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Bank Operations Jobs in Massachusetts (NOW HIRING)

Reading Co-Operative

$145K - $165K/yr

Reporting directly to the Chief Operating Officer, the Director, Bank Operations Delivery & Strategy is a newly created position and a key leadership role responsible for overseeing Deposit ...

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

Clinton Savings Bank

Relationship Banker

West Boylston, MA · On-site

$17.86 - $23.81/hr

Complies with bank operations and security procedures.Customer service, cash handling, attention to detail, and good verbal communication skills are necessary The position requires a minimum of a ...

Lighthouse Lab Services

Blood Bank Supervisor

Boston, MA · On-site

$90K - $120K/yr

Supervise the daily operations of the Blood Bank department. * Ensure laboratory testing is performed accurately and results are reported in a timely manner. * Train, mentor, and provide ongoing ...

Cambridge Savings Bank

Associate Auditor

Waltham, MA · On-site

$26.70 - $35.50/hr

Key Result Areas : • Perform segments of financial, operational, compliance and follow-up audits of all bank operations, including retail banking, deposit operations, lending, pension trust ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

This role is ideal for someone who is currently a head teller seeking to develop their skills within Bank Operations. * A passion for customer service, with the ability to build rapport and trust ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

This role is ideal for someone who is currently a head teller seeking to develop their skills within Bank Operations. * A passion for customer service, with the ability to build rapport and trust ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

This role is ideal for someone who is currently a head teller seeking to develop their skills within Bank Operations. * A passion for customer service, with the ability to build rapport and trust ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

This role is ideal for someone who is currently a head teller seeking to develop their skills within Bank Operations. * A passion for customer service, with the ability to build rapport and trust ...

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Bank Operations information

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How much do bank operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bank operations in Massachusetts is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.42 per hour, depending on experience, location, and employer.

What is bank operations?

Bank operations refer to the day-to-day activities and processes that ensure a bank runs smoothly and efficiently. This includes tasks such as processing transactions, handling customer accounts, ensuring regulatory compliance, managing cash flow, and maintaining accurate records. Professionals in bank operations work behind the scenes to support banking services, prevent fraud, and maintain high standards of customer service. Their work is essential for the secure and reliable functioning of financial institutions.

What are the key skills and qualifications needed to thrive in bank operations, and why are they important?

To thrive in Bank Operations, you need a solid understanding of banking procedures, financial regulations, and risk management, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing platforms, and regulatory compliance tools is typically required. Attention to detail, problem-solving, and effective communication are essential soft skills in this role. These competencies ensure accuracy, regulatory compliance, and efficient service delivery in the fast-paced banking environment.

What are some common challenges faced in a bank operations role, and how are they typically addressed?

Professionals in Bank Operations often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining accuracy under tight deadlines. To address these, banks implement robust workflow systems, regular staff training, and stringent quality control measures. Team collaboration is crucial, as operations staff frequently coordinate with front-office, compliance, and IT teams to resolve issues efficiently and ensure seamless banking services for clients.

Is operations at a bank a good job?

Bank operations roles involve managing daily banking activities, processing transactions, and ensuring compliance with regulations. These jobs often offer stable employment, opportunities for advancement, and require attention to detail and familiarity with banking software. Overall, it can be a good career choice for those interested in finance and customer service.

What career paths exist in bank operations?

Careers in bank operations include roles such as operations analyst, compliance officer, risk manager, and branch manager. Advancement often involves gaining experience, certifications like CAMS or CPA, and developing skills in areas such as financial analysis, regulatory compliance, and technology systems. These roles typically require strong organizational skills and knowledge of banking procedures and regulations.

What are the most commonly searched types of Bank Operations jobs in Massachusetts?

The most popular types of Bank Operations jobs in Massachusetts are:

What are popular job titles related to Bank Operations jobs in Massachusetts?

For Bank Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Bank Operations jobs in Massachusetts look for?

The top searched job categories for Bank Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Bank Operations jobs?

Cities in Massachusetts with the most Bank Operations job openings:

Bank Operations jobs near you
Infographic showing various Bank Operations job openings in Massachusetts as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $45,019 per year, or $21.6 per hour.

Director, Bank Operations Delivery & Strategy

Reading Co-Operative

On-site

$145K - $165K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

At Reading Cooperative Bank, we are more than a financial institution—we are a mutual cooperative bank dedicated to strengthening Main Street and supporting the communities we proudly serve. Rooted in a tradition of trust, collaboration, and local impact, we work every day to empower individuals, families, and small businesses to thrive. If you are passionate about making a meaningful difference and building relationships that matter, we invite you to explore a career with us.

Reporting directly to the Chief Operating Officer, the Director, Bank Operations Delivery & Strategy is a newly created position and a key leadership role responsible for overseeing Deposit Operations, Loan Operations, Back-Office Processing, and the Contact Center. This strategic leader will drive operational excellence, process improvement, automation, and exceptional customer experiences while helping scale a growing community bank.

What You'll Do

  • Develop and execute the strategic vision for bank operations and contact center services.
  • Lead process improvement, automation, and digital transformation initiatives.
  • Establish and monitor KPIs that drive efficiency, quality, customer satisfaction, and employee engagement.
  • Ensure operational processes support growth while maintaining strong controls and compliance.
  • Collaborate with technology and digital teams to implement automation and omnichannel solutions that enhance customer experience and operational efficiency.
  • Build, coach, and develop high-performing teams and future leaders.
  • Manage vendor relationships and evaluate outsourcing opportunities.
  • Collaborate with executive leadership on strategic planning and budgeting.

What You'll Bring

  • Bachelor's degree in Business, Finance, or related field.
  • 15+ years of banking operations experience.
  • 7+ years of management experience within financial services.
  • Proven success leading operational transformation, process redesign, automation, and complex projects.
  • Strong knowledge of banking regulations, risk management, and compliance.
  • Exceptional leadership, communication, and strategic thinking skills.

Why Join Us?

This is a unique opportunity to help shape the future of a growing community bank. You'll have a seat at the leadership table, the ability to influence enterprise-wide strategy, and the chance to drive meaningful improvements for both customers and employees.

We offer a comprehensive and competitive benefits package designed to support the well-being of our employees, including:

  • Choice of medical plans
  • Dental and vision coverage
  • Flexible spending accounts (FSA)
  • Disability insurance
  • 401(k) retirement plan

Additional benefits include:

  • Employee Assistance Program (EAP)
  • Generous paid time off
  • Interest-free emergency loan program (up to $1,000, subject to program guidelines)
  • Tuition assistance (available to full-time and part-time employees)

Reading Cooperative Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The pay range indicated is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.