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Bank Operations Manager Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Premier Client Banker II

Raleigh, NC · Hybrid

$17.50 - $21.75/hr

Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions ...

First Citizens Bank

Premier Client Banker II

Raleigh, NC · On-site

$17.50 - $21.75/hr

Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions ...

First Horizon Bank

Relationship Banker

Durham, NC

$16.75 - $22/hr

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist in conducting and/or ...

First Citizens Bank

Premier Client Banker II LB

Raleigh, NC · On-site

$17.50 - $21.75/hr

Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions ...

First Bank

Enterprise Risk Manager

Raleigh, NC · On-site

... bank's second line of defense and will be responsible for supporting and overseeing a team for the development and implementation of operational risk management programs such as process mapping ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is ...

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All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Raleigh, NC

Bank Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do bank operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for bank operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a bank operations manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the key skills and qualifications needed to thrive as a bank operations manager?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What are the most commonly searched types of Bank Operations jobs in Raleigh, NC?

The most popular types of Bank Operations jobs in Raleigh, NC are:

What are popular job titles related to Bank Operations Manager jobs in Raleigh, NC?

For Bank Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Bank Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Bank Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Bank Operations Manager jobs?

Cities near Raleigh, NC with the most Bank Operations Manager job openings:

Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,681 per year, or $29.7 per hour.

Operations Compliance Processor (Hybrid)

First Citizens Bank

Raleigh, NC • Hybrid

Full-time

Posted 8 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a hybrid role (after the initial training period), with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable distance to our Raleigh, NC.

The Operations Compliance Processor within CIS Operations is responsible for ensuring the accuracy, integrity, and maintenance of customer and account information while supporting compliance with internal policies, regulatory requirements, and operational standards. This role performs a variety of account maintenance, data validation, and compliance-related activities to support Deposit Operations and ensure the timely and accurate processing of customer requests.

The Operations Compliance Processor plays a key role in maintaining data quality, supporting audits and regulatory reviews, identifying and resolving exceptions, and ensuring a high level of service for internal business partners and branch associates.


Responsibilities

Account Maintenance & Processing

  • Process customer and account maintenance requests accurately and within established service level agreements (SLAs).
  • Review and update customer and account information within core banking systems.
  • Process account changes, closures, profile updates, and other operational requests.
  • Ensure all requests are supported by appropriate documentation and approvals.

Data Integrity & Quality Control

  • Review account and customer data for accuracy and completeness.
  • Identify, research, and resolve data discrepancies and exceptions.
  • Perform quality control reviews and participate in data validation activities.
  • Support initiatives focused on improving data quality and operational efficiency.

Compliance & Risk Management

  • Ensure adherence to bank policies, procedures, and regulatory requirements.
  • Support FDIC 370, CIS operations compliance, and data governance initiatives.
  • Assist with internal and external audits by providing documentation, research, and responses to auditor inquiries.
  • Identify potential control gaps and escalate issues as appropriate.

Reporting & Operational Support

  • Review and monitor operational and compliance reports.
  • Research exceptions and provide timely resolutions.
  • Assist with monthly, quarterly, and annual reporting activities.
  • Support department projects, system implementations, and process enhancements.

Customer & Business Partner Support

  • Provide operational support to branch personnel and internal business partners.
  • Respond to inquiries related to customer and account maintenance activities.
  • Maintain a high level of service and professionalism in all interactions.
  • Communicate effectively regarding processing requirements, exceptions, and status updates.

Qualifications

High School Diploma or GED and 2 years of experience in Operations or Administrative

 

Preferred Skills:

  • Experience with Hogan or similar core banking systems
  • Strong knowledge of CIS Operations processes
  • Proven ability to manage workflows and resolve complex issues
  • Strong analytical, problem-solving, and communication skills
  • Experience with deposit operations, or compliance-related processes.
  • Experience working with workflow applications such as Pathway or PowerApps 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

#LI-FA1

Qualifications:

High School Diploma or GED and 2 years of experience in Operations or Administrative

 

Preferred Skills:

  • Experience with Hogan or similar core banking systems
  • Strong knowledge of CIS Operations processes
  • Proven ability to manage workflows and resolve complex issues
  • Strong analytical, problem-solving, and communication skills
  • Experience with deposit operations, or compliance-related processes.
  • Experience working with workflow applications such as Pathway or PowerApps 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

#LI-FA1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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