB Financial Corporation

Kansas City, MO โ€ข On-site

$44K - $65K/yr

Full-time

Posted 7 days ago


Job description

As the Bank Operations Onboarding Specialist, you will partner with business unit stakeholders and Bank Operations business systems analyst teams to successfully onboard new and existing client treasury services. You will also work with partners to find solutions for client set-ups based on their unique needs. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Operations leadership.
This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.
How you will spend your time:
  • Proactively develop a relationship with the relationship and treasury service teams, as well as other operational teams, to identify solutions to problems and improve client experience.
  • Understand the client's expectations and execute onboarding treasury needs.
  • Respond with a sense of urgency to all internal and external client calls, questions and/or concerns.
  • Work in collaboration with the Relationship Team while setting clear expectations regarding deliverables and due dates.
  • Responsible for ensuring client satisfaction through quality service and coordinating client needs with other functions as needed.
  • Complete, track and QC customer changes including but not limited to adding/deleting accounts, addition of new users, update of user profiles, and maintenance of existing users.
  • Configure application-enabled business systems.
  • Construct test cases, develop test scripts and facilitate appropriate testing of new services.
  • Provide leadership, management, and guidance for all aspects of the assigned request.
  • Validate production implementation.
  • Act as system liaison between UMB operations business units, treasury implementations teams, and clients.

We are excited to talk if you have:
  • At least 3 years of proven customer service experience OR any combination of education and experience that would provide an equivalent background, preferably in banking or financial services.
  • At least 3 years of Operations support or business systems analysis experience.
  • Demonstrated flexibility and ability to multi-task in a fast-paced environment with quick turnaround requests.
  • Solid time management skills and self-motivation.
  • Ability to work independently as well as in team environments.
  • Strong interpersonal and networking skills to work with other internal areas to help resolve issues.
  • Solid decision-making or problem-solving ability.
  • Knowledge and understanding of Cash Management products and services, including but not limited to, Online Banking platforms, ACH, Wire and Bank Operations.

Bonus Points if you have:
  • Knowledge and understanding of Web-based Treasury applications, including but not limited to Pep+, mainframe, UMB Direct, UMB Online Banking.
  • Knowledge and understanding of BAW, Hogan, FileNet, Lockbox, Positive Pay, ImageCentre, and UMB Wire applications.
  • Knowledge and understanding of regulatory issues such as the Bank Secrecy Act, FACTA, and NACHA Rules.

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.
Compensation Ranges:
US Employees in California, Washington DC, New Jersey, and New York:
$54,220 - $79,020
US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:
$49,510 - $72,340
US Employees in all other states not listed above:
$44,790 - $65,650
The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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