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Bank Operations Manager Jobs in Durham, NC (NOW HIRING)

M&F Bank

SBA Operations Manager

Durham, NC

$80K - $111K/yr

POSITION SUMMARY The SBA Operations Manager plans, directs, administers, and manages day-to-day ... Ensure Bank compliance with all established standard operating procedures to ensure SBA guarantee ...

First Citizens Bank

Counsel

Raleigh, NC · On-site

Overview This position provides legal advice and counsel to Bank management and associates at all levels. Acts as a subject matter expert in one or more business, corporate or operational areas.

First Citizens Bank

Counsel

Raleigh, NC · On-site

Overview This position provides legal advice and counsel to Bank management and associates at all levels. Acts as a subject matter expert in one or more business, corporate or operational areas.

Atlantic Union Bank

Credit Portfolio Manager III

Raleigh, NC · On-site

$52.02 - $86.80/hr

Credit Portfolio Manager III is expected to be a subject matter expert (SME) in the respective ... Adhere to all applicable laws and regulations governing bank operations, including compliance with ...

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All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Durham, NC

Bank Operations Manager information

See Durham, NC salary details

$30K

$61.3K

$114.5K

How much do bank operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for bank operations manager in Durham, NC is $61,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $74,900.00 per year, depending on experience, location, and employer.

What does a bank operations manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the key skills and qualifications needed to thrive as a bank operations manager?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What are the most commonly searched types of Bank Operations jobs in Durham, NC?

The most popular types of Bank Operations jobs in Durham, NC are:

What are popular job titles related to Bank Operations Manager jobs in Durham, NC?

For Bank Operations Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Bank Operations Manager jobs in Durham, NC look for?

The top searched job categories for Bank Operations Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Bank Operations Manager jobs?

Cities near Durham, NC with the most Bank Operations Manager job openings:

Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,318 per year, or $29.5 per hour.

SBA Operations Manager

M&F Bank

Durham, NC

$80K - $111K/yr

Full-time

Re-posted 1 hour ago

Job description

POSITION SUMMARY
The SBA Operations Manager plans, directs, administers, and manages day-to-day activities and functions of the SBA Lending Department from loan application evaluation and loan approval to closing, ensuring that all SBA closing requirements are satisfied and that SBA guaranty is secure. Responsible for leading oversight of daily operations to ensure loans are processed, closed, sold, and serviced in full compliance with SBA Standard Operating Procedures (SOPs) and bank guidelines for a total department loan portfolio. Provides leadership, guidance, training and assistance to loan processing team to optimize efficiencies. Direct oversight of lender service providers (LSPs) to ensure adherence to SBA requirements. Effectively interacts with both internal and external partners to ensure timely production of loans.
GENERAL QUALIFICATIONS
Knowledge: Demonstrated knowledge of SBA underwriting, closing/operations, processing, documentation, funding, insurance, loan servicing, annual reviews and construction on SBA 7(a) and 504 guaranteed loan programs, SBA Express LOC’s. Current knowledge of all applicable lending and other regulations governing business loans.
Experience: 5 years’ SBA lending experience and 3 years’ experience in a leadership role. Strong working knowledge of SBA 7(a) and 504 loan programs. Bachelor’s degree in business, finance, or other appropriate area.
RESPONSIBILITIES
  • Oversee SBA loan operations from application, booking, through servicing, including documentation, closing, funding, sale, and post-closing file management
  • Monitor key SBA operational metrics (cycle times, exception rates, guaranty repair/denial issues, documentation exceptions) and recommend process improvements
  • Provide direct oversight and ongoing monitoring of lender service provider (LSPs) to ensure their activities, documentation, and processes align with SBA Policies, SOPs, Bank standards and, contracted service levels
  • Monitor SBA portfolio and LSP performance metrics, quality standards, and turnaround times to ensure operational excellence
  • Ensure Bank compliance with all established standard operating procedures to ensure SBA guarantee and Lender status is maintained.
  • Evaluate and assign incoming files a pass/fail to ensure the loan submissions are accepted for processing.
  • Audit all loan packages to ensure that SBA terms and conditions are fully met in accordance with the SBA Standard Operating Procedures Manual (SOP), recognizing that each loan is unique and requires different governmental rules amp; conditions
  • On a quarterly basis, analyze and sell SBA 7(a) and 504 guaranteed loans to secondary market and Wall Street.
  • Assist internal auditor with FDIC, SOX, SBA and other regulatory reviews.
  • Maintain a high level of customer service that meets or exceeds SBA standard closing expectations
M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter issued by the Legislature of the State of North Carolina. The founders had a dream for their community. The nine businessmen — the pioneers — who became the original incorporators of the bank were successful and active community builders, and by the time M amp;F was chartered most of them had been involved in the establishment of numerous other institutions and organizations that formed the nucleus of a thriving business and residential district in Durham, anchored by what became known as Black Wall Street.
The Bank’s mission is a commitment to promoting personal and community development and we remain true to these values. Helping individuals, businesses, and community institutions grow and develop are the philosophical tenets that inform our decisions and guide our actions.

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