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Bank Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Truist

Universal Banker - Village District

Raleigh, NC

$17.50 - $21.75/hr

... management and loss prevention 3. Experience with sourcing and prospecting for new clients and client relationship building 4. General understanding of bank operations, policies and procedures ...

Truist

Universal Banker - Holly Springs

Holly Springs, NC · On-site

$15.50 - $19.50/hr

... management and loss prevention 3. Experience with sourcing and prospecting for new clients and client relationship building 4. General understanding of bank operations, policies and procedures ...

Truist

Universal Banker - Village District

Raleigh, NC · On-site

$17.50 - $21.75/hr

... management and loss prevention 3. Experience with sourcing and prospecting for new clients and client relationship building 4. General understanding of bank operations, policies and procedures ...

Truist

Universal Banker - Holly Springs

Holly Springs, NC

$15.50 - $19.50/hr

... management and loss prevention 3. Experience with sourcing and prospecting for new clients and client relationship building 4. General understanding of bank operations, policies and procedures ...

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All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Raleigh, NC

Bank Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do bank operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for bank operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bank Operations Manager position, and why are they important?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What does a Bank Operations Manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the typical day-to-day responsibilities of a Bank Operations Manager?

A Bank Operations Manager oversees and coordinates daily banking activities such as transaction processing, account management, compliance checks, and staff supervision. You will monitor workflow efficiency, implement policy changes, resolve escalated client issues, and ensure all operations comply with legal and regulatory standards. Collaboration with bank tellers, customer service teams, and department heads is common, as well as preparing various reports for senior management. The work environment is usually fast-paced and team-oriented, offering a mix of administrative and hands-on responsibilities.

What are the most commonly searched types of Bank Operations jobs in Raleigh, NC? The most popular types of Bank Operations jobs in Raleigh, NC are:
What are popular job titles related to Bank Operations Manager jobs in Raleigh, NC? For Bank Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Bank Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Bank Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Bank Operations Manager jobs? Cities near Raleigh, NC with the most Bank Operations Manager job openings:
Bank Operations Manager jobs near you
Assistant Branch Manager (Creedmoor Branch)

Assistant Branch Manager (Creedmoor Branch)

Atlantic Union Bank

Raleigh, NC • On-site

$23.33 - $34.96/hr

Full-time

Posted 11 days ago

Atlantic Union Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

103rd of 149 rated banks

Job description

This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driving branch teammates to provide a best-in-class client experience while assisting new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions to meet their immediate, short-term and long-term financial needs.
Position Accountabilities
  • Grow the branch through new client acquisition as well as retention and expansion of existing client's relationships
  • Provide excellent customer experience through needs based conversations
  • Develop and implement business plan to meet branch sales goals in partnership with Branch Manager
  • Build partnerships with all line of business partners to meet bank-wide objectives
  • Identify and close sales opportunities to contribute to personal and branch goals
  • Identify customer lending needs and deliver appropriate consumer and business lending solutions
  • Drive sales outreach strategies including outbound calling
  • Coach, train, and develop branch team through formal observations and coaching sessions
  • Manage teammate performance development process
  • Together with the Branch Manager, interview and hire teammates to fulfill branch staffing needs
  • Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity
  • Promote and represent the bank through community involvement during and after business hours
  • Analyze reports, identify risk, and respond and coach accordingly
  • Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business
  • Maintain proficiency and educate teammates on products, services and digital capabilities (e.g., Zoom, DocuSign, Kronos, and Gro).
  • Promote the branch's overall growth through the development and retention of customer relationships
  • Provide excellent customer experience through needs-based conversations
  • Develop and implement business strategy to meet and exceed branch growth goals
  • Build collaborative relationships with all line of business partners to meet bank-wide objectives
  • Identify and close sales opportunities to contribute to personal, branch goals
  • Uncover and provide solutions to complex business and consumer lending needs
  • Manage teammate performance development process
  • Manage branch cash expectations and operational soundness
  • Analyze reports and respond and coach accordingly
  • Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares'
  • Other duties as assigned

Organizational Relationship
This position reports to the Branch Manager.
Position Qualifications
Education & Experience
  • Possess or be able to obtain NMLS registration
  • Associates Degree or equivalent work experience required; Bachelor's Degree preferred
  • Three years' previous sales and customer service experience required
  • Previous lending or financial services industry experience required
  • Supervisory experience strongly preferred

Knowledge & Skills
  • In depth knowledge of retail banking and lending practices
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Demonstrated ability to coach and develop others
  • Ability to exercise sound business judgment
  • Demonstrate financial acumen
  • Knowledge of risk management and loss prevention
  • Highly skilled in digital channel technology and ability to educate customers
  • Proficient computer skills
  • Ability to handle multiple tasks with attention to details
  • Flexible, able to adapt to change
  • Shifts may vary for each position offering, depending on business need
  • Able to stand for extended periods of time and lift objects up to 30 pounds

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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