Bank Operations Manager Jobs in Utah (NOW HIRING)

Thanks for your interest in applying to the Bank of Utah. My name is Melissa Bernson, and I work as VP Regional Retail Banking Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named Nasdaq’s Best Bank in Utah for 2025 and a Top 100 Fastest Growing Company.

Our Mission Statement

We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

Job Opening Details

If our mission statement piques your interest, we encourage you to apply for the currently open position of AVP Banking Manager to work Monday - Friday 8:45-5:45 at our Branch located in 2605 Washington Blvd, Ogden, UT. The AVP Banking Manager is the branch’s deposit and service expert, responsible for managing the deposit portfolio, leading the service team, and supporting the Branch Manager in driving overall branch growth. This role brings deposit and operational expertise, working to capture deposits from lending activity and strengthen existing client relationships through proactive, service-oriented engagement. By combining product knowledge, relationship management, and leadership, the Banking Manager helps position the branch to grow deposits, deliver an exceptional client experience, and contribute meaningfully to overall success.

Job Qualifications

• Requires High School Diploma or equivalent, College Degree preferred
• 5+ years banking experience
• 5+ years management experience
• Basic computer and Microsoft Office Suite skills.
• Good risk-based decision-making skills and the ability to follow complex policies and procedures.

Job Description Essential Job Functions

Deposit Growth and Relationship Expansion

• Lead the growth and management of the branch’s deposit portfolio, with a focus on core deposits, operating accounts, and relationship-driven opportunities
• Serve as the subject matter expert on deposit products, services, and account structures for both clients and internal team members
• Partner with the Branch Manager to ensure loan activity results in full-service banking relationships
• Deepen existing relationships through proactive outreach, thoughtful client conversations, and service reviews aimed at uncovering unmet needs
• Contribute to key branch objectives, including deposit growth, loan growth, profitability, and market share

Client Experience and Operational Oversight

• Oversee day-to-day deposit operations to ensure accuracy, compliance, and high service standards in account opening, maintenance, and problem resolution
• Manage the onboarding process for new consumer and business accounts, delivering a seamless and professional experience
• Serve as the escalation point for complex service issues, particularly those involving high-value or commercial relationships
• Maintain current knowledge of deposit regulations, policies, and internal procedures.

Team Leadership and Development

• Directly supervise and support the Banking Associates.
• Train and coach staff to strengthen product knowledge, service delivery, and client engagement skills
• Promote cross-training, accountability, and operational readiness to ensure full team coverage and performance
• Foster a collaborative, client-focused culture grounded in professionalism, responsiveness, and service excellence

Strategic Collaboration

• Collaborate with the Branch Manager on budget planning, goal setting, and execution of growth strategies.
• Collaborate with Treasury Management, Online Banking, Wealth Management, and SBA Lending teams to deliver full-service solutions.
• Contribute to the branch’s role as a growth engine by supporting joint business development efforts and relationship expansion strategies.
• Support branch-level initiatives aimed at elevating the client experience, improving profitability, and reinforcing the bank’s market presence

Additional Responsibilities

• Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to internal and external customers. Courteous and professional customer service attitude
• Understands and adheres to Bank policies and procedures
• Exhibits professional workplace appearance and conduct
• Keeps Bank, customer, and employee information confidential
• Participates in training and appropriate professional developmentReliability in reporting to work regularly and on time
• Technical ability to input and retrieve computerized information. Exceptional organizational skills. Excellent verbal and written communication skills for interacting professionally with customers and other employees.
• Ability to maintain the integrity of highly confidential customer and Bank information
• Ability to deal effectively with time pressures, stress and multi-tasking that can change hourly depending on level of customer activity
• Effective problem-solving skills.

Supervisory Requirements

• Supervise a staff of four to eight employees consisting of Banking Associates.

Working Conditions

• Work is performed largely in a office environment. Prolonged sitting, standing, and mental and visual concentration for computer and equipment usage required.
• Must be able to bend, turn, twist, lift and move up to 30 pounds of office supplies, equipment, and coin.
• Position is not telework eligible, all job duties must be performed in the branch or office
• Travel may be required between branches, to and from training/meetings visiting customers, etc.
• Attendance is an essential function of the job.

Benefits of Working with Us

Bank of Utah's comprehensive benefits package includes:

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.